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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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24795 results found

  1. Option to disable ropes with Direct Challenge

    For friendly matches and tournament play there should be an option to disable the turn timer (rope), allowing to simply use the max game time, without stressing players with rushed decisions in difficult situations for no reason. This could also avoid reconnection issues that often result in a game loss in a tournament.

    2 votes

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  2. Craft owned cards no longer available

    I was gives alternative art Planeswalkers as a reward for partecipating in the Beta for MTGA, all in 1x, but the the time I could not afford to craft additional copies of said card, and after some time they became no longer craftable.
    Now I am in a situation where I play UW Control in Historic with 3 Teferi HOD with an are and 1 with the alternative one...

    Would it be possible to simply allow users to craft additional copies of OWNED cards that they posses in less than 4 copies?

    1 vote

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  3. Arena needs a commander block list for Brawl

    The single biggest problem with brawl on arena is the tendency to play against a relatively small pool of commanders, with certain commanders in particular tending to show up again and again and again. There's apparently some sort of opaque matchmaking system designed to create "fair" commander match-ups (so high-tier commanders tend to get paired against other high-tier commanders, etc.), but this actually just makes the variety problem worse.

    Sure, maybe I don't get paired up against Kinnan much if I'm running a janky commander, but I'll still end up fighting whatever the most popular low or mid-tier commander is…

    3 votes

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  4. Mute Pets Only and Specifically

    In Gameplay options, "Disable Emotes" disables emojis from my opponents AND pets.

    I have disabled this option because I find the pets very unpleasant. Often times, I would like to interact with my opponent, but I cannot because I have disabled emotes.

    It would be an improvement to add a separate feature to disable pets specifically, rather than having to go in options each time to check/uncheck "Disable Emotes".

    7 votes

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  5. Paradox Engine is Legal on Arena...

    You allow a broken infinite combo card like Paradox Engine to be legal on Arena... not only in Historic ...where a card like Sheoldred was too broken to reprint for the game... but in Brawl when it's actually banned in Commander. I'm not sure where the bug is but it's somewhere between thought process and reasoning.

    20 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  6. Rank not leveling.

    While playing there is no Rank Tier that is visible before or after matches. When I visit my profile it shows that I am Bronze Tier 4 even though I have won enough to level higher. After wins there is no progression or indication in rank tiers, so this affects my seasonal rewards.

    31 votes

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  7. Cursor - versus - Glaukoma

    Request for assistance. I've been playing MTG Arena recently. I have the eye disease glaucoma and therefore see very limited. Question: is there a way to enlarge the cursor so that I can find it more easily and quickly? I often get stressed because time is running out and I hinder the game. Please show me the path how I can change the cursor. Thanks for your help.
    Mail to: hdm1956@gmail.com

    1 vote

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  8. New event idea

    I have an idea to for a new event. I would love to see a mono green event where players can only use mono green standard cards and the colors change every week or month. It has been hard to enjoy playing against certain types of decks (e.g. kill decks, control decks, mill decks...), as it doesn't allow me to play my deck to it's fullest potential. I would love to play similar decks to mine.

    2 votes

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  9. Omniscience Draft, Never again

    This should not be a paid event ever. This is a pure game of luck of who got the card draw / who got to go first.

    I'm actually quite mad I paid 5000 gold to play in this event.

    It was not fun at all, and it feels like you flip a coin and the winner of the flip wins the game. Except flipping a coin is more fun that watching your opponent draw into double mind rot on turn 1.

    5 votes

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  10. Why Keep Playing?

    I really dislike how Arena dis-incentivizes player from winning more than 15 games a day. If I have time to play, I want to play as long as I have time available and feel like I am progressing my account regardless of the minimal progress 25-50 coins provides. At least it's something. But capping me at 15 daily wins completely removes my desire to continue playing your otherwise great game!

    4 votes

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  11. Low library warning

    Hello,
    This is something that is relevant with the current Omniscience draft.
    It would be great to have a warning when the player's library reaches a critical number.
    I have lost 2 games without realizing that it was because I had cast too many draw spells and reached my empty library without realizing it !
    It took me nearly doing a third time to understand what was my issue (I thought I lost the games because my clock ran out)

    2 votes

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  12. Mail-address change

    When I wanted to change the mail address associated with my account, I was asked to send my user information (First, Last, User-Name, mail, billing-info) back through mail.
    E-mail is NOT a secure means of communication.
    Not only is there a risk of information leaking it is also not good for user identification because it did not require me to use my accounts password.
    After the change I was even able to log in with the new address before verifying it.

    Please discuss a secure solution with an IT-expert.
    As things currently stand I would not want to give you…

    4 votes

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  13. bot "freezing" mid game

    bot freezes and does not do anything so i have to concede and lose the game

    playing on windows 10

    23 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  14. I lost the game with life points and cards

    I lost with life points, I don't understand I think that is a bug
    The screen shows the last moment of the game and I have 68 life points
    The last events of the game were the effects of the card "Angel of Destiny"

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  15. Invocations art style

    Dear Arena people,

    Please add art styles for the amonkhet/hour of devastation invocations, in particular for cards that are already available on arena, e.g. Omniscience with the Nicol Bolas Art.

    Thanks for the amazing game!

    2 votes

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  16. Hide card styles in draft

    I'm all for cool alt art but it makes it harder for me to distinguish cards in draft.

    5 votes

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  17. Bjorn the Bear

    Disappointed that Bjorn has simple animations after paying 20000 gold for it.
    This is terrible. Had I known, I probably would not have taken it.
    If there's more to Bjorn, I'm sorry for posting this. But so far he only sits when clicked upon.
    The Rock was much better.
    I am glad I avoided paying €100 for both bundles to get Bjorn that way, because I would have been EXTREMELY disappointed at that point. Even revolted actually.

    1 vote

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  18. Tough at Zero Creature no die

    Erebos, Black-Hearted activated its mana ability twice against a creature I had made indestructible. Erebos's ability brought my creature's toughness down to zero but it didn't die.

    Indestructible should have allowed the creature to die since it was not destroyed, rather it's toughness fell to zero.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  19. Vine Gecko does not reduce cost of bloodcheif thirst

    Vine gecko on board. Go to play a kicked bloodchief thirst (B, plus 2B kicked cost, reduced by one should be 1BB total cmc). I have 1BB open mana, even manually tapping 1BB will not allow me to cast a kicked bloodcheif's thirst. The only other spell cast that turn was a Verazol, which is not a kicked spell, bloodchiefs thirst was the first kicked spell I played that turn.

    On PC, forgot to take a picture but i have a log if that helps.

    2 votes

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  20. Crazy idea, but, how about the feedback section actually letting you give feedback.

    As above. Instead of an endless loop of use to no one, how about letting the feedback form actually exist. Seems like it's in exile like the shuffler is.

    27 votes

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