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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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22959 results found

  1. Land draw in sealed is just scripted.

    In the 50% of the time you draw wrong land that makes you die doing nothing. 16 lands, 8 per color, you draw 6 of the same color, this happen 50% of my games, this is not fair and you die doing nothing because most of the time you keep drawing other color cards. The game is scripted, just assassinate you to make you pay more for gems. FIx this or i'm gonna uninstall, this is a scam, non way is just misfortune, probability is a different thing.

    11 votes

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  2. Bugs are not ideas.

    Here's an idea. Bug reports are NOT IDEAS. They are NOT FEATURE REQUESTS. They are problems that need to be fixed. This is bizarre. What marketing moron thought this made any sense?

    2 votes

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  3. Android Game Skipped My Second Main

    On Google Pixel 4A. Went into attack phase on my turn. Game hit a waiting for server load. When it finally responded I already passed my second main phase.

    2 votes

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  4. Card description vanishes instantly from right click

    We would like to report a problem when checking the details of the card by right-clicking during the match.
    If you press the right click during a match, the explanation of the card will be displayed for a moment as if you had hit repeatedly, and the explanation screen will disappear instantly, so you will not be able to read the explanation.
    I had no such symptoms until a few weeks ago.
    I tried exchanging the mouse, exchanging the right-click and left-click decision functions in the Windows mouse settings, and installing clickcancelar (an app that automatically cancels abnormal double-clicks), but…

    10 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  5. Mobile game unresponsive

    Played in the Standard 2022 ranked queue. Dropped a land at the top of my 4th turn, then nothing was responding to my input. I force closed the game and restarted, which then prompted me to download a 9 mb file and a 30. By the time I got back into my game I ran out of time outs

    4 votes

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  6. Graphical Error Spontaneous Resizing of Game Window in Fullscreen

    Spontaneous Resizing of Client Window in Fullscreen Mode
    when playing the game occasional the game will freeze/ experience a lag spike before resizing the game window. objects in the window remain full sized and crowd the screen. a workaround for this is to open the graphics menu which causes the graphics to reset to normal however the game will continue to lag and even repeat the action sometimes crashing or forcing me out of the game as the round timer timeouts before the lag stops or graphics are displayed properly again.

    7 votes

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  7. App is crashing a lot since last update

    Hey MTGA development team. Since your last update, the game is crashing a lot. It already happened in different parts, homepage, deck editor and mainly during battles. The game just close out of nothing. I have and updated android version on a Samsung Galaxy S10.

    8 votes

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  8. alternative payment system

    Xsolla payment system for PC is absurd. It works irregularly, often for no reason hanging. They have appalling customer service. I inadvertently typed wrong credit card number and they have banned me from purchasing anything else.

    There must be an alternative to Xsolla or I cannot buy anything from your company.

    6 votes

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  9. Storm Combo Timer Problem

    I was playing a Grapeshot deck. My opponent was at 81 life, so I had to storm off in a round. Even though I was non-stop playing, my timer ran out. I had to dig through my deck really hard and had only gotten my counter somewhere into the high 30s. I decided that since the timer was about to run out I'd at least show my opponent that I had the Grapeshot in hand with a lot of stacks and hope they would resign.

    They did not, and after the timer ran out, the remaining grapeshots went to my…

    9 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  10. Product Suggestion

    Bonjour,
    J'ai perdu plusieurs games de draft lorsque je me suis aventurer dans le donjon, j'ai perdu 2 points de vie alors que le texte précisait bien chaque adversaire. Je ne comprends toujours pas pourquoi.
    Cdlt

    1 vote

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    0 comments  ·  Text Translation  ·  Admin →
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  11. Game didn't give me a second main phase, had mana for one of my spells, then auto won my opponent with an approach of the second sun top dec

    I was playing a clearly swayed shuffler match (where I drew 3 snarls in a row, and he drew all his lifegain and draw spells, see log attached) but that's not even what I'm mad about. (Fix your ******* game besides) I had mana up for a kaya the inexorable and the game didn't even give me a second main phase to cast it, but low and behold that didn't matter since it top decked my opponent an approach of the second sun just a turn or two after he'd played it. Isn't that nice.

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  12. Halvar God of Battle bug

    I had the Halvar God of Battle on the board.

    I had an Angel with an enchantment on it so at the beginning of each turn you can attach target aura to that creature. My opponent put Faith's Fetters on my creature blocking all abilities that were not mana related.

    The problem: At the beginning of each turn it asked me to click on the target to apply the double strike effect from Halvar. Because of Faith's Fetters it would not let me do that which is fine except I couldn't not do it either. I could not click on…

    2 votes

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  13. Halvar God of Battle bug

    I had the Halvar God of Battle on the board.

    I had an Angel with an enchantment on it so at the beginning of each turn you can attach target aura to that creature. My opponent put Faith's Fetters on my creature blocking all abilities that were not mana related.

    The problem: At the beginning of each turn it asked me to click on the target to apply the double strike effect from Halvar. Because of Faith's Fetters it would not let me do that which is fine except I couldn't not do it either. I could not click on…

    4 votes

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  14. Halvar God of Battle situational error

    I had the Halvar God of Battle on the board.

    I had an Angel with an enchantment on it so at the beginning of each turn you can attach target aura to that creature. My opponent put Faith's Fetters on my creature blocking all abilities that were not mana related.

    The problem: At the beginning of each turn it asked me to click on the target to apply the double strike effect from Halvar. Because of Faith's Fetters it would not let me do that which is fine except I couldn't not do it either. I could not click on…

    1 vote

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  15. Irl arena codes, seperste historic ladder and more

    I wrote this all out ajd the page reset so here we go but shorter.

    1. 40 life historic brawl

    2. More codes in irl products that give arena packs.

    3. Longer seasons / more forgiving ladder if you've played far less than the previous season.

    4. Combine wilds cards with no loss if converted back I.e 4 uncommon makes 1 rare and 4 rare makes 1 mythic.

    5. Seperate historic and standard ladders.

    6. Challenge friends to events.

    7. Custom cubes/draft.

    8. Make the vault rewards bigger.

    9. Wild packs that can be redeemed as a pack from any set

    2 votes

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  16. Tomb of Annihilation French Translation Issue

    Hello, I think there is an error on a translation of card .
    This is the text of the Sand Cell in the Dungeon "Tomb of the Annihilate " in the Dungeons & Dragons edition. It is written "Every opponent" while the effect is "Every player".

    Bonjour, je pense qu'il y a une erreur sur une traduction de carte.
    Il s'agit du texte de la Cellule Ensablée du Donjon "Tombe de l'annihilation" dans l'édition Dungeons & Dragons. Il est écrit "Chaque adversaire" alors que l'effet entraîné est "Chaque joueur".

    1 vote

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  17. We need Four Player Free for All private games

    Many of my friends and I have agreed that until Four Player Free for All private games are added MTGA is the inferior format. It's why we tend to play paper instead when we get a chance. Once this format is added to private games I think a lot more of my group at least will transition to MTGA.

    5 votes

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  18. A spelling and a grammar mistake

    On the card "Thieve's Tools" the name of the illustrator appears as "Deruchenko Alexander", the opposite of the convention used on the other cards (first name, last name). Also there is a spelling mistake during the matching queue when the tip for "Press ALT to see cards already in your collection" appears, but I don't remember where exactly since it changed before I could get a screen shot.

    1 vote

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    0 comments  ·  Text Translation  ·  Admin →
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  19. I want to play Arena in paper and paper in Arena. Jumpstart Historic Horizons puts an end to that.

    Jumpstart Historic Horizons is the last straw for me with Arena. I want to play Arena so that I can take that experience back to paper. It's a substitute for paper for when I can't meet with friends in person. I'm going back to MTGO. And if WotC cans MTGO then I'd rather play nothing than play Arena.

    As I said, this is the last straw, but it would also be the first straw. If I can't play Arena in paper and paper in Arena then I wouldn't have played Arena in the first place. If WotC magically pulls back…

    2 votes

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  20. Tibalt trickery still?

    Here is a genuinely brilliant idea. Ban Tibalt trickery across all forms of play. I still come across this monstrosity of a card and it frankly has nothing to do with the game of magic. Honestly wtf were you people thinking.

    14 votes

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