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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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24330 results found

  1. code

    conseguí un código de sobre promocional en mi tienda local pero cuando fui a redimirlo me dice que el código ya fue utilizado, pero el código lo acabo de sacar del sobre.

    3 votes

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    1 comment  ·  Store  ·  Admin →
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  2. Magecraft on opponent’s creatures affecting mine

    I had a leonin lightscribe and a delver of secrets. My opponent had two quandrix apprentices. When my opponent cast spells, my delver’s has a power and toughness increased, as though my leonin lightscribe were triggering.

    1 vote

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  3. Card not added to deck in draft (41/42 cards)

    During a Quick Draft I picked a Halo Scarab as my final pick in pack 3 but no cards were added to my collection. It even made the sound for the card as I clicked on it. I also use Untapped and MTGAssist, in addition to having a Win7 OS.

    MTGA tracked that I picked Halo Scarab, but as can be seen on the left it is nowhere to be found.

    2022.15.10.4112.929304

    6 votes

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  4. daily quest timer reset but no new quest

    1. Third Daily Quests not resetting. Every day i don't get my 3rd daily quest. I'm unsure how i can recreate that.

    2. PC

    3. When the daily quest ticks over i'm only getting the daily win rewards quests as you can see in the below image. (the middle completed one is the weekly)

    4. It should give me a quest.

    5. Attached

    6. no work around found.

    4 votes

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  5. Card stuck in Limbo on screen for rest of game

    I played: Tenacious Underdog on my turn.
    Opponent played: Skyclave Apparition and exiled Tenacious Underdog, I immediately played Power Word Kill on Skyclave Apparition.

    Skyclave Apparition was distroyed, but Tenacious Underdog went to their side of the board as if Skyclave Apparition didn't die. On my next turn, Tenacious Underdog was returned to my side of the board but was not really there. It never showed up in my graveyard and for the rest of the game it showed but didn't exist

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  6. Muxus avatar

    Please consider making a Muxus avatar and then take my money. Love the variety, feel like this would be a cool addition for the goblin fanatics

    1 vote

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  7. draft

    lors du draft rapide, les cartes sélectionnées ne sont pas celles que j'ai choisies.

    1 vote

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    0 comments  ·  Events  ·  Admin →
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  8. active match search

    i'm stuck in the loading screen with this message : active match search.
    please help me i can't play

    23 votes

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  9. Please Bring the upcoming warhammer cards to Arena

    Hello Guys I'm new to magic and decided to get into it when I saw the Warhammer crossover as I am a huge fan of Warhammer and also enjoy CCGs. As someone who doesn't get to play tabletop often I would love for the Warhammer cards/decks to make it into Arena as I have seen reports they won't be but not sure if it is actually true. I think for people who are getting into magic one of their first stops will be to play arena and if they see the Warhammer cards not be included there when they launch…

    3 votes

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  10. Persistent crashes causing me to lose ranked matches

    Playing on Android mobile. Game regularly crashes in the middle of matches and takes very long time to reload. Usually if I can rejoin a match several turns have gone by and I am doomed to lose the match due to inactivity. There is no warning or pattern to crashes, just happen during regular play.

    7 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  11. クイックドラフトで正しくない敗北が付く

    クイックドラフトでマッチング中にキャンセルを押したらキャンセルされたにも関わらず敗北カウントが進んだ。

    6 votes

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    1 comment  ·  Events  ·  Admin →
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  12. Explorer Brawl please

    Brawl without all of the digital card nonsense. What a treat that would be.

    9 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  13. Spare Dagger文字化け

    予備の短剣の生贄時能力の説明文が文字化けしています。

    1 vote

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    0 comments  ·  Text Translation  ·  Admin →
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  14. Download Unavailable for Samsung Galaxy Tab A

    Samsung Galaxy Tab A is not able to download from Play store. Running current version of Android. Older Galaxy tab is able to install, this model should be available as well.

    2 votes

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  15. Draft pick became random

    I started a quick draft of streets of new capenna and I picked a "Workshop Warchief" but I obtained "Raffine's Silencer". After that, I continued picking but many cards I have chosen became in other ones, even in cards that were not in the pack.
    Because of that issue the picking process was totally random and I could not construct my deck properly.
    I am writing to inform you and to request to play another draft in normal conditions.
    Thankyou for your attention.

    4 votes

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    0 comments  ·  Events  ·  Admin →
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  16. For Beginners: Wizard Deck Creator

    I'm new to Magic the Gathering and Magic the Gathering Arena. One the problems I keep having when I create new decks is the "Invalid Card format" error. It doesn't tell me which cards are invalid.

    Can we get a "Wizard" that walks us through a questionnaire that "creates a deck" for us based on the cards we already own? When the quiz is done, it'll create a deck of random cards that are all "valid" for us to use in the game mode we specify.

    The wizard doesn't have to be perfect. It doesn't have to recommend all the…

    2 votes

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  17. Product suggestion

    Can you please change from top 250 mythic to top 500 instead to reach the Qualifier weekend? I do like the play in stuff so that people that don't have much time can still qualify for it but top 250 is way to less and have totally turned everything with ladder play, and will amost destroy the ladder play and make it less appealing to play in the long run.

    Also you should remove the unlimited buy in in play in event and make it 1 time buy in with best of 3. Also last you should do it for…

    1 vote

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    0 comments  ·  Events  ·  Admin →
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  18. MTG-Arena's Bot is utter ****

    The bot on Arena is just utter ****. The digital format for Duel Masters, a tcg that branched off of mtg in Japan in the very early 2000's has a way much better bot for their digital format. Their bot let's you choose what deck it uses, you can even let it use a deck you made as an option. It even has a difficulty setting. Unlike Arena's bot which is utter trash tbh.

    4 votes

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  19. 1 vote

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  20. 7 votes

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    6 comments  ·  Events  ·  Admin →
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