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MTG Arena Bugs & Product Suggestions

← Customer Feedback for Wizards of the Coast



This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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Bug/Product Suggestion Details

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28642 results found

  1. 直近のアップデート（2024/9/13 v2024.40.30）　でのバグ

    In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
    Sep 12, 2024 - 15:30 UTC
    Scheduled - @MTG_Arena maintenance will occur to deploy the 2024.40.30 game update, containing important backend updates. Please Note: Players should expect a larger than normal download as part of this update.

    📥 Large download required.
    🔄 Restart required.
    ⏲️ ~3 hour estimated deployment.
    Sep 12, 2024 15:30-18:30 UTC

    https://magicthegatheringarena.statuspage.io/

    1. Give us the steps to reproduce the bug

    ランチャーを起動してダウンロードを進行する

    1.   Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

      PC

    2.   Enter the actual results you’re experiencing

      添付した画像の画面が出てダウンロードが進行しない

    3.   Enter the
      …
    4 votes

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    15 comments  ·  User Interface  ·  Admin →
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  2. Midweek Magic Card Reward Display Bug

    After winning the event: Midweek Magic: Phantom Sealed Faceoff - Midnight Hunt for the first time I should receive a card. The reward however is not displayed and it takes multiple clicks on the "Claim" button to proceed. I can't even confirm whether I have gotten a reward at all.

    99 votes

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    42 comments  ·  Events  ·  Admin →
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  3. Bestow

    Bestow placement error has cost me multiple premium drafts. Most recently I was attacked by an unblockable nyxborn hydra. Up voting doesn’t seem to matter.

    26 votes

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    7 comments  ·  Gameplay  ·  Admin →
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  4. Quick Draft Quest No Progression

    I decided to spend some of my gold to do the Quick Draft Quest (the blue one) and started a WOE Quick Draft event. After playing 3 matches I went to check on my quest progression, since I didn't get the reward prompt, only to find out that it's still at 0/3. Immensely disappointed as I won't have enough gold this month to do another draft and get the Halloween pet, so I'd have to wait a whole other month to attempt to do this quest again.

    105 votes

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    57 comments  ·  Events  ·  Admin →
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  5. Touch screen not functional after update

    touch screen does not work for many people after the update

    727 votes

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    396 comments  ·  Product Suggestion  ·  Admin →
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  6. Tender Wildguide

    As many other people have posted as well, it seems that the game doesn't recognize Tender Wildguide's abilities. I played a game where I had a 1 mana blue instant in hand, planning on blowing out my opponent's removal spell. When they went to cast it, I never got a prompt or anything about getting priority, and the removal spell resolved.
    The following turns I tried to go into full priority mode to investigate, and it seems like the game doesn't recognize the abilities as being activatable, even though they are. In this state, my turns would stop on every…

    18 votes

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    6 comments  ·  Gameplay  ·  Admin →
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  7. crash

    After the Arena update, the game freezes and crashes.
    I cant't play anymore! What can i do?

    18 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  8. Game wont update and crashes on android

    Game is not updating and crashing on Android

    16 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  9. Arena Crashing on Android

    Arena is crashing when the "Download" button is clicked on the startup screen. Troubleshooting: uninstalled and reinstalled app, restarted phone. No resolution from TS

    Device details
    Android
    Samsung S24 Ultra
    One UI 6.1
    Android 14

    15 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  10. Make standard 60 card capped.

    Will wizards ever stop placing 60 card decks against decks with 100 to 250 cards? its a BS advantage in a game where everyone gets 2 free mulligans with the hand smoothing algorithm. Yes I know there is standard brawl but that also limits you to one of each card and a commander which is just dumb, fix the format laziness is sad hasbro.

    3 votes

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    21 comments  ·  Deck Building / Collection  ·  Admin →
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  11. Win recorded as loss

    I was playing OTJ draft with two losses and 0 wins. I won my next match but the app recorded both 1 loss and 1 win. Since that totaled 3 losses, I’m not able to continue.

    42 votes

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    2 comments  ·  Events  ·  Admin →
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  12. Claim button not working

    After a match, where I would claim my prizes, the claim page shows no prize, and pushing the button does nothing. I am still able to open the friends list and rotate the screen, so the app is not frozen, i just can’t proceed by pushing the claim button. The only way to proceed is to close and restart the app. I am on an iPhone SE 2.

    15 votes

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    8 comments  ·  User Interface  ·  Admin →
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  13. Grenzo, Crooked Jailer and Emrakul, the Promised End not interacting properly. Soft lock!

    While controlling my opponent's turn with the trigger from Emrakul, the Promised End, I cast a Grenzo, Crooked Jailer that was in their hand. The enters trigger from Grenzo went on the stack targeting me, however, I could not control the trigger despite controlling their turn. This locked me out of game actions until I timed out.

    32 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  14. Sideboarding after bloomburrow update

    Sideboarding is completely broken after the bloomburrow update(android):

    -I can't add cards from the sideboard while sideboarding. It's only possible if I have a copy of the desired card already un the deck, then I'm able to use the "+/-". (Not 100% replicable)

    -Cards removed from the maindeck don't show up in the sideboard or take roughly a minute to show up after removing from the deck.

    -In the deck editor: The deck stays in the sideboarded state after a bo3 and loses it's sideboard.

    22 votes

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    1 comment  ·  User Interface  ·  Admin →
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  15. Xp mastery

    hello support
    I play magic on Android, and since the alchemy update, I'm not gaining xp, yesterday's missions didn't count and today's missions didn't count towards mastery progression either

    20 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  16. The Russian language has disappeared from the game

    The Russian language has disappeared from the game. Please return

    18 votes

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    5 comments  ·  Text Translation  ·  Admin →
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  17. since last update (12/09) - game systematically stalls after a few turns

    Since last update, I havn't been able to finish a single match, game stalls completely and systematically after a few turn - only solution is to stop MTGA process -and btw loosing the match.

    14 votes

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    3 comments  ·  User Interface  ·  Admin →
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  18. Client crashing following update

    Client update today has caused client to crash approximately every 2 minutes. Games are unplayable.

    17 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  19. BUG: Mac Client only works in Full Screen mode after KTK update

    If you launch the Mac client in windowed mode (i.e., not in Full Screen mode), you cannot click on anything. Nor can you easily quit the game! (You have to force quit it, e.g., via the Activity Monitor app.)

    The solution is to delete your preferences so that the MTGA client will open in Full Screen mode by default.

    To delete your preferences, open a terminal -- the Terminal app will suffice -- and execute the following commands.

    $ cd ~/Library/Preferences
    $ rm com.wizards.mtga.plist

    You'll have to log back in and reset your client preferences to taste. Just don't uncheck…

    74 votes

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    26 comments  ·  User Interface  ·  Admin →
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  20. Bug: Eluge's flood counter on double sided land

    After putting a flood counter on a Sulfuric Springs, the land didn't get the Island subtype and did not increase Eluge's power and toughness.

    21 votes

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    1 comment  ·  Gameplay  ·  Admin →
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MTG Arena Bugs & Product Suggestions

Categories

Feedback and Knowledge Base

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MTG: Arena Customer Support
  1. Install and Update Issues
  2. Stuck at Checking for Updates?
  3. Performance Issues, Lag, and Freezes
  4. Recurring Game Crashes
  5. Display Issues