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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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23483 results found

  1. 無限ループのコンボは禁止にすべき

    単純な話です。
    極上の血コンボを始めとした無限ループが発生するのは単なるゲームの欠陥です。
    これは著しくゲーム性を損ない、対戦をつまらないものにしてしまう要素です。
    無限ループに陥る条件が成立してもループはしないようループ回数には上限を定めるべきだと思います。

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  2. store

    Today i was going to buy 4 rare cards and i noticed its 11.49 euro instead of 10.99 so i didnt buy it,you lose a costumer with your greed.bye.

    1 vote

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    1 comment  ·  Store  ·  Admin →
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  3. Auto Pay does not use Galazeth Prizmari's ability to pay X costs.

    Issue: When casting spells with X in the mana cost, Auto Pay will ignore non-treasure artifacts, and will sacrifice treasures rather than tap them, to pay the additional mana cost for X.

    Context: Galazeth Prizmari's passive ability allows his controller to tap artifacts for one mana of any color. If some of the artifacts in question are treasures, this is usually the better choice, rather than sacrificing treasures for the same one mana of any color.

    Steps To Reproduce: Start a match using the Galazeth Prizmari deck, featured in the Perfectly Normal Event.

    Spend turns 1-3 amassing artifacts on-board and…

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  4. Jace, Wielder of Mysteries featured in Phantom Sealed MKM?!?!?!

    During a game of Midweek Event "Phantom Sealed" of Murders at Karlov Manor, my opponent had in the deck a copy of Jace, Wielder of Mysteries of War of the Sparks. How is that possible? It's not a special guest of the set, and the event is ONLY for MKM cards. Explain this please.

    1 vote

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    1 comment  ·  Events  ·  Admin →
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  5. Life Gain from the opponents times ME out

    Lifegain & triggers from the opponent times ME out. Forgot to take pictures or log it, but it was in a match between GOLsD(me) vs HookerHunch(opponent). Match was around 9:50PM Pacific time

    2 votes

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  6. Crash on match load

    Crashes when loading match. Usually drops before you even see the opponent. Does not seem to occur on PC, but can be as often as 3/5 games on iOS
    Screen shot shows the rare time the players load before crashing. Time zone is AEDT, photo metadata is accurate

    2 votes

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  7. Siege Dragon

    When playing Siege Dragon:

    When Siege Dragon enters the battlefield, destroy all Walls your opponents control.
    Whenever Siege Dragon attacks, if the defending player controls no Walls, it deals 2 damage to each creature without flying that player controls.

    Except when my opponent played this card I did not have any walls and it did not do the 2 damage to my 3 non-flying creatures. Not sure why and I was not able to get a screenshot of it.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  8. BUG! Heliod infinite loop results in the wrong player's timer running out

    My opponent pulled the Heliod, Scurry Oak, Prosperous Innkeeper combo, and they just kept going on and on, until their timers all ran out. But instead of the game forcing them to forfeit, MY timer started to go, even though I had everything tapped and absolutely no response, and I was not in full control. Knowing about this glitch, the opponent Dbjor forced my timer to run out, cheating to win the game. There is no reason my timer should run while my opponent is the one taking all the actions.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  9. Block-unblock unlimited timer

    My opponent rapidly blocked and u blocked my lethal creatures for a few minutes

    This seems to have broken his timer, then seems to have broken his timer. He then did nothing and I had to wait about 15 minutes until finally he conceded.

    2 votes

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  10. Flame of anor doesnt register phyrexian obliterator sacrifice permanents

    Flame of Anor was used to fry my phyrexian obliterator for 5 damage but did not have to sacrifice permanents at all. Historic traditional event

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  11. Plargg and Nassari - Not Respecting its own Mechanics

    When it activates its ability it will appropriately mill cards, allow an opponent to take one out, but then only allows you to cast 1 of the remaining spells. The text of the card clearly states you can play up to two spells for no mana cost, and the in game message even says it too but the screen goes away after only picking 1

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  12. Game crashes repeatedly after Diabolic Intent is used on Mephidross *****

    IOS

    If you use Diabolic Intent to sacrifice Mephidross *****, the game crashes when you go to search your library. It’ll keep crashing if you try to reopen the app (It’ll get through the loading screen tips and then hit the VS screen, after which it’ll crash) until enough time has passed for the timer to run out and your turn to pass. Then it’ll let you reopen the app fine, presumably because it doesn’t have to search the library anymore.

    This issue happened during an Alchemy Ranked match using a 147 card deck. I don’t normally have a problem…

    2 votes

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  13. Land/Mana Balance

    I have played the game at recommended mana count of 24. When I sub out 2 lands, I have not won a single match because the game just won't let you draw land. This really makes the game become boring because right from the start you know you are screwed and won't even enjoy the match. I can even tell when my opponent is screwed just because of this and I really feel like the match is a waste.

    My suggestion is simple algorithm:
    1. Divide opening hand of 7 into one of two random groups of 3 and 4…

    2 votes

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  14. Product Suggestion

    Instead of preset or random rare/mythic cards given as rewards for mastery level achievements, allow players to decide what cards they want or need to complete their decks by adding those rewards as wild cards in their vaults. I am certain this will please EVERYONE!

    1 vote

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  15. Bug static discharge intensity

    Intensity of Static Discharge is not increasing correctly. Has happened a few times already, costing me games. Couldn't kill a sheoldred, couldn't finish off an opponent at 1 life. Look at my graveyard, it should all have the same intensity. There are no cards in the deck that conjure copies. Please fix.

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  16. Gameplay Bug

    Kylox's Voltstrider doesnt seem to work sometimes. I exiled a 'bite down on crime to crew the vehicle, which worked, but when I attacked with the voltstrider, I didnt have the option to cast the spell, the only prompt was "resolve" whihc did nothing. I had enough mana to cast the spell but wasnt given the option. This cost me to lose the draft and made me lose a large portion of the 1500 gem entry fee. Could i please have my gems back?

    2 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  17. Opponent's Dig Through Time Timed Me Out

    Opponent's Dig Through Time timed me out and opponent won the match. I didn't have any possible game actions. I've spent thousands in this game over the years. I'm never playing MTG or spending money on this game or it's associated products again.

    6 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  18. Evolving

    Evolving wilds crashes game

    1 vote

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  19. AI doesn't take disguise costs into account.

    When a creature is disguised, and it requires certain mana, and even if you have zero cards in hand, it doesn't take required costs of disguise into account. So say you need two white mana, and you have 3 black and 2 white mana, it will usually use 2 black and one white, so you can't use disguise. This has lost me several matches and should be treated as a changed cost, where you usually decide on the mana afterwards.

    2 votes

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  20. Cacophony Scamp Bugs with Lightning Strike

    When Lightning Strike hits Cacophony Scamp, scamp gets exiled instead of graveyard and its damage trigger when killed does not trigger.

    1 vote

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