MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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28838 results found
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Server Disconnect
Whenever I try to log in it says I'm disconnected from the server, and when I try to reconnect it won't let me. Do I need to update the game or something?
17 votes -
Runed Halo Shrine
Runed Halo not preventing damage from Shrine of Stone Fangs
11 votes -
Shatter the sky destroys counters even with ozolith on the field.
I had a creature with 6 counters on it while having the ozolith on the field. my opponent then played shatter the sky which destroyed all creatures. None of the counters I had on my creature were added to the ozolith.
3 votes -
Opponent played banned card standard
Opponent played Teferi, Time Raveler in standard on 8/21/2020.
6 votes -
Shrines
The shrines game dynamic is more broken than Oko or Field of the Dead. Hope to see it disappear with the rest of the cards tossed out at the end of Renewal season...
6 votes -
Dragging a card to the sideboard during drafting could leave the card stuck to the cursor
See attached screenshot for an example. You could have multiple cards stuck to the cursor at any time. They will follow the cursor along and could obscure the drafting screen.
This doesn't happen 100% of the time, but happens often enough (maybe 50%) that I have to avoid doing this for the fear of ruining the draft.
7 votes -
Leaves the battlefield not triggering on return to hand
Just played a game where the opponent bounced Banishing Light to hand with Shepard of the Flock and Teferis Time Twist, but was not returning the exiled cards to the battlefield and was permanently exiling them. I assume any return to hand & leaves the battlefield would result in this behavior as there are some other bugs listed with glass casket.
2 votes -
Pillar of flame did not exile creature
Cast Pillar of flame on a creature that died, but it was not exiled as it died.
30 votes -
No Mythic Rare wildcard reward
I just opened a pack which gave a mythic rare wildcard and at the same time I also unlocked the mythic rare pack reward, but I only received one mythic wildcard.
30 votes -
CANT GET FRIEND REQUESTS OR DIRECT CHALLENGES
IM TRYING TO CONNECT WITH A FRIEND
ANGELATHEBENEVOLENT#33820
WE DO NOT GET FRIEND REQUESTS AND CANNOT GET DIRECT CHALLENGE TO CONNECT
PLEASE RESPOND
75 votes -
El juego se quedo en ese instante y no hace nada más
Estaba ganado y el juego quedo congelado no me quiero salir porque me van a dar el juego como perdido, por favor ayudar
6 votes -
My timeout ropes used up by my opponent's actions
My opponent was running a Mill deck and I had Gaia's Blessings in my deck, so they kept stacking mill triggers and mill triggers. I click "resolve all", but while all the triggers are going, it's MY rope that's burning even though I clicked "resolve all" and it's THEIR triggers taking up all the time.
17 votes -
Attack All does not give the option to exert I Amonkhet games
with a number of attackers on the field the game was over if I am allowed to exert my attacker that gives +1/+1 to all my attacking creatures--it skipped any option to exert my attacker and I eventually lost the game.
9 votes -
Death touch broken
A creature with death touch activating an ability that allows it to do non combat nuke damage should not be triggering death touch. Coding for death touch is broken and allowed players to use cards that give death touch creatures a non combat nuke and kill creature at will giving them un earned wins. This needs to be addressed and fixed.
14 votes -
Khenra Scrapper Exert option did not come up.
During an attack I only had one attacker Khenra Scrapper, opponent was at 3 life and one creature. Scrapper has menace and exert and I intended to attack and exert for the win. However I attacked and it did not give me the option to exert. I attacked for 2 and lost the game.
5 votes -
Khenra Scrapper Exert option did not come up.
During an attack I only had one attacker Khenra Scrapper, opponent was at 3 life and one creature. Scrapper has menace and exert and I intended to attack and exert for the win. However I attacked and it did not give me the option to exert. I attacked for 2 and lost the game.
5 votes -
Approach of the Second Sun wins the game on first cast
My opponent won the game by casting Approach of the Second Sun but they had only cast it once. He owned a second copy in exile so I'm assuming that's what was misinterpreted as the first cast.
This is what specifically happened. Opponent had a copy of Approach on hand at the beginning of the game. I made them discard it by casting Thought Erasure. They later on cast Uro by escaping him from the graveyard. One of the cards exiled by Uro was the first copy of Approach. They later on drew another copy of Approach, cast it and…
16 votes -
Bug : Ugin, the Ineffable BUG
I was playing a User that used Ugin, the ineffable to -3 Destroy target permanent that's one or more colors. He targeted my Thassa, deep dwelling which is indestructible and it destroyed and was put into my grave yard. When in reality it should've targeted not destroyed and the spell fizzle.
2 votes -
Quest for new deck did not award deck
Today I did the color quest to get the deck with the shark on it. (25 White or Green spells) Once Finishing this quest, I did not retrieve the deck and the quest is now on a cool down.
I was really looking forward to this pre-con also.1) Have daily quest (play 25 W/G spells) to unlock new preconstructed deck (UB)
2) Play in Standard 2021 Play queue
3) Complete quest during Standard 2021 Play match
4) See reward for completing quest, Shark deck
5) Click "claim prize
6) New Deck not in decks
Can I get my deck?33 votes -
Exert Mechanic Bugged
I just played my first game of Amonkhet Remastered and I had 3 creatures with Exert on the battlefield. I went to Combat and clicked the Attack All button because that's what I intended to do. I was not given a prompt asking if I wanted to exert any of the creatures. Please fix this bug so players don't have to click on individual creatures for every instance of Exert; it's very unintuitive.
52 votes
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