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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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25605 results found

  1. MTGAで遊べない

    新規アカウントを作成してMTGAを遊ぼうとすると、必ずサーバーが切断されてチュートリアルへ進めない。ゲームが出来ない。(Android)

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  2. Urbaza

    When opening a Mythic pack from MoM - received an Urbaza special art (Mythic 3RR - 4/4: Creatures you control have haste. Creatures your opponent control enter the battlefield tapped).

    The card disappeared after and does not show up when searching either.

    1 vote

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  3. Completed the Midweek Magic event and did not receive my 3rd win card :Kroxa and Kunoros into my collection.

    I completed the Midweek Magic event, and only the first 2 win cards entered my collection.
    The 3rd win :Kroxa and Kunoros did not enter my collection.
    (I already had 2, and did not get a 3rd copy).

    1 vote

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    1 comment  ·  Events  ·  Admin →
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  4. Blank Text Box on Awakened Skyclave

    When Invasion of Zendikar transforms into Awakened Skyclave, the text box is blank when you try to hover over it. See attached screenshot.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  5. casting a white creature with no white mana

    Casting Serra eminssary with 0 white man nice job guys

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  6. In sealed on iOS I was 5/2 and won my game but instead of progressing forward to game 6 I was cashed out

    I could not capture images the victory was displayed and it then only gave me the option to claim my rewards

    1 vote

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  7. The opponent used cutdown to kill a reckless storm seeker with a +1/+1 counter on it. The counters were there for a turn already

    I was playing the Android version of MTG ARENA. I had a reckless storm seeker with a +1/+1 counter on it (making it a 3/4 creature). However the opponent killed it with cutdown, with should not be possible because cutdown kills only creatures with total strengh and toughness 5. The counter was already there for a turn.

    1 vote

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  8. Carte disparaît

    Cela fait plusieurs fois que lorsque j'ouvre un booster la carte caché disparaît et n'apparaît pas dans mes nouvelles cartes.
    La je viens d'avoir dans mon booster invasion de zendikar , la dernière fois c'était rigo mentor des rues.
    Je pensais que la carte allait revenir mais non . Merci de corriger ce gros bug rapidement, et de voir pour redonner les cartes disparues ou avoir une compensation.

    1 vote

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  9. Very laggy from today

    From today (I think there was an update before this happen), MTGA Client does not work.
    I mean, I can login and browse some page like store, but when I go to Midweek magic, phantom sealds, and open pack, client becomes super laggy almost can not do anything.
    I attached screenshot of the moment laggy starts.

    I have been playing normally until yesterday. Can you guess what is happening?

    MTGA Ver 2023.25.10.4549.1000649

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  10. Interacion of nahiri's warcraft with phyrexian obliterator

    I did 5 damage to obliterator with Nahiri's warcraft and after that, it asked me to sacrifice 7 permanents instead of 5 please check the issue

    1 vote

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  11. Unable to play cards from hand

    Since the start of the draft format for MOM I keep having an issue where I am unable to play cards from my hand. I have open mana. There are no cards on the table or in graveyards to stop it. It just won’t light up and it won’t let me play the card. I just got knocked out of a draft where I had a Vanquish the Weak in hand for several turns in a row without being able to play it. The other cards in my hand light up, and can be played. But the one I need…

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  12. text for "Polukranos Reborn" is not visible

    Since the release of the March of the Machine in MTGArena, there have been many unresolved issues in the Japanese environment.

    Most of the text for "Polukranos Reborn" is not visible, and some cards in "Multiverse Legends" have names and creature types that are not visible.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  13. Cards without text and artwork

    When i start a match(i tried alchemy, starter deck duel and bot match) the cards are without text and art, with color and the game is super laggy.
    The cards are in various colors and themes(sand, rain) but without any mtg information on them

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  14. Slimefoot, the Stowaway ability not triggering when a saproling dies

    iOS historic game,
    I had saprolings in place to block, and brought out Slimefoot the Stowaway on the battlefield. When my saprolings died, there was no effect on either player.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  15. Critical - Game unplayable "JsonReaderException: Unterminated string.".Client halts after leaving main screen (Play Blade, Decks tab, Store)

    Games enters infinite loop of trying to parse some kind of unterminated string rendering game unplayable beyond main screen (Play Blade, Store, Deck Tab)

    3 votes

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  16. 2 votes

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    2 comments  ·  Events  ·  Admin →
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  17. 芽吹く生命の行進がプレイできない

    スマホ版で、芽吹く生命の行進をプレイしようとしたが、出来なかった。追加コストで手札を選ぶがゼロでプレイしたいのに、ゼロにするとキャンセルされる。

    2 votes

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  18. Trying to block but game seeming froze

    When selecting my 2nd blocker the game did not give me options to block or cancel my block. Conceding didn't work and when my opponent(someone in the same room) conceded it did not end the match on my side.
    iPadOS 16.3.1, iPad Air 4th generation.

    1 vote

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  19. Lands Freeze after playing a land (not related to internet connection)

    The issue was triggered when I played a land. (Godless Shrine paying 2 life, if that matters). My lands are all untapped (I have 5 on the board), but I cannot use them and cannot play any cards. My lands are the only thing on the screen that is unresponsive.

    My internet connection is fine. The general interface is fine. My mouse is working, I can interact with the cards in my deck. The pets are working, and I can interact with them. I can use my emotes. The only thing that won't work is my land (and consequently, I…

    3 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  20. Invasion of Kaldheim Issue

    When i tried to flip the battle invasion of kaldheim, no matter what i clicked, it didn't flipped and just went to exile. This had happend once before last week, but i thought that i've missed the click or was playing to fast and didnt understanded the UI right away. But it happend again, right now, in my last draft game. This time, tho, i really tried every way i could to select the card to be cast, but it just remained unselected. That play resulted me to lose the game.

    2 votes

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    2 comments  ·  Gameplay  ·  Admin →
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