MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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28329 results found
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Deck Shows Incorrect Wildcards Required
I have imported a deck called "Mono Black Mid" which I want to complete construction of with Wildcards.
The deck itself is "highlighted" with the coloured Lotus which indicates it should be able to be constructed. In addition, hovering over the deck indicates the following Wildcards are needed to complete the deck : -
* Common 1 (I have 49)
* Uncommon 8 (I have 56)
* Rare 15 (I have 25)
* Mythic 11 (I have 11)Every time I try to construct this deck I get an error message "Not Enough Wildcards - You don't have enough wildcards…
7 votes -
Vault Rewards Not Progressing
Are you you guys ever going to fix my Vault progression???
This is second request. Have you notice I haven't sent you
no money in a while??? As soon as you fix this I send you
money. See how that works??? Speaking of work,,,get to it!!!3 votes -
Game crashes when I try to play Jump In
Jump In crashes my game. I am unable to play or even resign from my run, because when I select Jump In from my events, the game crashes. On PC, I get the "Waiting for server" message indefinitely and the game becomes unresponsive. On mobile, the app just crashes. I have tried on multiple installs and multiple devices with the same result.
4 votes -
Arena Blacked out during draft
Arena Crash during premier draft
I lost 3 picks because of it. Please refund
2 votes -
crash loading mulligan
The game crashes during the loading/connecting with an opponent (PRemier Draft) and automatically decided to take no mulligan.
1 vote -
in traditional draft when I go to pick a card ( a rare green creat) this one disapear from my choice and i have to go for something else.
in traditional draft when I go to pick a card ( a rare green creat) this one disapear from my choice and i have to go for something else.
1 vote -
Notification on decks
Similar to when I have a pack to open, or their are daily deals I haven’t yet checked, I have the little light under my “decks” area of the interface at the top. When I click decks, there is nothing for me to interact with to remove that notifying light.
5 votes -
Client auto-passes to draw phase. There's no "My Turn" prompt to be able to stop at upkeep.
This happens if I'm tapped out or have no interactions during my opponent's turn. Opponent casts something and taps out or have no more possible interactions, the client immediate goes to my draw phase.
This has become recently problematic with players wanting to remove Sheoldred at upkeep. Also problematic if at critical points in the game I want to scry or do something else during upkeep.
Please fix this.
3 votes -
Unable to play premier draft
I was on PC and had just gotten my third loss in a premier draft. When I clicked "Claim Prize", the "waiting on server" screen appeared. I lost connection to wifi, so I closed the application and waited a minute to reconnect to wifi.
When I restarted the game, and everytime I've logged in since, the game will not let me click on "Premier draft" without locking up. This goes for PC and even when I tried on mobile.
From the quick game menu, I can see "resume draft" with the deck I used. Clicking that or going to premier…
4 votes -
Fake your own death bug
Platform: PC
Using "Fake your own death" card during opponent's turn doesn't work properly. It makes creature it was cast on exile instead of coming back to life.
It should bring the creature back to life at the end of the turn and make a treasure token.6 votes -
年経た枝指のインポートができない
＜バグの内容＞
デッキインポート時に「年経た枝指」を指定するとインポートが失敗する＜回避方法＞
「年経た枝指」を「年経枝指」にするとインポートできるMTGArenaで「年経た枝指」の日本語名称を修正されれば本事象は解消されると思います。
4 votes -
Store Daily Deals
If it costs 3000 gold to buy a rare card style normally, then why would the Daily Deals for the pain land styles (such as Adarkar Wastes) also be for 3000 gold? Especially when they claim to be 40% off? I would like some sort of refund for the gold/gems I spent on these styles because of my lack of discount.
TLDR; The 40% discount on the Daily Deals in the Store are not reduced in price at all, let alone 40%.
3 votes -
Android - The Cruelty of Gix Step 2 - Could not select card from library
While playing on mobile, I was unable to select a card from my library. Unfortunately, I lost the Standard Metagame Challenge because of this.
4 votes -
"Deck Name Alread in Use" recursion loop
Steps to recreate
Go to decks tab press plus
Create a deck named "Imported Deck 2" exit back to decks page it and save it.
Repeat (1.)
Create a deck named "Random Deck" exit and save it as before.
Find a netdeck anywhere online, copy it for export to Arena and import it into the Arena Client. (This 3rd deck will be automatically named "Imported Deck")
Click on the name "Imported Deck" from the decks page and rename it to "Random Deck" pressing enter to confirm.
The client then returns the message "Deck Name Already in Use" It then attempts…
4 votes -
my opponent has a braids, arisen nightmare in play and sacrifices a creature and then the game becomes unresponsive and runs my timeouts .
my opponent has a Braids, arisen nightmare in play. when it comes to their end of turn step and they sacrifice something to it, it doesnt show me what they sacrificed and it doesnt give me an option to sacrifice anything. it then runs to my timeouts since i cant do anything. in a previous game i did notice the enemy had sacrificed a decayed zombie token because it never attacked and my opponent did have 2 of them out and the only generator was jadar. however the most recent one i had 4 timeouts and because i couldnt react…
2 votes -
Freeze and changed winner
During the 10/09/2022 I played about 4 quick draft games, the game froze several times (was necessary restart the application) and in one of them the game restarted on the third or fourth turn, the cards were simply collected and redistributed, at the end of this game I won, but the victory was given to the opponent improperly. I am grateful if any refunds are given for the gems.
2 votes -
pase de maestria no entrega cartas miticas
el pase de batalla entrega cartas poco comunes cunado debería entregar cartas míticas, solicito por favor se resuelva este error
6 votes -
mythic booster
So, i just bought a mythic booster and instead i got a wild rare. I thougt that i would get a mythic wild or mythic card with this boosters. What's up ?
6 votes -
Event victory not registered after a previous match was cancelled
- Join an event.
- Click Play to join a match.
- While waiting to be matched, click Cancel.
- If you were matched to an opponent just a few milliseconds before clicking Cancel, the match will not start and you will be taken back to the event page.
- Click Play again to enter another match, and finish the match.
- The game will not register that there was a match and the score will be the same as before the match. It will let you play the next match, or more precisely, replay the same match with a different opponent.
- If you leave the…
1 vote -
The weatherseed Treaty not responding the way it should.
The card did not work the way card rules state.. choosing the 3rd option only produced +1+1 when I had 7 lands
2 votes
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