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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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22959 results found

  1. draft reward

    according to my experience in mtga, most of them was quite interesting, despite some mana-***** and mana-flood, but the occasional such problem really sucks, especially when I was in a draft-event, which I think the reward curve has some problem. Reward for low wins is highly low valued. Lose in construct rank is fine, just a lose and we lose nothing, but lose in any draft event, due to land problems, I can't accept.

    Hope some improvement could be added to low-win reward, and re-curve the rewards

    2 votes

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  2. 氷刻み、スヴェラのバグ

    氷刻み、スヴェラの8マナ起動型能力を使用時
    戦場の確認の後、山札をクリックすると唱えたいカードを選べなくなった
    自分の場合MtGAを再起動することで復帰できたが、残り時間によっては敗北につながるバグである

    1 vote

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  3. My posts are not being submitted

    Please stop ignoring me. The last 3 posts i made are nowhere to be found. Why is that? Are you blocking me without telling me so?

    1 vote

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  4. card distribution system killing the game

    Card distribution system screwing up the game, I love the game, I'm addicted, playing a lot. but i'm thinking about quitting playing due to the ranked card distribution system. There comes a point where it's impossible to win and it's not for lack of good spells but because the system only buys mana, or simply doesn't buy mana. every time the same thing. I change the deck and nothing. or missing or left over. due to this i am seriously considering leaving the game. does anyone else have this problem? sorry for bad english

    4 votes

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  5. 人種差別的な不正プログラム

    ウィノータはよ禁止しろボケカス
    カード作るの下手すぎか
    何でこんなん作ったん
    さっさ倒産しろ猿

    3 votes

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  6. Change to rewards system

    Right now players are rewarded for daily wins and weekly wins. I feel like a daily mission/reward system is a great way to keep players coming back each day, however, requiring wins is a bad idea. This creates an environment of bad behavior and limited deck play because players will build only fast decks with single tricks and then concede quickly if the deck fails or will sit and use timeouts to frustrate their opponent into conceding. My suggestion is to have the wins changed to games played without conceding. I think this will lead to a generally nice play…

    4 votes

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  7. ランク報酬もらえない

    8月10日でランク一回締切あったにも関わらず
    ランク報酬が配布されない
    それぞれ
    プラチナ、ゴールドだが何も貰えず

    2 votes

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    0 comments  ·  Events  ·  Admin →
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  8. AFR mastery pass levels unattenable

    The AFR mastery pass has 80 levels, but unless you invest additional gems to gain levels, it is practically untenable through regular play to reach that level during the time the pass is available (likely can reach level 70 with regular play). This is frustrating as I paid for the pass and it feels like I do not have a fair chance to reach max level.

    4 votes

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  9. Quests are too time consuming

    We are loyal clients that are willing to pay for the pass.
    But the quest is too time-consuming and ruin our gaming experience but looping them daily.

    It feels like I am doing homework.

    At the sametime, win 15 or x time to unlock quest is not fair to control deck. We need to spend a whole day to finish the quest,while most of the players have school or work or family.

    So all people will pick and brew fast B01 deck to achieve those quest requirements.

    And somehow it lost the joyful and original purpose to play mtg -…

    3 votes

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  10. Paper rewards for digital purchases...

    You can get some digital gifts for paper product purchases but why not offer same concept for the reverse? If you purchase a bundle or something on Arena, how about offer a 5% discount coupon or something similar for purchase of Collector's Box, or something similar? Or one of those sweet giclée prints??

    1 vote

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  11. Scute Swarm creates unbalanced game.

    Scute Swarm should be considered overpowered as it unbalances the game. I don't like the idea of banning cards but if ever there was a card to ban.. The screen shot below went from a fun balanced game to absolutely ridiculous in just 2 moves. This happens quite frequently when dealing with this particular card. If you lack removal for one or two turns it's game over. At least with a card like Book of Exalted Deeds you have a series of specific actions to take to make use of a whammy card. Scute Swarm does not nearly so much.…

    5 votes

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  12. Inability to play cards with proper mana

    1. server went down after playing land on T2 After server drop T3 was normal
    2. PC
    3. On T4 with proper mana I was incapable of playing Galideth Prismari
    4. The expected result is playing Prismari
    1 vote

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  13. Planeswalker not activating

    I am playing a mono black deck. Played a liliana waker of the dead. I could hover over every card for details, tap lands, attack, etc, but i was unable to activate my liliana’s abilities. Any of them. There was not any static effect on the filed to prevent ability activation. This caused loss of game.

    1 vote

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  14. Installer busted with Unity Failware

    The installer does not work.

    All the 'tricks' at https://mtgarena-support.wizards.com/hc/en-us/articles/360053221471-Advanced-Troubleshooting-for-Installation-Issues-on-PC
    Do not work. (Big Surprise ofc..)

    Unity **** is failing here! As expected, because on Android none of their Failcrap works too!! So please cancel their Failware involvement, and get a programmer that can actually make working stuff!! Alliance with Unity is hiring goblins to do some programming.

    Nothing but glory in their Failvillage. Probably waving degrees in programming left and right too. And making apps and addons too. Epicly failing in these on all levels.

    Tried the exe installer and mri whatever too. Deadending at Unity 2019 popup crashing…

    1 vote

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  15. 2 votes

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  16. need hand smoothing explained

    having read quite a bit about your hand smoothing algorithm, I feel that I must not understand it. Can you please explain exactly what it is and what it's supposed to do because everything I've read seems to be in conflict with what actually happens during a game , so I figure there must be something I'm missing.

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  17. Increase deck capacity

    75 decks is very little to almost infinite quantity of mtgarena cards, please increase the capacity

    1 vote

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  18. Cant sacrifice Treasure Tokens

    Created a lot of Treasure Tokens with The Old Gnawbone and was unable to use them in my second main phase + my opponent's turn. Very frustrating... the same happens with Food Tokens.

    Please!

    16 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  19. please me and my friends , we all play mtg arena and we like to ask for you to put available historic brawl , just like you did with the sin

    please me and my friends , we all play mtg arena and we like to ask for you to put available historic brawl , just like you did with the single player mode.
    there is alot of people that would like to play historic brawl daily. this will become very pertinent issue specially after the standard rotation. there will be no standard brawl decks to play. we need to go historic brawl mode... please add it !!!

    1 vote

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  20. Delina, Wild Mage card text missing closing quotation mark

    "Delina, Wild Mage" (normal, English ver.) has a missing quotation mark in her card text:

    It says "Exile the creature at the end of combat.

    As you can see, the quotation is missing its closing counterpart. That's all. Thanks! :)

    3 votes

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