MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
--------------
If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.
24361 results found
-
Got old and banned cards from my renewal?
I opened my renewal package today and got four cards that just rotated out, three cards that are banned in Standard (Fires of Invention and OUaT), with the only usable card being a single Harmonious Archon and a couple of gem cards. A screenshot of my renewal gifts is attached.
Is this intentional?
15 votes -
14 votes
-
14 votes
-
Can't declare blockers
When a computer player attached the game went into a state in which it is impossible for me to move forward. I am not allowed to declare blockers, and there is no way to resolve the attack. I cannot proceed so I am forced to forfeit the match.
9 votes -
Can't attack or block or select a certain cart on the enemy side or mine on a map where there is a pad for pets blocking card access
as the title states there is no way to easily or even at all in certain cases to block or select certain cards on the far right when there are many things in play on at lease 1 map where the pet pad blocks access. it is frustrating and i was unable to block a creature that was attacking a plainswalker of mine that i should be able to
2 votes -
free deck missing
Completed the 'earn a new deck' challenge today (would be my sixth time after starting), but the new deck didn't show up. Have quit/restarted the program a few times through the day to no avail. Quest now says "Earn a new deck tomorrow!"
15 votes -
30 votes
-
Blocking creatures
I was playing a draft and couldn't get one of my creatures to block. The creature was in the upper right of the screen and I couldn't get my creature to block it. I lost the match and I think I would've it if I could've have blocked it.
8 votes -
No triggered abilities were working.
I have attached the log. I checked all the events. I had several cards with triggered abilities and none of them were activating my opponent had no cards which should've prevented them.
4 votes -
Blocker assignments not working
Assigning blockers simply does not work sometimes.
I say give up on the cute arrow lines: they disappear, blockers don't get assigned, mayhem.
I blame you.
9 votes -
3 votes
-
I recieved a Rare ICR I shouldn't because I already had 4 of them
Dear support of MTG Arena,
In my last playing session I played FNM at Home: Historic and received my second reward, which was a Rare ICR. But in it came a Temple of Silence from the M21 set. This shouldn't have happened, since I already own 4 copies of Temple of Silence in my collection from the M20 set, and duplicate protection is in place.
I believe this is a bug, and for the effectively lost Rare ICR I would like to receive a new one or a Rare Wildcard accordingly.
5 votes -
did not receive the mythic rare card at Core 2021 Master Level 90
did not receive the mythic rare card at Core 2021 Master Level 90
6 votes -
Color Challenge
I have completed all my quest at Color Challenge, but I dont have some cards and cannot advance. ¿What should I do?
69 votes -
Retrieving Endpoint File
Finished drafting was building my deck then got some kind of disconnection message. Went to restart game, but it won't open. It's stuck on "Retrieving endpoint file.." indefinitely.
Waited 10ish minutes retarted my computer and still no luck. Game was fine this morning.
7 votes -
mana
Three weeks and going with mana screws...too much or not enough....there is no way to fix it on my end...it must be an agro problem or a deliberate attempt by wizards to increase sales....the probabilities of mana screws do not coincide with the percentage of actual mana screws going on....which means that the algo has been artificially tampered with...need phone number to get my money back or fix the efing problem...or i report you as it is illegal to tamper with video games to increase sales in the united states....thank you if this is not the case; but an actual…
17 votes -
Cannot block
I had nine creatures on board and my opponent attacked with their full board of 10+ creatures. Two of my creatures were the same, two copies of wall of forgotten pharaohs. I could block with all my creatures except one of the walls. I tried cancelling and resetting the blockers, but as soon as I blocked with one of the walls, the other could no longer be selected. I'd click on the wall that wasn't blocking and nothing would happen. All my other creatures were single copies of the creature and could block normally. In the screenshot it is the…
25 votes -
Connection Lost
I am trying to log in to Arena and it just gives me this error of Connection Lost: You have lost your connection to the server
76 votes -
kaya's ghostform never returned an exiled vito
The player (and I never could do this: for example playing a noxious on a white creature BEFORE she's mutating and turned red) exiled the vito protected by the kaya's ghostform and vito never returned and I lost the game because of that !!
mutating must be banned that sucks !!!
2 votes -
CARDS DISAPPEARED
Hi, after many months i'm back on this game and i've noticed that a lot of my old cards have been disappered! Anyone can tell me how its happened? Especially cards from my old control decks but in general i ve lost a lot of cards!!!
15 votes
- Don't see your idea?