MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
--------------
If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.
26402 results found
-
ERROR in Historic Brawl Deck Eligibility
After the most recent update (12/8?), Arena is NOT IDENTIFYING BANNED CARDS CORRECTLY, resulting in a disqualification of many of my brawl decks for Historic Brawl play.
It looks like the problem is that any card which has been banned, even in a specific brawl event, is banned in Historic Brawl.
Example: I can't play any brawl deck that includes [Faceless Haven], because it was banned in some event format. When I hover, I see that this card was banned in:
1. Historic Shakeup: Week 2
2. Historic Shakeup: Week 3About half my brawl decks now have this issue.
…
9 votes -
rares instead of gems
Did the Traditional Historic Event, got all wins and all I got are 2100 Gold (yay) and 3 Rares I allready have. No gems.
3 votes -
2 games with bad hand
J'ai fait 3 parties consécutives, la première j'ai pioché a quasiment chaque tour des terrains alors que j'ai 14 créatures d'attaque et aucune n'est sortie. 2 ieme partie des ces fameuses créatures j'en ai 4 dans ma mains en début de partie... Et dernière partie 1 terrain en main et les tours suivants plus aucun.
Ils faut que vous revoyez votre système de pioche, on se demande si vous ne voulez pas faire gagner certaines personnes.
Encore quelques partie comme ça et je pense que je vais arrêter, j'ai déjà un ami qui a arrêté à cause de ça.
Merci2 votes -
plantage au moment de jouer decembre 2021
J'utilise un PC avec Windows 10
Depuis la dernière mise à jour, cette semaine de décembre 2021, impossible de lancer une partie.
La site se lance correctement, mais dès que je clique sur "jouer", ça plante. Puis vient le message de Windows indiquant le plantage du jeu.
Est-ce un défaut de la mise à jour?
Merci de répondre7 votes -
Alchemy - Give Your Players the Choice between Digital Only Cards In or Out
Dear MTG Arena team,
most recently Alchemy has been added as a new format to Magic Arena. By rebalancing already existing cards and adding new digital-only cards exclusive to the format to Arena, the intention here is to keep Standard a fresh and ever-evolving format for players to enjoy. While I do welcome the idea of keeping Standard fresh, introducing digital-only cards to the format is the biggest mistake for card design and hurts Magic as a franchise and game experience.
I have tried a variety of card games before, most notably the popular Hearthstone by Blizzard. I specificially changed…
11 votes -
Allow Events Playblade Customization
I like the new playblade, however I noticed that there are some events at the very top that I will never play (ie, Color Challenge and Jump In).
I would like to be able to click and hold the image for that event, and drag it to the bottom of the list. The events that I do want to play (ie, draft and traditional events) I would like to drag up to the top.Thank you!
1 vote -
alchemy
As someone who has played almost every day for the past year and poured $1700+ into my Standard and Historic collections, the Alchemy changes in Historic make me regret ever playing Arena. Out of 20+ Historic decks only two were playable without swapping for rebalanced Alchemy cards, when they're not even the most broken cards in the format.
I got into Historic because I was a kitchen table player in paper and wanted a more challenging and interesting format closer to what I was use to without using the unsightly and annoyingly cumbersome MTGO platform. Now I can't even escape…
53 votes -
corporate comunication
i think its ridiculous how this bloodsuckers dont even react to all this hate from the community. the only reason i can recognize for this is they realize how rotten its is - to rotten to put into lovley carmoflage words. there should be a insider voice revealing how this internal shitshow looks like to ease the pain of that many customers (so to not give up hope or to live on without online"magic")
3 votes -
Remove alchemy from historic. Stop re-balancing / nerfing cards.
We don't want your treadmill of perpetual re-balancing. This is a shameless cash grab designed to ruin historic decks which were perfectly fine, and force players to keep having to spend wildcards.
Faceless haven was fine, you ruined it.
Goldspan Dragon was fine, you ruined it.Why would I ever invest in those cards now? Why would I ever want to give WOTC another dime? I'm not spending another cent on this game until you rollback this garbage, and FIRE the executives who dreamed up this scam. The employees who deployed it are innocent, but the decision makers need to…
15 votes -
Gold
Can't gain gold (stuck at 875 not an ui bug (maybe?) since I can't purchase packs)since last update Dec 9-2021 running on Android
5 votes -
Gitrog horreur de zhava
Lorsque la capacité de Gitrog horreur de zhava se résout, un doublon fantôme de la carte de terrain mise en jeu, depuis la main, reste visible dans la main. Cordialement.
1 vote -
attach failed to drop other attach
Unable to Login After Alchemy Update. It comes up with the following error:
Authentication failed for <username>:
Attach failed to drop other attachI have tried restarting, logging off and back in, uninstalling and installing MTG Arena again. Still the same problem. I also had a Crimson Vow Quick Draft started that will probably expire prior to getting back in and being able to play.
Please help.
13 votes -
crash a chaque fois que je clique sur jouer
A chaque fois que je clique sur jouer,
votre putain de jeu de merde plante. Il se ferme tout seul
Depuis la ******* mise a jour, ça me fais ce putain de merdier !Vous êtes justes des bon a rien !
impossible de prendre du plaisir a jouer puisqu'on ne peu pas !!
Et vous êtes tellement des nuls, qu'on ne peux même créer un ticket incident, mais on doit poster un message dans un forum !Bravoooo
Vous êtes vraiment au TOPversion de jeu : 2021.12.0.3961.902937
5 votes -
Product Suggestion
What's the point of the Alchemy format if you're going to force the changes on Historic?
Leave Historic untouched. I'm done playing MTG Arena until this is reverted, and I will be encouraging my playgroup to avoid it entirely. If I wanted to play Hearthstone, I would. Absolutely rubbish update.
Also consider hastening the animations, such as discarding cards.
Leave Historic alone.
16 votes -
Shuffling
The update today, 12/9/2021 has had me having 0 lands in hand after multiple mulligans. This is ridiculous. It's to the point where I'm putting down arena. There's no point in playing a game that resembles an EA based strategy. I'd rather go and play some knockoff online before putting anymore time and energy into this. It would be a different story if it was a one off instance, but I have consistently had 0 land hands mulligan in down to 2 before drawing a hand of all lands. Something is amiss and needs to be fixed.
25 votes -
alchemy
It's being said 1000 times over here, but simply upvoting others is not enough. I thought Alchemy was a joke when announced and said "Oh well, I'll never play that." Now after it launches we learn that the card changes affect Historic with no option to turn it off.
Absolutely unacceptable.
I will not play Arena again until this change is reverted.
58 votes -
Alchemy decks are invalid in Bot Match
New Alchemy deck with new Omnath and Goldspan. Go to a bot match to try it out, deck is invalid. Mouse over deck, says "invalid cards: 0"
Unable to play the deck against Sparky.29 votes -
Offer full refund to customers who feel that they have had purchases stolen from them, before closing their accounts.
The new Alchemy "product" has seriously harmed long time customers of Magic the gathering arena, as purchases made since the historic format was launched, advertised as a "eternal" format are no longer available in the format they were intended for.
If this change is not going to be rolled back, offer customers a full refund on all purchases made, due to the clearly false advertising that historic cards were always going to be made available for play.
9 votes -
Please remove Alchemy
Please remove Alchemy from Historic.
148 votes -
Solution for Alchemy/Historic issue
Uninstall the game, it's poorly managed and things won't get better.
9 votes
- Don't see your idea?