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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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29466 results found

  1. Journey to Oblivion did not trigger.

    Journey to Oblivion did not trigger when played. Spell was aimed at Ashay, Soul of the Wild. No hexward in play.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  2. Lethal Exploit counting error

    I cast Lethal Exploit targeting a 3/3 creature. I controlled a creature that my opponent had placed a Tamiyo's Compleation on, which should have satisfied the condition for a modified creature (enchanted by an Aura). As such, I expected the Lethal Exploit to give a total of -3/-3 (2 for the base effect plus 1 for my one modified creature). However, the Lethal Exploit only gave -2/-2 and did not kill the 3/3 creature (it became a 1/1).

    This occurred in a Premier Draft event on MTG Arena on PC.

    2 votes

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  3. Long reach of night triggering twice when equipped

    On PC. Long reach of night triggered twice when counting creatures. Long reach was equipped with boar plate. Maybe something about it being equipped bugged. Cost me the game since it had a trample and twice as much power as it was supposed to. WANT MY GEMS AND MONEY BACK!

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  4. Game crashes out of the blue, no error message

    Game simply closes every 5-10 minutes. I really can't be sure what it makes crash more often sometimes. The game just crashed 3 or 4 times during the same draft game and I wasn't changing window focus. Feels like the more cards in play, the easier it is to crash, but that's not a rule. You can refer to this reddit post, my user name there is 'pvzpvzpvz': https://www.reddit.com/r/MagicArena/comments/rndpla/my_mtg_arena_constantly_crashes_on_pc_especially/

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  5. Legend rule: If you have two legendaries, you put one of them into the graveyard, not sacrifice it. MTGA recognises this as a sacrifice.

    Legend rule: If you have two legionaries, you put one of them into the graveyard, not sacrifice it. MTGA recognizes this as a sacrifice.

    Screenshot example:
    Opponent has Meathook massacre which has "Whenever a creature you control dies, each opponent loses 1 life."

    Opponent plays a second legendary creature, he chooses one of them to go into the graveyard. According to Legend Rule, this should not be treated as a creature dying (it is also not sacrificed, just put into graveyard). But MTGA recognizes this as a "die" effect and meathook triggers.

    https://mtg.fandom.com/wiki/Legendary

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  6. game not ending in a draw

    My opponent attacked me with a 8/8 reconfigured with cloudsteel kirin. I block it, taking lethal trample, but before damage I have my 5/5 master's rebuke it, putting 3 damage on it. I had a 3/3 blocking it therefore they will trade when damage happens. My opponent was at -1. When damage happens, their creature should die, and the game sees us both at a negative life total, meaning game should end in a draw but I instead get a defeat.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  7. Ironhoof Boar Bug

    I had ironhoof boar in hand with lethal on board but was never given a chance to channel it for +3/1 trample. It just went on to the damage step.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  8. 1 vote

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  9. Game Crashing

    The game chrashed when I was on a Premium Draft match. I lost the match because I needed to exit the game.

    2 votes

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    0 comments  ·  Events  ·  Admin →
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  10. Lost pack

    Game crashed as I purchased booster, could not hit claim button, out 1000 gold with no booster

    2 votes

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    0 comments  ·  Store  ·  Admin →
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  11. triggered 1/1 counters not added to my creatures, but to opponents

    All triggered abilities to add 1/1 counters to any of my creatures would not add the counter. It did work properly for the first portion of the game. The triggered abilities would happen and prompt me to select a character if applicable, but the counters would not add onto the character and just disappear.

    1 vote

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  12. 1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  13. 9 votes

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  14. PC Client is broken

    I keep getting the unable to connect to server message when I open the program on my PC

    3 votes

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  15. alrund's epiphany not banned in standard event

    No t sure if I'm misunderstanding the ban list... But i just played a standard event (02/25/22) and alrund's was allowed to be in the deck I played against and ultimately I lost.

    6 votes

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    0 comments  ·  Events  ·  Admin →
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  16. Bug in hand smoother in traditional draft

    There’s clearly a bug in the draw smoother in NEO traditional draft.

    I had three matches in a row w/ no land in opening hand (17 lands / 40 cards).

    Then I had it every other match for next 4 matches.

    Mulligan appears to solve the bug (it’s just opening 7).

    1 vote

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  17. Didnt recieve rewards after draft

    Didnt recieve rewards after draft

    2 votes

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  18. harmonious emergence and tamiyo's safekeeping bug

    With four life remaining and a tamiyo's safekeeping in hand, I knew I had exactly lethal on board by using a harmonious emergence and swinging with every creature that didn't have summoning sickness. However, arena multiple times in this game is requiring a 5 mana cost rather than a 4 mana cost to cast emergence, so I couldn't attach it to my last remaining land. Unable to deal lethal that turn, I knew they only had a 5/5 flyer so that I would just cast Tamiyo's Safekeeping after they declared attackers, give myself two life, and then crack back to…

    2 votes

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  19. 3 votes

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  20. 2022.13.10.4008.913722

    When chosing a deck when lauching a game, MTGa crashes and the app stops working. I have to reopen it at each time. The only way I can change the deck I play with is to change it through the Apple iPhone app.
    I am using a PC with Windows 10.

    2 votes

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