MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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28831 results found
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Non-random matchmaking in draft
In Arena premium draft and cube draft, you're disproportionately likely to be matched against decks with similar colours/archetypes. I think it's possible this effect is even more pronounced for your first match, but I'm less certain. (It may also be true for other draft formats.)
I speculate that this is a bug arising from a matchmaking algorithm which is intended to make players of similar strengths or decks with similar win records be preferentially matched against each other.
(To see this effect in action, e.g. draft a two-colour deck CD, and pay record the colour pairs of two-colour decks you…
7 votes -
desactivating animations
Hello
I am writing because I am really upset after all the money I spent in the game I still loose too much just because my computer is too slow or because of disconnect problems. WHY THE **** don't you make it possible to desactivate much more 3D animations that are completly unusefull and often bad for concentration ???? I already did all I can to boost my computer it's at max and don't have the money to change for sure. So please do somethin because I am loosing all the pleasure I should be havin in the game !!…6 votes -
Duelist's Heritage
1:
-Had both "Duelist's Heritage" and "Heliod, Sun-Crowned" on the board with "Sentinel's Eyes" equipped (+1/1 and Vigilance).
-As Heliod attacked, I had DH give him Double Strike.
-Opponent [Eternal Archimage#18080] was using an elf deck and blocked with "Allosaurus Shepherd."
-First strike damage killed AS.
-But HSC did not deal regular damage to opponent.
-On the next attack, I repeated the DH granting double strike to HSC.
-Opponent blocked with a basic elf.
-Same thing: FS damage but not regular damage.
-It seems DH was only granting first strike.-Opponent had on board, "Marwyn, the Nurturer," "Steel Leaf Champion,"…
1 vote -
[Error - Cant' update data please check connection] - only issue with a specific wifi
I can't play Arena in a certain house because the wifi connection seems to just not work with Arena? Everything else on my laptop (Zenbook) runs perfectly fine until I try to load Arena. Browsers, etc... all work perfectly fine. But when I load Arena it forces an update and then fails saying it can't update the data. Reinstalls do nothing. Very frustrating.
3 votes -
Genesis Ultimatum on Max permanents 4/5 not all put in to play
Genesis Ultimatum at max permanent summon from 4/5 is buggy.
When I play genesis Ultimatum and select 1,2,3,4 out of 5 it works as intended every single time.
what happens is , cast Genesis ultimatum, draw 5 - select 1,2,3,4 out of 5 permanents then need to click submit button. no bugs.
But, cast Genesis Ultimatum , draw 5 (4 or 5 permanents) and all you want to put in play. sometimes - 1 permanent is left behind.
Submit button also disappears ONCE you click all permanents. -1 vote -
1 vote
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Play blade (menu) format
Why is this only one column that you have to scroll down on when the entire screen is available to have multiple columns? Also, this should be organized by format (not 'Find Match' and 'Events' which is nonintuitive). Isn't that the first choice most users make (limited, standard, or historic). There should also be distinctly separate categories within each format for ranked or casual/unranked. Maybe add a fourth category for "other" like Brawl and [fingers crossed] Gladiator. I'd prefer a larger menu with more options but if you must keep it one column for some reason, consider the attached list…
1 vote -
Product Suggestion
While in a standard ranked match on Windows10 I played Shatter the Sky to destroy all creatures. My opponent's board had two Skyclave Apparitions, and two 4/4 White Flying Angel tokens. My board had a single Skyclave Apparition. The Shatter the Sky only killed m y Skyclave Apparition and my opponents two Angel tokens. My opponent did not play cards onto the stack and had no indestructible mechanisms in play. Sorry I didn't get an image of the board.
1 vote -
Settings menu text not showing up
I'm on Mac, and when I click the gear >> Options (for the Graphics options or exiting the game) the text isn't showing up in the buttons.
8 votes -
Payment
I would like to know some information about the forms of payment within the game, as many countries do not have the same economic reality as the USA. In Brazil there is an absurd discrepancy, since the dollar here is very expensive. Anyway ... Will there be new forms of payment within the game soon?
5 votes -
Playtestable Wildcards
There should be a system which allows players to playtest decks in Play with wildcards they do not own. You should implement something like a system where players are awarded special "tokens" for wins in premium drafts, or weekly events, and redeeming these tokens allows a player to play something like 3 games in Play where they can play up to 4 or 8 cards which they do not own in their deck. With the current wildcard system, if a player is trying to build an original deck, they have no way of knowing how well a deck might work…
2 votes -
Let me Ctrl+z my two sided land cards
Please let me ctrl+z my crypt of agadeem when I accidentally click the land side instead of the sorcery side. When you click the land side it then asks you if you will pay 3 life or enter tapped, why can I not ctrl+z at this point? Please.
2 votes -
missing cards in deck
I'm playing with Keep the Peace deck. I was going to rebuild it and noticed that it shows I have tactical advantage in the deck. When I add the rest of the tactical advantage cards, it only shows 3 in the deck. I have 4 total. When I complete the deck, it shows I have 59/60 cards. I've uninstalled and reinstalled the game with no luck.
8 votes -
New interface window for discarding from a hand of over 20 cards
I just lost a game because I drew about 200 cards and then had to discard 91, but there is no way you can do that in a time limit. In real life it would be just a matter of picking 7 cards to stay and discard the rest. Why not have a window in the discard phase, where the cards are clearly visible and sorted by cost for example, then you pick the cards you keep and the rest are, after verifying the selection, discarded?
2 votes -
Merfolk wind robber sacrifice cause shatter skull smashing to fizzel
Opponent had a "merfolk windrobber" and "Thieves Guild enforcer" on the battlefield, I had more than 8 cards in the graveyards.
I casted a "Shatherskull smashing" with x=3, with this spell on the stack, my opponent sacrifice the windrober . my spell resolved, bud didn't allowed to target and as result the spell went to my graveyard without choosing and damaging any target.4 votes -
enable proxy option
MTGA sometimes has connection problems in my area, and I appreciate it if you could add a 'use proxy' option in the game, where I can input my proxy server name and so on.
1 vote -
Option to disable ropes with Direct Challenge
For friendly matches and tournament play there should be an option to disable the turn timer (rope), allowing to simply use the max game time, without stressing players with rushed decisions in difficult situations for no reason. This could also avoid reconnection issues that often result in a game loss in a tournament.
2 votes -
Craft owned cards no longer available
I was gives alternative art Planeswalkers as a reward for partecipating in the Beta for MTGA, all in 1x, but the the time I could not afford to craft additional copies of said card, and after some time they became no longer craftable.
Now I am in a situation where I play UW Control in Historic with 3 Teferi HOD with an are and 1 with the alternative one...Would it be possible to simply allow users to craft additional copies of OWNED cards that they posses in less than 4 copies?
1 vote -
Arena needs a commander block list for Brawl
The single biggest problem with brawl on arena is the tendency to play against a relatively small pool of commanders, with certain commanders in particular tending to show up again and again and again. There's apparently some sort of opaque matchmaking system designed to create "fair" commander match-ups (so high-tier commanders tend to get paired against other high-tier commanders, etc.), but this actually just makes the variety problem worse.
Sure, maybe I don't get paired up against Kinnan much if I'm running a janky commander, but I'll still end up fighting whatever the most popular low or mid-tier commander is…
3 votes -
Mute Pets Only and Specifically
In Gameplay options, "Disable Emotes" disables emojis from my opponents AND pets.
I have disabled this option because I find the pets very unpleasant. Often times, I would like to interact with my opponent, but I cannot because I have disabled emotes.
It would be an improvement to add a separate feature to disable pets specifically, rather than having to go in options each time to check/uncheck "Disable Emotes".
8 votes
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