MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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28313 results found
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Tainted Remedy
Ok, so I do not understand why this does not work. If I have 2 Tainted Remedy Enchantments in play and my opponent gains life, why doesn't each Tainted Remedy trigger and the loss of life be doubled?
3 votes -
Reward of Traditional Standard Event
Three-wins reward of Traditional Standard Event changed from 600gem to 500gem.It is possible that this change is an intentional one but i wonder if this is a bug.
1 vote -
Timeout due to stack
I am playing a Miirym dragon deck for historic brawl, I played a Sarkhan the Masterless with 8 dragons on the battlefield, the opponent attacked with 20+ creatures. The game ran through all of my timers while it ran through the Sarkhan triggers and I lost at the beginning of my turn. I was tapped out on mana so the triggers were happening automatically, my timers should not run down while the client runs through triggers.
1 vote -
Started Draft with Game Loss
Started a Premier Draft with 1 Loss? No steps other than started a draft as normal and after playing a few games I noticed I had a loss but I didn't recall it. I pull the log data for you to review to confirm but also pulled my 17 lands data as well.
1 vote -
Parallel Lives / enchantment tokens interaction bug
Parallel Lives did not double enchantment tokens made by Ivy, Gleeful Spellthief. There is no restriction on tokens that are doubled by the card - suggest you check programming to make sure all permanent tokens are being doubled, not just the common Creatures or Artifacts. There are more effects now that copy permanent spells which come in to play as tokens.
2 votes -
mythic reward card mastery pass missing
Hello, I just bought the mastery pass for this season and I should of had 2 mythic card from buying the mastery pass( im currently level 15) and i didnt receive the mythic card reward for level 8 and level 11.
Please help
19 votes -
level up free cards on the mastery track aren't being given
Arena Bug: In the mastery progression (free top bar) all levels indicating free cards (uncommon or mythic) do not trigger. I level up, and I am given nothing on these levels. I thought I had maybe missed it the first few times, but have since gained several more levels and watched carefully as nothing happened. Packs and mastery orbs trigger as intended.
I'm on a PC laptop.
Thank you.1 vote -
Overlay showed wrong card
P1p2 of dominaria united premier draft on my macbook I picked bortuk bonerattle and the overlay showed i picked citizens arrest, so I assumed I picked the wrong card and continued drafting assuming I had picked citizens arrest. After the draft, I had 2 copies of citizens arrest and the deck overlay showed the citizens arrest as invalid. I removed it from my deck and bortuk entered my sideboard. I would like a refund for my draft.
1 vote -
Cant use vehicles or casualty cards after last update
Hello I'm on a pixel 2 xl, which I know is an old phone, but as of the last update I can very rarely use vehicles or casualty modes on cards.
The game will just get stuck and it will run through all of my time extensions.
2 votes -
Instant replays
I’m not sure the exact analytics of this idea but I think an instant replay for the past X games would be a fun feature.
I’ve played a lot of mobile games in the past and a lot of them have ways to view old games, share them to social media, save them to your phone , etc. and I think this would enhance social interaction for both PC and Mobile users.
There’s been a few games that I wanted to tell all of my friends about and just talking about the game never does it justice, it would be…
3 votes -
Cut Down not working with Morbid Opportunist or Elas il-Kor
Used 'Cut Down' on Zombie token with Decayed created by 'Jadar, Ghoulcaller' under my control on opponents turn, neither 'Morbid Opportunist' or 'Elas il-Kor''s abilities triggered. On Android.
5 votes -
Sinverguenzas
El juego esta hecho para los que gastan a diario… los demás no tenemos posibilidades
1 vote -
game freeze
Frequently game freezes after playing a card, timer fuse appears though I should not be holding priority. Timer fuse appears and runs down without further progress. can not concede or carry on in any way, have to alt+f4 the game, restarts to main menu then.
Version 2022.19.10.4267.9550314 votes -
Niambi bug
Niambi’s discard a legendary card to draw 2 is bugged. Won’t resolve. Goes to time out and that’s it. Playing on my iPhone.
1 vote -
draft crash PC
I was playing a draft and during my opponent turn he crash during attacking action, the game stop there and i try to exit and come back in the game, the game it's locked in the loading room after let me sse my opponent icon and will not start. a Bit frustrating going to lost a game tnx this bug. (the room it's still charging and i can't even concede the match)
4 votes -
Instants, sorcery and triggered abilities are impassable and causes timeout
Instants, sorcery and triggered abilities are acting as though i have not played anything and times me out (during both mine and the opponents turn)
Seems to trigger at random, occasionally will work as normal but currently 70% of the time it will create this bug
Android
2022.19.10.1545.955031No workaround, it will just time me out, i cannot skip or perform any other action while the bug is active
1 vote -
Guardian of New Benalia
When I try to use the Indestructible ability for Guardian of New Benalia, the game freezes and won’t complete the action.
6 votes -
Game freezing during gameplay
While playing a match online or offline, anytime I try to play “big score” the game freezes just before choosing the discard card and after the lands tap. On IOS
7 votes -
Game freezing during play
After update, any time I try to play “Big score” game freezes before having the chance to choose which discard card I want. Happens both online and offline gameplay
7 votes -
Android app froze when activating sacrifice ability
Android app froze when I activated Phyrexian Warhorse sacrifice ability. I restarted the app and then the ability resolved successfully after another short delay. Other people appear to be having the same issue after today's update
4 votes
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