MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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24598 results found
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Triome art style bugged
I bought the art style for the tromes, however, whenever I play them, they only show as regular art style, I tried to enable the art style but nothing happen. In my deck it shows as alternate art but not in the game.
My gem purchase goes to the drain. Please fix it.
4 votes -
Player with 8 removals in a row
Viking used 8 removals in a row with no special find or draw clearly using a trainer
2 votes -
waiting for server
game loads and then stays stuck with a black screen saying "Waiting for server". Its been happening for the last two days. a friend has the same issue for a week now..
My internet and laptop are fine; this is an issue with arena..
Please help
287 votes -
Unable to take action during game.
While playing a hand of 1-on-1 player, I zoomed in to look at a card and was unable to exit. Clicking the "Done" button did nothing. Had to exit the game and reload. Lost the hand.
2 votes -
Lands not tapping for mana
Asset errors abound. The tap lands were entering untapped, then in the future they wouldn’t tap for mana at all. The game was lagging and skipping around.
Attached is a photo where the game is asking me to pay one more mana but it will not allow me to tap my temple.
62 votes -
Stack Manipulation Timeout
on the field was 3 bishops of wings, a divine visitation and heliod...(great combo i get it) but on his blocking and losing angels to my op swissarmy giant( aka the crystaline giant) i killed 24 of his angels causing 75 triggers of the bishops/divine visitation/heliod...it should not of timed me out for his stack triggers causing me to lose cause of the time...this is the 3rd time in the last week this has happened
8 votes -
Missing Mastery Pass Rewards
I havn't had lv57 mastery pass reward,an ikoria pack.
32 votes -
Fiery Emancipation doesn't affect shrines
Fiery Emancipation doesn't seem to affect Stone Sanctum or other Shrines. Please fix bug! It should triple damage (and lifegain?) of Stone Sactum. Thanks!
6 votes -
Mythic Card not awarded
Mythic Card upon reaching Lvl 56 was not awarded.
I think this also happened the previous steps where a Mythic Card should have been awarded but I did not pay attention closely enough. Now at Lvl 56 it definitely was not awarded
5 votes -
victories not counting for rank
standard game victories are not counting for my rank I won 5 today and i haven't gone up at all. I won 15 yesterday and I dont think they counted I didn't notice it until today so I don't know how many tiers I've missed out on
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16 votes -
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Dovin, Hand of Control doesn't prevent all damage if selected target is a shrine
Dovin, Hand of Control doesn't prevent all damage if selected target is a shrine or other enchantment.
Other player had 5 shrines in play. I selected Sanctum of Stone Fangs with Dovin, Hand of Control. I still took 5 damage at the beginning of the opponents upkeep.
3 votes -
Kaya's Ghostform disappears when someone takes control over my creature
I had Kaya's Ghostform on a creature and a card was used that took control of my creature. Once that happened Kaya's disappeared and they sacrificed my creature and it did not come back.
2 votes -
Vito, Thorn of The Dusk Rose + Exquisite Blood
Vito, Thorn of The Dusk Rose + Exquisite Blood causes infinite loop when opponent loses life or I gain life. In a real game I would win unless the opponent can do something to respond. But in Arena it can trigger infinite loop clause that results in draw.
Please add a simple if-statement to your clause; if enemy is losing health during any loop like this to prevent the infinite loop clause from activating, because in cases like this it shouldn't result as draw.
35 votes -
6 votes
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Too many mirror matching in Play Mode
I know this is how Play Mode was designed, matching up similar rarity decks to prevent mature players taking advantages on new players. But no one likes mirror match up all the time. Could you cluster decks with their similarity? If a player meets a deck in Cluster A, then lower the possibility of Cluster A when he plays the next game.
20 votes -
Missing Mastery Path Mythic Card Rewards
I do not receive any of the promised Mythic Card rewards when I complete the Mastery pass levels. This happened for level 29, 39, 49, and 56 (my current level). Please fix and provide the cards to my account.
22 votes -
BO1でのランクの相違
現在ダイヤモンド帯でBO1をプレイしているのですが
今日だけで2回
ミシックの方（しかも#ナンバー入り1桁や2桁の方）と当たっています
仕様ですか？
だとすればランク帯を分ける意味がないのではないでしょうか4 votes -
Hire some actual programmers who know what to do.
Can you all finally hire somebody who can actually fix the memory leak problems in both online MTG games.
4 votes -
Black screen on match start
While in the menu everything is ok but when match start the screen become black but the sound still ok (if i move the cursor i can ear the sound of card mulligan).
The only whay to not concede is to set the resolution on the lowest, but usually cause visual bug on the board or/and artwork on the card disappear.
Please fix this issue, i'm loving this game-
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4,645 votes -
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match contre Jace beleren dans les défi couleurs
Après que Jace Beleren utilise son lynx de gel, la carte reste figer a droite, l'effet ne s'active pas, et je ne peux plus rien faire pour ce match, on ne peut plus rien faire, à part une chose, quitter le match
4 votes
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