MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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24346 results found
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I got kicked out of my draft in the middle and couldn't make the rest of my picks.
I got kicked out of my draft in the middle and couldn't make the rest of my picks. When it finally let me rejoin it gave me a message that it would take longer than usual (I don't remember the rest of the message). By the time I got back I had missed the rest of my picks and my draft ended up going really badly as a result.
4 votes -
Packs not visible during draft
During Zendikar Rising traditional draft, the pack contents were not visible for approximately 30% of packs. After returning to the home screen, and then resuming the draft, the cards would appear about 10% of the time.
16 votes -
disconnect during draft
During prerelease event, I disconnected as soon as the draft started and couldn't get back in until halfway through pack two making my deck unplayable. I registered using a draft token from the preorder package and was hoping to get one back
6 votes -
opening packs
Just tried to open 10 packs at a time for the new set (Zendikar Rising) and got an error message that packs couldnt be opened at this time, which then took me to the home screen. When I went back to check on my packs, I was short 10, but without the associated wild cards added to my library.
Just spent 10,000 gold for nothing...
17 votes -
perdida de sobre de cartas
Compre un sobre de cartas, fui a abrirlo pero salio error, me llevo a la pagina de inicio y cuando fue nuevamente a abrir mi sobre ya no estaba, por lo que fui a ver mi maso para ver si había cartas nuevas, pero no había nada.
perdí mi sobre de cartas..9 votes -
Got old and banned cards from my renewal?
I opened my renewal package today and got four cards that just rotated out, three cards that are banned in Standard (Fires of Invention and OUaT), with the only usable card being a single Harmonious Archon and a couple of gem cards. A screenshot of my renewal gifts is attached.
Is this intentional?
15 votes -
14 votes
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14 votes
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Can't declare blockers
When a computer player attached the game went into a state in which it is impossible for me to move forward. I am not allowed to declare blockers, and there is no way to resolve the attack. I cannot proceed so I am forced to forfeit the match.
9 votes -
Can't attack or block or select a certain cart on the enemy side or mine on a map where there is a pad for pets blocking card access
as the title states there is no way to easily or even at all in certain cases to block or select certain cards on the far right when there are many things in play on at lease 1 map where the pet pad blocks access. it is frustrating and i was unable to block a creature that was attacking a plainswalker of mine that i should be able to
2 votes -
free deck missing
Completed the 'earn a new deck' challenge today (would be my sixth time after starting), but the new deck didn't show up. Have quit/restarted the program a few times through the day to no avail. Quest now says "Earn a new deck tomorrow!"
15 votes -
30 votes
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Blocking creatures
I was playing a draft and couldn't get one of my creatures to block. The creature was in the upper right of the screen and I couldn't get my creature to block it. I lost the match and I think I would've it if I could've have blocked it.
8 votes -
No triggered abilities were working.
I have attached the log. I checked all the events. I had several cards with triggered abilities and none of them were activating my opponent had no cards which should've prevented them.
4 votes -
Blocker assignments not working
Assigning blockers simply does not work sometimes.
I say give up on the cute arrow lines: they disappear, blockers don't get assigned, mayhem.
I blame you.
9 votes -
3 votes
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I recieved a Rare ICR I shouldn't because I already had 4 of them
Dear support of MTG Arena,
In my last playing session I played FNM at Home: Historic and received my second reward, which was a Rare ICR. But in it came a Temple of Silence from the M21 set. This shouldn't have happened, since I already own 4 copies of Temple of Silence in my collection from the M20 set, and duplicate protection is in place.
I believe this is a bug, and for the effectively lost Rare ICR I would like to receive a new one or a Rare Wildcard accordingly.
5 votes -
did not receive the mythic rare card at Core 2021 Master Level 90
did not receive the mythic rare card at Core 2021 Master Level 90
6 votes -
Color Challenge
I have completed all my quest at Color Challenge, but I dont have some cards and cannot advance. ¿What should I do?
69 votes -
Retrieving Endpoint File
Finished drafting was building my deck then got some kind of disconnection message. Went to restart game, but it won't open. It's stuck on "Retrieving endpoint file.." indefinitely.
Waited 10ish minutes retarted my computer and still no luck. Game was fine this morning.
7 votes
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