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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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24238 results found

  1. Add: Purchase and Code redemption historic feature.

    This would be insteresting, so you would know what has been bought in your account and would allow players to know what codes they reedemed, therefore they would know which ones they can still get.

    1 vote

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  2. Unable to Log in - “unexpected problem: error 2”

    On a 3rd gen iPad Pro 11” with latest iOS (15.4.1). Already tried uninstalling and reinstalling the app but no luck. Please advise!

    7 votes

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  3. Product Suggestion

    When playing my favorite deck, I am regularly running into an issue where if I have more than one smoldering egg ready to turn into an Ashmouth Dragon on the same turn, it does not. Only one will, and then the other egg(s) reset their counters. This happens when it is another smoldering egg, and when it is the ghastly mimicry making more eggs. In this captured log, it was the first time I've experienced the egg's counter resetting instead of transforming when it was the only egg that was supposed to transform that turn. Please fix this wotc :(…

    1 vote

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  4. 1 vote

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  5. Why do "mythic" packs give out rare cards SO OFTEN????????? Come on, there are a ton of complaints about this. Why hasn't it been addressed?

    Why do "mythic" packs give out rare cards SO OFTEN????????? Come on, there are a ton of complaints about this. Why hasn't it been addressed?

    1 vote

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  6. Bug draft premier new capenna

    el juego se quedo pegado sin permitirme seleccionar cartas en dos ocasiones, donde en una primera oportunidad fue necesario cerrarlo, espero el reemboloso de mis gemas

    1 vote

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  7. Add a faster timer to the game

    Some player take forever to play a land. Do something about it!

    3 votes

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  8. 2 votes

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    1 comment  ·  Events  ·  Admin →
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  9. Get rid of 12 Teferi’s in Historic

    Teferi #1 costs 3 mana. Teferi #2 costs 4 mana. Teferi #3 costs 5 mana. Memory deluge, march of otherworldly light, wandering emperor.
    This deck is trash. It forces games to go forever. Let me get some upvotes from people who play daily and only want this deck banner or played in ranked. UW control causes arena to be too slow. Nobody wants to play 30 and 40 minute games when we’re trying to knock out our dailies and weekly quests on unranked play. If you play this, you should be in ranked play. Possibly Bo3 so you can sideboard…

    1 vote

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  10. Draft card lost

    When I attended a draft event, the card I picked turned into another card. Then on the deck building screen the card was gone and I was forced to build a deck with fewer cards!

    6 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  11. Frozen draft

    Client froze during ranked draft. This has happened two drafts in a row now. Only missed 2 picks the 2nd time because I recognized what happened. I missed an entire pack before realizing.

    1 vote

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    0 comments  ·  Events  ·  Admin →
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  12. Streets of New Capenna Draft crashed though Internet connection was stable - asking for refund

    Streets of New Capenna Draft crashed (I started drafting at roughly around 8:00 am German Time) although my internet connection was perfectly stable. I was unable to proceed drafting in time and would like to ask for a refund of my draft entry.

    1 vote

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  13. Arena travou durante uma partida de draft e eu perdi o draft

    Durante uma partida de draft dia 2022-05-08 o arena travou, entrou a cordinha e nao conseguia seguir o jogo, resultou na minha derrota.
    Solicito reembolso do draft pois perdi a partida por contas do jogo

    2 votes

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  14. Broken auras.

    Please fix this… it’s been like this for like 6 months

    2 votes

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  15. Assigned Blocker Tracker/Counter

    Can you please add a feature for the blocking step that would add a numerical counter for how many of the opponents monsters are being blocked before confirming the block? It is very frustrating when the opponent has like 15 creatures on the field and you know you can win next turn but you missed blocking one of the creatures. Add something like "3 out of 4 creatures being blocked" or "19/19 opponent's creatures blocked"

    1 vote

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  16. Priority not retained from Mage's Attendant wizard token

    When my opponent cast Bouncer's Beatdown I was not given priority to sacrifice the mage token from Mage's Attendant. I was not auto-passing at the time

    4 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  17. Bug with An Offer You Cant Refuse

    I cast Prismari Command choosing to target my opponent for 2 damage and to create a treasure token with a Xorn, Pyre-Sledge Arsonist, and various other creatures that did not interact with the spells cast, and a Dragonspark Reactor on the battlefield. I maintained priority and countered my own Command with An Offer You Cant Refuse and as a result I got 3 tokens from the counter, and still did the 2 damage to my opponent from the command. Unfortunately I didnt check to see if I got the two treasures also but the damage was for sure done. I…

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  18. jump in win not counted

    I won a jump in game but did not get the 1 win reward. It did not count towards the daily win either.

    16 votes

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    3 comments  ·  Events  ·  Admin →
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  19. 2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  20. paladin class mtga bugged doesnt apply tax on mobile

    paladin class appears bugged on mobile
    doesn’t apply tax on mobile to other player during my turn.

    1 vote

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