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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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24791 results found

  1. Sarulf, Realm Eater

    1. Sarulf gained 1/1 counters when one of my tokens died, even though tokens do not go the graveyard.
    2. Sarulf triggered removing counters, but the counters weren’t removed
    3. All my creatures, tokens, planewalkers died.
    1 vote

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  2. Matchmaking failed, won next game, counted as a loss

    I was playing a SIR event with 2 losses on Monday April 10th at about 10:00 PM EDT. I try to join a game. The join game screen hung for 2 minutes before the “cancel” button appeared. I cancelled. No match loss. Queue into another match. Got connected within 20 seconds. Won the game. When I get back to the event screen, it says I have 3 losses and my event is over.

    3 votes

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    1 comment  ·  Events  ·  Admin →
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  3. Coins not counting

    This is a bug. I'm on a Pixel 6. I just installed the update last week, and coins from ranked wins and achievements aren't counting. I had 1250 and won 1750 for winning a game and completing a daily achievement. However, I only had 2000 coins when it reloaded. This happens almost every game. Then I logged out and in, and I went from 300 to 1000. The bug is in the latest update, but I won't buy anything until it's fixed

    6 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  4. 2 votes

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  5. Raphael didn´t trigger 1/1

    watch most recent cube draft game. 3/2 life linker was killed by removal and went into graveyard with raphel in play, didn't trigger to make a 1/1 eot

    2 votes

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    0 comments  ·  Events  ·  Admin →
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  6. Blitz Not Working.

    Blitz didn't work on creatures with blitz no other cards played that could prevent it

    I had Cards with Blitz and the option didn't come up to cast them. I used the card " Riveteers Provocateur"

    0 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  7. Baba lysaga

    In the bo1 cube draft event, I blocked one of my opponent's attacking creatures with baba lysaga, night witch, and wanted to activate it to sacrifice it, my dollhouse of horrors, and a land to gain 3 life and make my opponent lose 3 life. They were at 4 life and had Black Market Connections, and unless they could destroy their own black market connections before the next turn, I had the win, but I lost the game because I couldn't tap baba lysaga.

    One of the previous games had the same problem. I wanted to tap baba lysaga at…

    0 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  8. shigeki

    The guy just played on my turn normally in combat the card, Could you check this card what's wrong? I lost due to exploit.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  9. Casting Vivien Arkbow Ranger crashed current turn and also caused a visual glitch

    I was playing Explorer metagame challenge when i casted Vivien Arkbow ranger and somehow it wasnt casted, it keeped on screen like it was on stack but the only thing i could do is pass the turn, the mana and the "card" were missing until next turn, where the card actually "came back" at my hand. However the image of the card keeped on the screen where it usually would be the stack (a visual glitch i would say), as i'll show in the screenshot. I had to restart MTGArena to solve this glitch

    The outcome of the game was…

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  10. Metamorphic Alteration/Archfiend of the Dross Bug

    My opponent used Metamorphic Alteration to copy his Archfiend of the Dross, but on my creature. It copied his Archfiend of the Dross, but without the four oil counters on it, so I immediately lost the game.

    It seems like the oil counters should either be copied, or the copied Archfiend of the Dross should "enter the battlefield with four oil counters on it. Otherwise, this ability breaks games.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  11. 1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  12. Crashing on entering match

    I just experienced a bug, which caused the game to crash and quit, right upon entering a limited match.
    I am on a Mac, running MacOS Catalina. It was a Phyrexia Premier Draft.

    It seemed like the game had matched me with an opponent, and right as the match was about to load, the game crashed and quit.
    This happened twice in a row, IE I reopened the game and it immediately went to a matchmaking/loading screen, and then just as the match was about to start it crashed and exited again.
    I did not reopen the game again, and…

    6 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  13. Reward cards not staying in the collection

    It appears that sometimes, card rewarded when wining games do not stay in my collection. first time, it happened with Black Market Tycoon from New Capenna, and now, it appears that the last card I can't find no more in my collection is All will be one from the set with the same name.
    Am I the only one for whom this kind of things happens? I am now keeping track of what rares and mythics I win to avoid becoming crazy thinking I won cards that do not stay in my collection.

    1 vote

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  14. Bushwhack fights a creature with Deathtouch and Deathtouch did not trigger

    More problems with Deathtouch it seems. A fight happened with Bushwhack targeting their 5/5 planeswalker She-wolf during 'night' and my Sheoldred, The Apocalypse 4/5 deathtouch. Somehow the planeswalker survived a 4 point Deathtouch hit? lost me the game... =(

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  15. Tokens failed to be produced

    Hey, so I was running a token spam deck using Rhys the Redeemed and Anointed Procession on the field. Standard stuff, throwing lots of creatures at the enemy to drown them in damage. The issue at hand is that in the last two turns of the match, my tokens just were not produced. Thankfully this did not have lasting impact on the progression of the match, due to an already commanding board presence, but it was worrying considering this is a deck built around producing as many tokens as humanly possible. This is an isolated incident, thankfully, but still a…

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  16. ONE Manga Planeswalker styles

    A patch eight days ago (ish) they were fixed to NOT have the borders to match paper; and then today I realized that the borders are back? Can't tell if they are supposed to have the borders or not, but in paper they do NOT have borders so I assume this is a bug?

    Reddit thread with proof it was changed at some point https://www.reddit.com/r/MagicArena/comments/129tfsb/planeswalker_manga_style_is_fixed_now_looks_like/

    3 votes

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  17. BUG - Too many planeswalkers makes them dissapear

    Was playing a Historic Brawl game with the Inquiry Dominus as commander. Jace, cunning cast away was going ape. After casting Jace, weilder of mysteries, and ulting one of my Cunning castaways for the 4th time, as i was activating loyalty abilities of each new walker, they began to shunt into a new panel. But after a while more and more panels were created. After the 3rd panel, planeswalkers outside of the first panel were not visible or interactable.

    I was playing on PC.

    Interestingly, having 20+ walkers in play at once is too RAM-intensive. Game continued to crash, and…

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  18. farewell

    I cast Farewell in a draft tournament, choosing to exile all enchantments. Instead, it exiled all MY creatures, and did nothing to my opponent's cards. They had nothing preventing their cards being affected, never mind exiling my creatures. This resulted in an event defeat and ended my event run, cheating me out of further rewards. I was dominating this match until the bug, and exiling the enchantments would have won me the match.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  19. 1 vote

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  20. I write that I will block that week, but the blocked code does not work for several days now

    I write that I will block that week, but the blocked code does not work for several days now

    1 vote

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