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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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9368 results found

  1. since last update (12/09) - game systematically stalls after a few turns

    Since last update, I havn't been able to finish a single match, game stalls completely and systematically after a few turn - only solution is to stop MTGA process -and btw loosing the match.

    16 votes

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  2. Client crashing following update

    Client update today has caused client to crash approximately every 2 minutes. Games are unplayable.

    19 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  3. Game wont update and crashes on android

    Game is not updating and crashing on Android

    17 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  4. Tender Wildguide

    As many other people have posted as well, it seems that the game doesn't recognize Tender Wildguide's abilities. I played a game where I had a 1 mana blue instant in hand, planning on blowing out my opponent's removal spell. When they went to cast it, I never got a prompt or anything about getting priority, and the removal spell resolved.
    The following turns I tried to go into full priority mode to investigate, and it seems like the game doesn't recognize the abilities as being activatable, even though they are. In this state, my turns would stop on every…

    19 votes

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    6 comments  ·  Gameplay  ·  Admin →
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  5. I stop playing mtg arena till you don't re-equilibrate the mono red power (for ex. banning leyline of resonance)

    Balanced Gameplay was already near impossible versus mono red, adding "leyline of resonance" and "turn inside out" is ruining your game. I stop play it. It was nice to play, now it's only frustrating.
    If you don't consider to do anything, well then consider to have a player less.
    Best Regards.

    13 votes

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  6. 99 votes

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    42 comments  ·  Events  ·  Admin →
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  7. Bestow

    Bestow placement error has cost me multiple premium drafts. Most recently I was attacked by an unblockable nyxborn hydra. Up voting doesn’t seem to matter.

    26 votes

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    7 comments  ·  Gameplay  ·  Admin →
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  8. Quick Draft Quest No Progression

    I decided to spend some of my gold to do the Quick Draft Quest (the blue one) and started a WOE Quick Draft event. After playing 3 matches I went to check on my quest progression, since I didn't get the reward prompt, only to find out that it's still at 0/3. Immensely disappointed as I won't have enough gold this month to do another draft and get the Halloween pet, so I'd have to wait a whole other month to attempt to do this quest again.

    105 votes

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    57 comments  ·  Events  ·  Admin →
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  9. Xp mastery

    hello support
    I play magic on Android, and since the alchemy update, I'm not gaining xp, yesterday's missions didn't count and today's missions didn't count towards mastery progression either

    21 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  10. Touch screen not functional after update

    touch screen does not work for many people after the update

    727 votes

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  11. Sideboarding after bloomburrow update

    Sideboarding is completely broken after the bloomburrow update(android):

    -I can't add cards from the sideboard while sideboarding. It's only possible if I have a copy of the desired card already un the deck, then I'm able to use the "+/-". (Not 100% replicable)

    -Cards removed from the maindeck don't show up in the sideboard or take roughly a minute to show up after removing from the deck.

    -In the deck editor: The deck stays in the sideboarded state after a bo3 and loses it's sideboard.

    23 votes

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  12. Bug: "Break Out" placing card on top of library

    The text of "Break Out" states:

    If you didn’t put the revealed card onto the battlefield this way, put it into your hand.
    However, when this trigger occurs, the card is being placed on the top of library instead.

    15 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  13. Claim button not working

    After a match, where I would claim my prizes, the claim page shows no prize, and pushing the button does nothing. I am still able to open the friends list and rotate the screen, so the app is not frozen, i just can’t proceed by pushing the claim button. The only way to proceed is to close and restart the app. I am on an iPhone SE 2.

    15 votes

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  14. Unresponsive sideboarding

    OS: Android
    First Encountered when Bloomburrow released.

    Has happened to me three times today.

    When sideboarding prior to a third match (i.e. the second time sideboarding in a best of three match). All cards in the sideboard area are unresponsive when clicked, and therefore cannot be added to my deck directly. The only way to affect the cards in my deck is to adjust the quantity by interacting with the ui in the area where my deck is shown, which is responsive.

    22 votes

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  15. Grenzo, Crooked Jailer and Emrakul, the Promised End not interacting properly. Soft lock!

    While controlling my opponent's turn with the trigger from Emrakul, the Promised End, I cast a Grenzo, Crooked Jailer that was in their hand. The enters trigger from Grenzo went on the stack targeting me, however, I could not control the trigger despite controlling their turn. This locked me out of game actions until I timed out.

    32 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  16. Duskmourn release crashing Arena

    This enormous 9 GB update is crashing my computer. I had to restart it 3 times, and by the end, the whole program was glitching out. Uninstalling and redownloading Arena didn't help. Do you people not test these releases with an average computer?

    13 votes

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  17. Blinkmoth Nexus is no longer legal in Historic or Historic Brawl.

    Blinkmoth Nexus is no longer legal in Historic or Historic Brawl.

    15 votes

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  18. The Russian language has disappeared from the game

    The Russian language has disappeared from the game. Please return

    18 votes

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  19. Mutate bug

    I tried to mutate onto my own creature, and an opponent cast invert polarity, and they got heads. But instead of them choosing the order in which the got mutated on-top of they stole my creature and the effects.

    2 votes

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  20. MTGA Freezing then Crashing on Mac (Sonoma 14.6.1) after large 9/12 Update

    Successfully updated via Epic store on 9/12 and ever since Client will open but will subsequently freeze and/or crash before entering a queue.

    Uninstalling and reinstalling has not helped and MacOS is fully updated Sonoma 14.6.1

    13 votes

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MTG Arena Bugs & Product Suggestions

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