MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

--------------

If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.


  1. Country flag 's sleeves

    Please add the Canada flag in the sleeves list of all the counries. I see many but not my own country :(

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Product Suggestion  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Argentina Flag Sleeves

    Please we need Argentina flag sleeves, but instead of argentina flag repleace it with Diego Maradona logo instead.
    Greetings

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Product Suggestion  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Rank not increasing

    I just noticed that my rank is not increasing. I do not play Ranked, just casual play. But I played a lot of games through December and the new month ranking came out and I did not get any rewards because I was still Bronze 4. So I played a few more games and did not increase at all.

    11 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Arboreal Grazer ETB Did Not Allow Agadeem, the Undercrypt to be played

    Playing Brawl Event. Opponent had Nissa, I had Gyruda. Opponent played Arboreal Grazer. I wanted to get another land out on my turn, so, on my turn, I used Vizier of Many Faces to copy the AG. Play immediately went to the opponent's turn without me being able to play the Agadeem, the Undercrypt that was in my hand.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Block & Sacrifice Bug

    I sacrificed a Grotag bug catcher with Kazul's fury after declaring it as a blocker against a kazundu stomper. After declaring blockers and moving the damage phase. After the sacrifice, I took full damage from the Stomper causing me a loss in a draft that I paid for.

    Please fix as this bug has cost me some amount of EV and therefore real world dollars....

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    3 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. The Accessibility of Historic

    Core thought: As a new player, Historic is really hard/expensive to get into, to the point is looks impossible, as you’re behind so many cards. This will get worse in the future, thus at some point something has to be done to improve the accessibility. Wotc is also losing potential customers who just give up on getting into Historic because of that. This thread contains a proposed solution, but that's just an idea, not the core topic.

    Since I joined Arena in September, I have only played Standard. Logical, as new players receive only standard-legal cards when they join. That…

    14 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Product Suggestion  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Ban exquisite blood

    Why hasen't this card been banned? This card in combination with a card that has 'whenever you gain life opponent loses that much life' creates an infinite loop that stops when your life total is zero. Infinite loops shouldn't be part of this game that is just lame.

    10 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    6 comments  ·  Product Suggestion  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Draw Bug

    I was rank 644 around 1:50PM and wanted to play a match to help solidify my rank. The queuing time was longer than normal and when I connected it said I got a draw. I checked my rank and went done 300 ranks. So close to the season end it seems obscenely unfair that my qualification is now in jeopardy because of a bug.

    28 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    5 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. 2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Boycott Hasbro

    Stop spending money on this manipulated and rigged game. The only way that they fix the matchmaking and shuffler shenanigans is if their bottom line becomes affected. Do not buy any product made by WotC or Hasbro, and make this idea known on all social media.

    At this point social shaming is the only possible avenue of getting the callous management company to listen to the player base who is apoplectic.

    12 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Product Suggestion  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. No token life gain

    With the new cap on tokens on arena I understand that the number of creatures can be unesacarly large number of tokens, however, the effects of having the tokens enter should still be preformed.
    For example, in my game my opponent had a runed halo against scute swarm making them unable to kill my opponent however I had other win cons that I could have drawn into. This was prevented because with the lack of tokens entering my impassoned orater failed to ever trigger leaving me at 20 life as opposed to 290 or so life.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Product Suggestion  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. nine lives

    nine lives infinite nor does it score the counters, instant victory for those who played,
    nor put the markers, it only prevents damage infinitely, I lost after giving more than 40 sources of damage and the opponent only milking the cards,
    completely ridiculous

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. eerie ultimatum in response to mill deck results in gre error and draw

    playing eerie ultimatum response to being milled resulted in gre error and a draw, which is wholly unacceptable.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. UX

    Clarity of state change and call-to-actions are way too subtle.

    For example, after a ranked match: 1) The click to continue text subtly fades in. The point at which I can click to continue is way too nebulous. Make it a button that pops in, not fades in. 2) The change in my rank is way too subtle. It, too, simply fades in, and you wouldn't notice it unless you were looking for it.

    These minor things issues actually go a long way, especially for new users. Improving your clarity of state changes and call-to-actions will raise your returning user…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Product Suggestion  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Unable to respond to declared blockers

    The game did not provide me an opportunity to respond to declaring blockers and therefore was completely blown out when the damage was immediately applied. Now i have lost and am out of the event. The cube draft already costs an obnoxious amount of gems for an event where you get no prizes and now I have lost out without even playing a meaningful game.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Remove Starter Cards from Collection

    Remove Starter Cards from Collection. After a set time all users should have starter cards removed. After playing for a short time I have plenty of cards. I can only see so many Hallowed Priest and Impassioned Orators. I have played Magic off and on since the 1990s. MTG Arena is great, but I will be forced to stop spending money and leave due to over use of starter cards.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Product Suggestion  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Missing translation german

    The Hornbash Mentor (Horntrutz-Mentor) is enchanted with a blue or white Card that prevents untapping for next round.
    I don't remeber which one it was.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Text Translation  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. product suggestion

    In the table in which we play a game, it would be nice to have something to adjust the numbers of leaves falling and moving around, from 0% (nothing) for players who don´t want to see any, to 100% (fully covered in leaves with many floating or flying) for players who want to get fully inmersed in the fair game as a fairy tail or something.
    Selecting the scenario or music could also be nice :)

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Product Suggestion  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. land flood, draft deck 16 land, multiple consecutive games

    Playing 16 land draft deck and end up with 10 land both games by turn 8. How is this even possible? Two games in a row???

    6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    5 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Product Suggestion  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

MTG Arena Bugs & Product Suggestions

Categories

Feedback and Knowledge Base