MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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24336 results found
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The whole ranking is buggy
Hey,
if I loose a game in ranking mode, levels are decreased. If I win a game in ranking mode, I don't get levels. So, this is a one way ticket to the bottom! I get infuriated playing MtGA these days, and believe it or not... I use this +3/+2 on you guys if the question comes up!Please see attached the Log-File!
4 votes -
Shatterskull not smashing
Shatterskull smashing failed to offer the selection for amounts of damage to be delivered between two targets (Ugin, the Spirit Dragon and Edgewall Innkeeper). I intended to deliver 9 to Ugin and 3 to Innkeeper (paid x = 6 on Shatterskull Smashing) but it delivered 6 damage to each automatically. As much as I hate Edgewall Innkeeper, this was unintentional. Thanks for considering!
7 votes -
Historic Ranked Rank
When I play in regular play with any deck, or even in a direct challenge. Whether or not I win, I lose a rank in historic.
4 votes -
Rank when not Rank
I played one Standard Ranked game earlier today, and I've play many regular Play or Brawl games since. At the end of each game I see my Rank decrease by one when it shouldn't have, I wasn't playing Ranked.
26 votes -
freeze
freeze in draft game
I can't continue this game without concede17 votes -
Unable to use evolving wilds during opponents turn
I have just had a game using an Omnath Locus of creation deck where I had left an evolving wilds untapped to trigger during combat on My opponents turn. the game skipped my chances to trigger the evolving wilds ability treating my responses as having no abilities , skipping the chance to activate it to allow me to search for a land and trigger Omnath Locus of creation Landfall ability to gain life and therefore survive the turn
10 votes -
Interaction between Kenrith's Transformation and Ashaya, Soul of the Wild
My opponent cast Kenrith's Transformation on my Commander, Ashaya. Ashaya was made a 3/3, but still turned my other nontoken creatures into Forests.
50 votes -
Couldn't cast spells, had to pass turn
Played a land for turn, couldn't use mana to cast spells (tried manually tapping too). Tried to go to second main, but it just passed the turn (without me wanting to).
23 votes -
Unranked wins showing that I'm leveling up in Bronze...and I'm not even on the bronze tier.
Unranked wins showing that I'm leveling up in Bronze...and I'm not even on the bronze tier.
20 votes -
Cannot create new decks
Selecting the + button to build a new deck does nothing. Changing any deck type (standard, historic, etc) has no effect on this. I can modify existing decks (Edit Deck) but I cannot create anything new.
40 votes -
Frequent hangs during matches (CV: 1.1200.4.3152.817437)
The MtGA client hangs frequently during matches in the listed Client Version. These hangs do not appear to have a consistent trigger but do follow a common pattern. Closing / opening the client resolves the issue but it then returns within the same match, minutes or even seconds after the match is reloaded. A match may experience a few hangs or, in one case, more than a dozen, effectively making the client too unreliable for use.
These hangs often follow the pattern:
- UI animations stop (mouse interaction ceases)
- short delay (seconds)
- animations briefly continue (appears to be…4 votes -
Won but rank won't advance
I've won three games in a row and should've advanced to P T3, but my rank's actually gone backwards for three games in a row according to the graphic. Now, I can't advance up in tiers...
9 votes -
Kor Blademaster: double strike does not work (only the first strike)
This is the 2nd time I'm encountering this bug (also the case for Favored of Iroas).
The double strike on Kor Blademaster does not work. It only triggers first strike, not regular combat damage. I have had this happen in 6 games already in completely different scenario's.
6 votes -
Missing cards in starter deck
Finished the quest to get Selesnya Conclave deck today and none of the cards were added in my collection.
The deck is completely empty, appart from the basic lands.
I had none of the cards before and none of the cards were added after getting the deck: every number to the left of the cards are red.
86 votes -
ランクが下がる
ヒストリックイベント対戦中、勝利したらリミテッドのランクが一つ下がりました。以前にも（９/１８日辺り）調整でBOｔ戦でリミテッドのランクが一つ下がりました。
うかつにイベント戦などもプレイ出来ないので、早急の改善をお願い致します。5 votes -
Unlocking the last 5 NPE decks rewards the old decks.
After completing the last of the color challenge, the client unlocked the 5 old decks. I still don't have access to the last 5 new post-rotation decks and I have no way to progress towards them.
22 votes -
my rank doesn't advance when i won games
whenever i won a game in traditional standar ranked the screen that show me my advance shows 0% and my rank still the same, this happened 3 times in a row
14 votes -
not gaining rank
Not gaining rank and losing rank when winning! Please fix and replace rank!
128 votes -
Second main phase was skipped during a ranked limited match
After combat my turn ended without a second main phase. Log attached.
8 votes -
通常のプレイで勝利したらリミテッドのランクが下がった
デイリー消化のためカジュアルでプレイしたらなぜか勝利後にリミテッドのランクが下がる演出がでた。実際に下がったかは事前にランクをチェックしていなかったので定かではない。
4 votes
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