MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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15727 results found
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Your matchmaking is ********.
Matchmaking and shuffler in draft is trash. Mirror matches happen FAR TO FREQUENTLY for it to be random! Also, there is rampant hacking and draw fixing in draft, people are drawing perfect answers at a rate that is, again, far too consistent to be random.
2 votes -
Drangonhawk with stun counter, drop new dragonhawk and the stun counter transferred to the new dragon hawk
Drangonhawk with stun counter, cactusfolk sureshot and stingerback on the board. Another dragonhawk in hand. Drop the new dragonhawk to replace the one with a counter on it. Choose the old dragonhawk to get rid of (I know because the old one had a perpetual mana reduction (alchemy). The old dragonhawk goes into the graveyard and the new one drops on the board, takes the stun counter from the old dragonhawk and exiles 3 cards.
1 vote -
Sudden draw right before winning the game
Game said "draw" right before I was going to win. It was a standard match, it was my turn and I had declared the attackers, for the win. Suddenly, right before damage was dealt, the game showed "DRAW" on the screen.
1 vote -
Matchmaking massive problem
Matchmaking needs to be addressed. I am getting put against literal counterplay decks everytime I sleeve up something new or even play decks I have had built for a long time. Sleeved up an Aristocrats style sac/token deck. I have gotten nothing but soul sister mono white variants or mono white angels. Straight up counter. Out of 20 or so games maybe 3 where a different deck. This algorythm needs to go. I switch to elves and instantly get goblins match up...fix it wotc
2 votes -
3 votes
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unable to buy Mythic wildcards from the featured section
When I click the 4 mythic wildcards for $19.99. It goes to the confirm screen where i click the $19.99 button and then it just goes back to the featured page. I have purchased these once before and steam normally opens.
1 vote -
MTGA Mobile opponent conceded but game counted as a draw
I was playing on mobile MTGA and my opponent conceded but it counted the game as a draw. This happens around 16:25 pst
1 vote -
Terrors of the tracks bug
Hi, the Terrors of the track are bugged because if you try to cast a clone creature on them like mirror image, if you cast it after the double team's trigger, the clone enters with the perpetual effect (so it loses already double team), while other similar clone cards work differently, such as "glasspool mimic"; this one for example enters without the perpetual effect BUT only if you cast it for the first time one the same target, which doesn't make any sense. Technically when a creature enters as a nontoken copy it should ALWAYS consider the original card or…
1 vote -
Bad
Why did I time out and lose the match when it was my opponent who gained 300 life in one turn and caused the game to freak out.
2 votes -
Accomplished Alchemist going off-screen
The "Accomplished Alchemist" title goes off-screen in the battle intro sequence
1 vote -
Brisela bug that prevents X spells from being cast
Brisela does not let you cast X spells that have CMC less than 3 from your hand even though the CMC shouldn't be decided till it's on the stack
1 vote -
Brightfield glider ability triggers even though saddle cost isn't met
My opponent had a brightfield glider and an interface ace on the battlefield.
They saddled interface ace with brightfield glider's "saddle 3" ability. Interface ace is a 0/4.
When brightfield glider attacked, it's ability text still activated, giving it +1/+2 for being saddled.
Maybe I'm not understanding the mechanic properly, but why is brightfield glider being treated as saddled when the saddle cost of 3 wasn't met by interface ace's 0 power?
Lost the last round of my draft cause of this :/
1 vote -
overscreen error
my mouse was offscreen and the game was loading up slow, when i clicked back onto the mtg app the game loaded into the store section and had a "Careful... if you close this window it will refresh and you might lose your place. Are you sure you want to close it?" and it gives a Yep! or Leave option along with a don't ask again option under those.
I closed the window and the screen was clear until i clicked on the "Deck" tab and it popped back up again. Since then I haven't been able to interact with…2 votes -
Constant server crash
Trying to enjoy an actually good Midweek Magic format (for a change) and the server constantly crashes. I'm updated, connected, and everything else on my end so, as usual, this is a YOU issue. Hasbro/WotC definitely makes enough of this IP to put the money into having good servers. DO IT! I'm already boycotting Companion because of how bad it is. Do y'all really want to lose Arena players because they only MIGHT be able to play a complete game when they log in? THIS is why I spend as little as possible on Arena because I can't trust the…
1 vote -
Too many players just quir matches instead of CONCEEDING matches. Then I have to wait for them to time out multiole times.
Anyone who loses by timing out multiple times (instesd of conceeding) needs to get a warning message. Just walking away instead of conceedung is disrespectful and selfish. It happens FAR too often.
2 votes -
Rage Quit Draws
Rage Quit Draws have happened a couple times in the past month. Even though the damage resolved and I won the match the other player did something to quit and force a draw. Probably meddled with their connection to the server.
2 votes -
Bug involving Conviction and Inventor's Goggles
I cast a Conviction on a creature equipped with Inventors Goggles in Kaladesh remastered draft. when i tried to bounce the conviction my game bugged and i was unable to recast the conviction. it was displayed on the battlefield even though it was in my hand. This persisted for several turns until i restarted the game, causing me to lose.
2 votes -
Shrewd Negotiation working incorrectly
I just cast Shred Negotiation in the Kaladesh Remastered Premier Draft. I wanted to get an equipment of my opponent and give him one of my Servo Tokens. Instead he just got two tokens and I got nothing. Can you clarify what went wrong?
3 votes -
Bug Report: Infinite Triggers
Reproduction steps:
1) Have "Ashaya, Soul of the Wild" on your battlefield.
2) Cast "Mythweaver Poq"Platform: PC
Results: Successfully casting Mythweaver Poq results in infinite conjuring of subsequent Mythweaver Poqs even if the legendary rule resolves and destroys the newer copy of Poq.
Note: This does NOT trigger if the order is swapped and Poq is cast prior to Ashaya.3 votes -
App crashes on launch (Android)
After the March 18 25 update, the app crashes after it finishes loading but before I get to the main screen. It reaches the point where it says "Waiting for Server" and then crashes back to my phone's home screen
3 votes
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