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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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24405 results found

  1. 6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  2. Too many mirror matching in Play Mode

    I know this is how Play Mode was designed, matching up similar rarity decks to prevent mature players taking advantages on new players. But no one likes mirror match up all the time. Could you cluster decks with their similarity? If a player meets a deck in Cluster A, then lower the possibility of Cluster A when he plays the next game.

    20 votes

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    9 comments  ·  Gameplay  ·  Admin →
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  3. Missing Mastery Path Mythic Card Rewards

    I do not receive any of the promised Mythic Card rewards when I complete the Mastery pass levels. This happened for level 29, 39, 49, and 56 (my current level). Please fix and provide the cards to my account.

    22 votes

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  4. BO1でのランクの相違

    現在ダイヤモンド帯でBO1をプレイしているのですが
    今日だけで2回
    ミシックの方(しかも#ナンバー入り1桁や2桁の方)と当たっています
    仕様ですか?
    だとすればランク帯を分ける意味がないのではないでしょうか

    4 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  5. Hire some actual programmers who know what to do.

    Can you all finally hire somebody who can actually fix the memory leak problems in both online MTG games.

    4 votes

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  6. Black screen on match start

    While in the menu everything is ok but when match start the screen become black but the sound still ok (if i move the cursor i can ear the sound of card mulligan).
    The only whay to not concede is to set the resolution on the lowest, but usually cause visual bug on the board or/and artwork on the card disappear.
    Please fix this issue, i'm loving this game

    4,644 votes

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    4075 comments  ·  Gameplay  ·  Admin →
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  7. match contre Jace beleren dans les défi couleurs

    Après que Jace Beleren utilise son lynx de gel, la carte reste figer a droite, l'effet ne s'active pas, et je ne peux plus rien faire pour ce match, on ne peut plus rien faire, à part une chose, quitter le match

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  8. Niv mizzet + curiosity circumvents rules on infinite loops

    As I understand it Niv Mizzet and curiosity results in infinite combo where no interaction is possible, is this not against the rules. It should result in a draw not in a win for its use.

    If this isn't the case why is the Vito + Exquisite blood combo not allowed.

    11 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  9. Dropped connection during Premier Draft

    During my game in premier draft, my opponent disconnected and the game died, resulting in him losing the game and 1500 gems.

    Please refund my 1500 gem entry fee for this event.

    4 votes

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    1 comment  ·  Events  ·  Admin →
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  10. Game crashes constantly on mac

    please fix the mac client asap, game crashes constantly upon taking the first action after start up. and also please give us full screen support. honestly it's embarrassing how bad this client performs

    14 votes

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  11. Retrieval from graveyard

    Played Mulderhulk and was never given the option to get a creature from my graveyard.

    2 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  12. The Ozolith

    During gameplay on my turn before combat, although The Ozolith text reads "you may move all counters," I could not pass and the game was forcing me to click an opponents creature vice just passing on the option to remove counters. I was forced to use all timeouts, so the bug needs to be fixed.

    24 votes

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    6 comments  ·  Gameplay  ·  Admin →
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  13. Frequent Mac crashes

    Mac client won't stop crashing. Happens everyday

    45 votes

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  14. Se desconecta en mitad de la partida y pierdo la partida, es imposible jugar una partida

    Se desconecta a mitad de la partida diciendo que mire mi conexion cuando estoy conectado y funciona mi conexion , llevo asi semanas.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  15. Kill 25 creatures mission not working

    The mission "Kill 25 creatures" is not working for me right now. I have killed multiple creatures in multiple ways but the counter is not going up. With murder cards, with death touch and with just overpowering them with creatures. but nothing is making the counter go up.

    So I had to reroll the mission

    It was only that mission that didn't work for me, the re-rolled mission did work.

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  16. Vito, your next Oko

    Vito is seriously broken. Too powerful, too tough, too cheap. Casting cost is too cheap for such a powerful ability combined with 3 toughness. Ability is too powerful anyway; it needs banning. "Your opponent loses as much life as you gain." WTF? Look at Epicure of Blood's casting cost vs. ability in comparison. Hate to sound bossy, but this should never have made it to the game with anything less than a BBBB casting cost, 2 toughness and mythic rarity.

    5 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  17. Treasure Token Priority

    Treasure token does not hold priority when creatures with cost reduction were in play (i.e. Goblin Warchief)

    The game state was 5 lands, 1 treasure token.
    Played Goblin Warchief (1C2R) --> Goblin Chieftain (2R) with Goblin Instigator (1R) in hand.

    The game skipped to attackers after chieftain was played and skipped my ability to play instigator.

    12 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  18. Treasure Token Priority

    Treasure token does not hold priority when creatures with cost reduction were in play (i.e. Goblin Warchief)

    The game state was 5 lands, 1 treasure token.
    Played Goblin Warchief (1C2R) --> Goblin Chieftain (2R) with Goblin Instigator (1R) in hand.

    The game skipped to attackers after chieftain was played and skipped my ability to play instigator.

    9 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  19. Mastery Pass Mythic Card Reward Missing

    I've purchased a mastery pass this time around and when i've reached level 39 to receive my mythic card reward all i saw was the uncommon "Cauldron Familiar", and im not sure if that was from the daily reward or not.
    Either way im unsure if i got the mythic card and if thats the case what can i do about it?
    thanks in advance

    20 votes

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  20. Can't Gain Rank in Traditional

    This is game breaking to me. I can't get to mythic because I can't play traditional and Bo1 ranked plays you against similar matchups.

    I just won 2-0 in traditional and I didn't gain two, let alone one, rank. Currently at Diamond 3.2.

    7 votes

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    0 comments  ·  Gameplay  ·  Admin →
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