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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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25524 results found

  1. "Friend Challenge Exists" problem

    Cannot issue a Friends Challenge due to erroneous "Friends Challenge Exists". Have tried exiting Arena and restarting it, have also flushed dns per the instructions here. Both me and my friend are getting the same "Friends Challenge Exists" screen, which cancels the new challenge.
    Also tried issuing a Direct Challenge, but my friend never received the Challenge, and likewise his Direct Challenge to me was never received.

    25 votes

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  2. Dark ritual

    Spending coins or gems to buy a pack and get a banned card as your rare is incredibly unfair since the card was banned and your company rereleased it while still on ban list. Should give an option to instantly turn into a wild or keep it if they want to use in historic decks. But I buy new series to get cards that I CAN use in standard play

    1 vote

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  3. i was waiting to enter a sealed game ,and i have waited for 5mins. Then systems told me i was defeated.I even didn't match a opponent

    i was waiting to enter a sealed game ,and i have waited for 5mins. Then systems told me i was defeated.I even didn't match a opponent

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  4. Product suggestion

    This game really needs a report player function. the amount of times I have to wait for a timeout because I've turned the tide of battle is ridiculous. I know the opponent timing out is on purpose because they were very responsive with their turns up until they start loosing.

    1 vote

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  5. 1 Daily Quest doesn't reset since hotfix

    Ever since the hotfix I have 1 daily quest that does not reset. The timer counts down, but at 2 am pst the quest doesn't reset. The timer resets back to 24 hours and starts counting down again without ever offering me a quest, so end up with only 2 of 3 daily quests every day. I feel like I've been losing a lot of xp and gold and I'm definitely not getting the most out of my Mastery Pass. Please fix.

    5 votes

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  6. Product Suggestion

    Hi,

    Platform: Android

    Issue: Recently it has become annoying when the enemy and I have around 25 or more monsters and when they decide to attack, I struggle selecting the enemy monsters to block with my monsters because when I slide the enemy monsters either to the left or right, I select the wrong monsters or the slide happens but immediately goes back to its original position.

    Suggestion: A button should be implemented to slide the enemy's and my monsters to left or right without needing to touch the monsters directly.

    Unfortunately couldn't capture a screenshot or video.

    2 votes

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  7. Loggin as offline would be nice

    I do not like, that i am logged in as online every time.
    It would be nice if a status change was safed, until i manually change the status (also if the game is closed).

    1 vote

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  8. General Arena Suggestions

    This is going to be a long post of the suggestions to Arena. I want to put it somewhere in case they actually want to do something about it. I've been playing paper for quite a while and have played Arena since Closed Beta. I'm doing this strictly from the Arena perspective.

    Deckbuilding - Improve the keywords that you can search. It would be nice to search for the Colorless mana symbol/colorless cards for instance. Things that generate X type mana. Stuff that don't technically have the keywords but should (like Mill before it became one). Going with this, allow…

    3 votes

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  9. Incorrect Card Interaction

    There is an incorrect card interaction.
    I made a token copy of Goldspan Dragon and then copied the token using Esika's Chariot.
    Goldspan says that its' treasure token creation triggers when targeted by a spell. But the chariot made it go off. As far as I know, that would be considered an ability, not a spell.

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  10. Historic Tournament Match - Direct Challenge Deleting the Bo3 cards of the SIdeboard

    A friend and I were playing Historic Tournament DCs and the client deleted the part of the sideboard that was marked as Bo3 in the Builder. They did not appear at sideboarding in the match and they were deleted afterwards from the decks in the builder. We tested this several times, and it always happened; however this didn't happen in regular direct challenge, just in tournament mode.

    18 votes

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  11. Give us game credits when your inadequate system crashes

    I tried to use the in game chat feature during the loading process as i was entering a match and the game crashed. I tried to relaunch and I got an asset error. It took so long to reload I lost the match. This was a paid draft game and that counted as my last loss. This is infuriating.

    1 vote

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  12. magma opus

    Cast magma opus
    select damage for the two targets
    hit submit
    screen locks on select damage.
    lose because you get timed out

    84 votes

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    10 comments  ·  Gameplay  ·  Admin →
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  13. 1 vote

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  14. Muavaise traduction de l'effet d'une carte

    During a draft I wanted to use my instant "Fracture" card to destroy a creature but that was impossible. However, the card says, in French, destroy an artifact, creature, or planeswalker.

    After searching the internet in reality the original version says: destroy an artifact, enchantment or planeswalker.

    There is a bad translation for the French version .

    1 vote

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    0 comments  ·  Text Translation  ·  Admin →
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  15. Calamity Bearer Didn't Double My Kroxa Damage

    Just as the title says.

    Calamity bearer was on the field when I attacked with the kroxa. Opponent had zero cards in hand, so Kroxa deals DD. Only did 3.

    I lost this game because of this and it cost me 2000 gold thanks.

    1 vote

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  16. Kardurs Vicious Return Still Broken

    Said saga is still sometimes automatically choosing a creature for you after step 3.

    Thanks to this I lost a game I spent gold on. Thanks a lot.

    1 vote

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  17. Deck Quest Not Awarding

    Deck Quest Not Awarding

    I finished the Deck Quest and the Daily Quest together (play X amount of Black Spells). When I completed I the awards I got was only for the Daily Quest. I did not receive the new deck I was supposed to unlock.

    22 votes

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  18. バトルに勝利したのにランクのメモリが減ります

    ランク戦で勝利してもランクのメモリが減ります。

    1 vote

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  19. Unbalanced Matchmaking Creating Poor Gamin Experience

    The matchmaking in this game has changed dramatically only after about a week of playing. I am still only Silver in Limited and have no Rank in Constructed, yet all I am facing in the General Play queue is deck after deck of full-Mythic-set meta decks. I just recently lost 8 matches in a row, switching between multiple decks.

    This is not fun.

    I do not have a stable collection yet, and my decks are mostly just piles of cards I found interesting. I don't have the ability to compete with these decks, so why am I facing them all…

    10 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  20. (Mobile) Unable to Block; Opponent Creatures Offscreen

    I was defeated in combat because my opponent's creatures went way off screen to the left and I was helplessly unable to block. I was being attacked by a 10/10 and a 4/4 flyer.

    10 votes

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    1 comment  ·  Gameplay  ·  Admin →
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