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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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25524 results found

  1. How about posting correct information on the official Arena page?

    On the Arena MAY 2021 RANKED SEASON DETAILS page there's some absurd information: making it to Top 1200 Mythic at the end of the season (May 31st) supposedly qualifies you to the May Strixhaven Qualifier Weekend, organised some 2 weeks prior to the end of the season. Time travel, you say? Maybe it should qualify you to the JUNE Weekend instead? And how about providing the information on the JUNE weekend already now that the May season is on its way? It would be nice to know when and in what format will such a weekend take place, to choose…

    1 vote

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  2. 1 vote

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  3. earn a deck quest finished bt didn't receive the deck

    After finishing my quests yesterday (30.04.2021) I received all rewards except my new deck of the day. The timer for the next quest started. I'm using iOs. Closing the app and restarting it didn't solve the problem.

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  4. Risk Factor Bot Decisionmaking

    When playing against the bot when it has 4 or fewer health, If you cast "Risk Factor" on it, it chooses to take the four damage (making the bot lose) rather than let the player draw three cards. It seems like the bot shouldn't make a decision that makes itself lose when it has the option to make a choice that doesn't make itself lose.

    3 votes

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  5. historic with friends bo3 sideboard 7 cards

    Playing BO3 with friends in Historic format just show 7 cards of sideboard.
    I later play standard and BO3 std with friends is shown normal 15 sideboard cards.
    Using Windows 10 Lenovo y700

    8 votes

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    1 comment  ·  Events  ·  Admin →
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  6. Couldn't put cards on the bottom during scrying

    During Traditional Sealed event game I was manascrewed on 3 lands for several turns and cast Introduction to Prophecy. It revealed 2 nonland cards on the top of my deck which I needed to put on the bottom in order to draw lands and survive, but for some reason I couldn't move the revealed cards anywhere, so they stayed on top, which meant I wasn't drawing lands for two more turns. That cost me game and match.

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  7. Adding text and voice chat to MTGA.

    I've been playing for some time now, and to be honest, it feels like the game should allow to chat with the opponent during the match to improve the experience. After all, MTG is largely about being social.

    3 votes

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  8. Consistent lag with good connectivity

    Consistent lag despite solid internet connection. Makes the game unplayable and unenjoyable. Logged in for first time in a month or two and the lag isn't getting better

    18 votes

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  9. Disconnect in draft and after that my combat was count like lost.

    Disconnect in draft and after that my combat was count like lost.

    8 votes

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    1 comment  ·  Events  ·  Admin →
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  10. Frature traduction francaise

    La description francaise dit que la fracture peut detruire un creature alors qu'en fait c'est un enchantement ciblee

    1 vote

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    0 comments  ·  Text Translation  ·  Admin →
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  11. Planeswalker bug

    The opponent's planeswalker entered the battlefield with 10 loyalty counters & gained +2 on a +1 ability. Kaya the Inexorable.

    6 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  12. Traduction error

    I did a draft match where I pick 2 "fracture", on the card in french, we can read destory artifact, creature or planeswalker, so i make me fail 2 picks, loose a game because in reality it's enchantement instead of creature ...

    Is it possible to received something because it clearly cost me 1500 gems and now my deck is lower than expected, my tag is "EAG Atlantid2#65954"

    1 vote

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    0 comments  ·  Text Translation  ·  Admin →
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  13. Silverquill command bug

    I was playing a draft bo1 match on the IPad app. I wasn’t a able to select the 4th option of the spell “Silverquill Command”

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  14. 9 votes

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  15. Its ridiculos how de gameplay is not random for real battle experience

    Its ridiculos how de gameplay is not random for real battle experience

    3 votes

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  16. There is a need for historic brawl ladder in mtga

    There is so many disccord servers for matchmaking that sshould give the hint to the mtga team that a ladder needs to happen. also friend list gets wiped out to 0 friends every time i start the game so those discord severs are made useless for me because of this bug

    1 vote

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  17. Add a warning when double countering

    Enemy casts Covetous Urge > I cast Test of Skill > Enemy casts Miscast > I cast Test of Skill again, this time fat fingering my first cast of Test of Skill.

    No warning pops up asking if you're certain you want to counter your first counter.

    Would've been nice if my fingers weren't so clumsy.

    2 votes

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  18. Friend requests not working sent from me, friend list is wiped each time I log into arena

    On PC, when I send a friend request it is not received by the other person, however I can receive and accept requests when issued to me,
    My friend list is also wiped whenever I start arena, however I still appear on other peoples friend lists

    5 votes

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  19. Incorrect rules/interactions

    When you play the combo with ‘Tefery’s Tutelage’ and ‘Into The Story’, the resolution is that target opponent mills 2 cards 4 times as four cards are drawn. Even though the act of drawing cards occurs once, not 4 separate times.

    When you play ‘Revitalize’ with ‘Dina, Soul Steeper’ on the field, Dina’s ability should drain all 3 life points not just one. The reason this is is in the text. The act of gaining life happens once with revitalize, so one point is lost through Dina, even though 3 life was gained.
    How is the act of drawing 4…

    1 vote

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  20. limited wins not being recorded

    I have not recorded a win in limited since the beginning of this league. I have played 4 limited events with none of my limited wins showing up in my profile.

    4 votes

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