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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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28116 results found

  1. Auto Chooser Chose the Wrong Draft Card

    While drafting the new premier draft (using the draft token from my Bauldurs gate mastery) I was unable to choose my first pick, of my first pack, in my first ever premier draft. I waited until the time ran out, with my preferred card selected but not confirmed. I was hoping that this would cause it to be chosen, however I received a different card.

    1 vote

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  2. Drafted Cards Are Invisible

    Cards selected during draft did not appear in the selected card box. Number on the side increased and the game acted like there was a card there, but nothing showed up visible or on mouseover

    1 vote

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    0 comments  ·  Events  ·  Admin →
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  3. Counted 2 loses when I only lost one

    Game tells me i have lost 2 times already in arena premier draft when I played only 3 games and went 2/1. Have no idea what caused it, i just saw it. Might be cause i canceld queue 2 times before game 1 ? I will link screen + logs

    6 votes

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    1 comment  ·  Events  ·  Admin →
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  4. Liliana planeswalker ultimate bug

    playing on iOS. Liliana of the veil planeswalker ultimate caused my game to have a darkened screen, and I wasn't able to see either pile cards were put in, select either pile cards were put into, or interact with the game at all. I had to either concede the game or wait for my timeouts to run out.

    19 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  5. 晴天のスフィンクスの効果処理で起こるバグ

    晴天のスフィンクスの効果処理で相手が分けた束を選ぶことが出来ずゲームがスタックし進行できなくなる

    8 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  6. Relic of Legends Bug

    Relic of Legends is not working properly, the game does not see the second ability and will auto-pass even if you can cast spells with it, and won't work even when holding priority

    14 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  7. Can't open packs

    Was opening packs and now my pack screen shows the following:

    Tried restarting client to no avail.

    1 vote

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    1 comment  ·  Store  ·  Admin →
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  8. 2022.18.60 Pre orders are not available dominaria united

    It’s sept 1, the version of the app is 2022.18.60 but I can’t open my preorders and dominaria isn’t available.

    1 vote

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    0 comments  ·  Store  ·  Admin →
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  9. Historic without alchemy

    I would love to play historic, but I hate alchemy and how cards are balanced for historic. Can we get a historic without alchemy or alchemy balanced cards?

    41 votes

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  10. Mystic Subdual on Dryad of the Ilysian Grove does NOT remove all land types from opponent's lands

    [Mystic Subdual] on [Dryad of the Ilysian Grove] does NOT remove all land types from opponent's lands. Since the creature loses all abilities the lands should not keep their added land types.

    1- Opponent plays a [Dryad of the Ilysian Grove]
    2- I play a [Mystic Subdual] on the opponent's [Dryad of the Ilysian Grove]
    3- [Dryad of the Ilysian Grove] abilities are greyed out but the lands keep the added land types.

    4 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  11. Arena don't give me a rare wildcard that i found in a baldur's gate pack

    Receive rare wildcard in pack, purchasing pack but the rare wildcard counter don't change

    2 votes

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    0 comments  ·  Store  ·  Admin →
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  12. Ominous Traveler needs to be banned in Alchemy

    The nearly infinite loop that an opponent can do with this card and Birgi, God of Storytelling is ruining this format. I literally have to sit there and wait for the timer to start kicking in before the opponent finally decides to pass the turn. This isn't fun. Please ban this card in Alchemy.

    4 votes

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  13. Stuck in login queue

    Stuck in login queue. It says they're experiencing a heavy load, but it never actually logs me in.

    5 votes

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  14. Availability in Philippines

    Hey,

    A lot of fans here in PH have been waiting for a long time for the game to be available on mobile. However, due to the ****** Tencent contract we are not able to install the game and thus, resulting players to opt for APK installs instead.

    Again, China is not the whole asia region!!!

    1 vote

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  15. Bug

    Ola !
    Ocorreu um erro durante um jogo de draft as 13:40 onde o jogo congelou me causando aderrota
    Conexao com a internet estava boa
    Jogador Horizont#42844

    1 vote

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  16. Bug store related

    A purchased card can not be found in the collection, however the gold has been taken

    1 vote

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    1 comment  ·  Store  ·  Admin →
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  17. 10 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  18. Game crashes whenever Mox Amber is played

    Whenever either player plays Mox Amber, my game crashes and I can't get back into the game until I rope out in that game. I can reopen arena, and everything works, it says its joining the game, and then right when the screen starts to fade to the tabletop screen, the app completely shuts down again if Mox Amber would be on the table

    4 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  19. Random Cards Added to Draft Pool

    Around 4:30 p.m. (Rome's time) i was doing a Premier draft of Amonkhet remastered. Some cards that i didn't pick appeared in my card pool. Once i picked the last card and started to build my deck, the cards that i didn't pick were still there, but appeared in my deck as cards that i didn't own.

    2 votes

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    0 comments  ·  Events  ·  Admin →
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  20. No Effct

    I played Banishing Light and it didn't give me the option to exile a permanent even though the opponent nor myself had anything to affect it. It simply wound up as a dud card and wasted my turn.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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