MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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26401 results found
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Log in Error
When I try to log into my account, it's states that, " Authentication can not be verified"
10 votes -
Cant login
Cant login as it cannot authorize my login
75 votes -
7 votes
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ログインできない
突然ログインできなくなりました。どうすれば良いですか？
21 votes -
Authentication Failed for "User name" bug
When trying to open the game in my PC, I keep getting an error message saying that "Authentication failed for 'username'" instead of logging in to the game.
Regardeless of what I've tried (reinstalling, updating, updating through Epic Games), I can't solve this issue.
I've seen A LOT OF USERS have been affected by this issue, but still there is no answer or workaround.5 votes -
when entering the correct password it gives me an authentication error
when entering the correct password it gives me an authentication error
8 votes -
Authentication Failed For User
After I log onto to MTG Arena on a windows, I immediately receive a message saying "Authentication Failed for Aliensummer" (My username)
I've tried to restart the windows, and I can see it loading the card base data behind the window but I am unable to log on.
31 votes -
Failing Authentication changed PW and reloaded app
Unable to log in after reloading app due to same problem. It gives me a failed authentication error and prompts me to reconnect where it loops and repeats the process immediately after the log in screen. Using IPhone.
11 votes -
Failing Authentication changed PW and reloaded app
Unable to log in after reloading app due to same problem. It gives me a failed authentication error and prompts me to reconnect where it loops and repeats the process immediately after the log in screen. Using IPhone.
7 votes -
ERROR EN LA AUTENTIFICACION DE
ERROR EN LA AUTENTIFICACION DE KIRAONFIRE
este error aparece nada mas introducir la contraseña y no inicia el juego6 votes -
Login authentication
Unable to login. Have gotten an authentication failed for Malachi106. Reinstalling, updating, nothing seems to be working. According to New bugs qlot of other people are experiencing the same thing. Please fix.
29 votes -
Cant log in
Wont let me log in keep saying Authentaction Failed and I was logging in fine yesterday but had issue this morning so Uninstalled game on phone and PC and tried reinstalling and now I cant even log in
79 votes -
ネットワークエラー「イベントから退出できません」
いつの間にか、ヒストリックブロール祭りに参加したことになっており、【開始】を押しても先へ進まず「ネットワークエラー：イベントに参加できませんでした」と表示。一方、すぐにゲームを始める の【プレイ】を押しても、「イベントから退出できません」とのエラーで、プレイ不能。ストアでの購入も、「ストアエラー」となり、何もできない状態です。
OSはWindows10。 ＰＣの再起動と、アカウントからのログアウト・再ログインも試したが、改善せず。2 votes -
ネットワークエラー「イベントから退出できません」
いつの間にか、ヒストリックブロール祭りに参加したことになっており、【開始】を押しても先へ進まず「ネットワークエラー：イベントに参加できませんでした」と表示。一方、すぐにゲームを始める の【プレイ】を押しても、「イベントから退出できません」とのエラーで、プレイ不能。ストアでの購入も、「ストアエラー」となり、何もできない状態です。
ＰＣの再起動と、アカウントからのログアウト・再ログインも試したが、改善せず。6 votes -
righteous Valkryie timing issue
during a game my opponent blocked with creatures with lifelink, they had a righteous Valkyrie and there was no first strike . The blockers received lethal dmg but somehow they gained the benefit of the righteous valkyrie which should not have happened as the life gain only happens when dmg is being dealt and the static effect of the angel doesn't come into effect until after dmg phase
2 votes -
Add an "are you sure you'd like to concede" prompt.
Was trying to submit a bug and accidentally clicked on concede match. Please add a prompt to confirm conceding a match.
1 vote -
Matchmaking algorith - no rematches
Opinion - not bug
The matchmaking algorith should exclude matching you with the same opponent twice in a row.
It's really no fun especially in formats like draft where you get a limited number of matches for your coin.
Even tournament structures don't allow you to play the same opponent twice .6 votes -
Arena nearly fried my laptop!
Arena nearly fried my laptop! I haven't played on my laptop in 2 days and picked it up to find it incredibly hot. Apparently Arena had been running in the background while it was in sleep mode and I had no idea. I'm pretty sure I exited the game and if not am puzzled as to why I was able to continue playing on mobile in the meantime without getting kicked off. Cooked computers are a great reason to stop playing your "free" game Wizards!
2 votes -
the script is rigged
I demand a refund of my latest draft. Look at the screen shot and tell me what kind of scripted nonsense is this?
I drew 13 cards and ELEVEN OF THEM ARE LANDS! The same opponent that I played against in the first round, I drew TWO LANDS from 14 cards!
I demand a ******** answer or I swear I am forming a committee to press a legal suit against WOTC for SCRIPTED CHEATING of players money and time.
This is ABNORMAL BUSINESS PRACTICES and AN OUTRIGHT CRIME!
6 votes -
the script is rigged
I demand a refund of my latest draft. Look at the screen shot and tell me what kind of scripted nonsense is this?
I drew 13 cards and ELEVEN OF THEM ARE LANDS! The same opponent that I played against in the first round, I drew TWO LANDS from 14 cards!
I demand a ******** answer or I swear I am forming a committee to press a legal suit against WOTC for SCRIPTED CHEATING of players money and time.
This is ABNORMAL BUSINESS PRACTICES and AN OUTRIGHT CRIME!
11 votes
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