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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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2340 results found

  1. Bug -long press to zoom on cards failing in deck builder and in collection

    Bug -long press to zoom on cards failing in deck builder and in collection Screen on iOS not working since latest update. Long press on either screen is treated as a single tap of the card you’re trying to view. Already ran bug repair and tried it again, to the same result. Long press seems to be functioning properly during games. The collect logs button didn’t appear to be functioning either.

    17 votes

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  2. 20 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  3. Blank rewards for june season

    Being a victim of the june rank bug i received today the monthly "rewards" through an inbox message, while trying to open the packs received they appeared as blanks, so i actually got nothing at all from the opening, thats's ridiculous.

    20 votes

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  4. Marvel JumpStart froze and I Can't Play

    I chose one deck--Marvelous. I chose a second deck--Hawkeye, Bowslinger. Then instead of going to play, it sent me back to the home screen.

    I went back in and resumed. I showed I had chosen Marvelous, but then said choose a second deck, but nothing appears. I can't click on anything to progress forward.

    16 votes

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    8 comments  ·  Events  ·  Admin →
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  5. companion

    I play two distinct Companion Brawl decks, and for the past few days I’ve been starting games without a companion, even though my decks meet the requirements.

    21 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  6. SIEGE OF THE BARREN STEPPE

    When I play the card "Siege of the Barren Steppe" and try to select one of the two options, Mardu or Abazan, it doesn't allow me to select either. Thank you for your attention; I hope this problem can be resolved, as it has affected my games and caused me to lose several of them.

    17 votes

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  7. Season Rank Error Pack Bug

    On PC. I just logged in 15 minutes ago. Saw a message talking about the Season Rank Error and that since I was double de-ranked at the end of May, I was given Mythic-level season rewards. I Claimed my rewards and was shown 2 card styles, 10 packs, and in-game currency (I think). I then clicked Packs and saw my 10 packs. I clicked Open All. Nothing happened. I clicked the Pack image itself and got a blank notification screen that simply contained an OK button. I clicked OK and the packs were gone. I did get my points towards…

    21 votes

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  8. Breaking // Entering Card

    the card Breaking // Entering got 6th place in a Pioneer challenge on July 26 and has made top 16 or top 32 several times since. when will it be craftable on Arena?

    15 votes

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  9. Choco, Seeker of Paradise Brawl issue

    After Choco Seeker of Paradise attacks, and you get to chose which cards go into your hand, into play, into the graveyard the button to progress is covered by another "select all" button, and neither buttomln works.

    This results in the timer being the only way to move past the screen and in some cases an automatic forfeit.

    13 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  10. Siege enchantments

    The siege's are not funstu9ning correctly I have lost multiple ranked games because of it I tried giving you log entries gor it but it wouldnt let me. Please fix this.

    17 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  11. Cant select option

    I play Choco as commander in Brawl. When the attacks trigger resolves, it there isn't a valid choice to put any lands to the battlefield, both button selections are displayed on top of each other and can't click to proceed. The game stalls which ends in me timing out until concession.

    16 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  12. Stuck on bug on jump in marvel heroes after choosing first pack (armed) the i choose the second pack (ultron) and the tab closed

    Stuck on bug on jump in marvel heroes after choosing first pack (armed) the i choose the second pack (ultron) and the tab closed, then i opened it again and i1m stuck on chosing the first pack, cant click on anything.

    18 votes

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    4 comments  ·  Events  ·  Admin →
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  13. card dragging not working

    Since around 2 days the [dragging a card] function isn't working....

    i can't drag cards, f.e. when scrying.
    i can play by clicking a card, which picks it up, and then dropping onto the battlefield.
    however, as soon as i need to mulligan, i am stuck and can't drag the cards anywhere.
    dragging from hand to battlefield also does not work, actually no dragging works at all

    It would be nice to pick up drag able cards and drop them onto their place as a quick workaround

    13 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  14. Hobbit Welcome Deck Duels Bug

    Wins in the Hobbit Welcome Deck Event are not granting the promised card rewards. Clicking Claim button returns to home page instead of giving rewards. This bug is consistent on PC Steam version.

    13 votes

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    3 comments  ·  Events  ·  Admin →
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  15. Season rank and reward not applied

    June Season ranks have stayed the same for July (Platinum and Silver) and no reward received

    19 votes

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    2 comments  ·  Events  ·  Admin →
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  16. 15 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  17. Frostcliff siege selection bug

    Even since the hobbit update (on android at least), whenever I cast Frostcliff Siege I'm unable to select a mode. Initially both modes are shown but are un-selectable. If I toggle the view battlefield button, the options are shown again and have the blue selection ring around them but do not respond to taps. Toggling the view battlefield button again hides the options entirely. This leads to a timeout and I've now lost 3 ranked matches because of it.

    16 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  18. Companions are missing

    Companions are missing, I play brawl

    Ive had the same two decks with companions and both havent been edited in over a month. Worked fine until yesterday.

    When you match it shows your commander and normally shows the companion too

    And when the match loads you only see the commander and normally you would see the commander and the companion

    I checked the deck builder also and still says i meet requirements. Like i said i haven’t altered these decks

    19 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  19. CARD MALFUNCTION

    BARRENSTEPPE SIEGE DOES NOT LET YOU CHOOSE BETWEEN THE TWO OPTIONS WHEN YOU PLAY THE CARD. I AM ON PC, TESTING THE DECK AGAINST THE BOT.

    16 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  20. Game Length to "count" as a game in Timeless

    Games in the Timeless format are frequently over in 3-4 turns, sometimes in 2. I have won some games (and lost others) and they are not being counted towards the "number of games played" related achievements. As a result, I will stop playing Timeless until this bug is fixed, because I get no "credit" for paying them. Please fix this.

    14 votes

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MTG Arena Bugs & Product Suggestions

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