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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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25605 results found

  1. From 500 to 2500 coins for historic

    I think it’s exaggerate this difference now after update to join an event I used to enjoy and play just this many times per day ..now I can join barely one per week unless I pay for money …things I never will do for ur greedy ..
    I th8nk u will lose many players

    3 votes

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  2. クラッシュ

    スタンダードイベント中に突然アプリが落ちました。
    その後、アプリが起動出来なくなりました。
    起動しようとしても真っ暗な画面のまま数秒で落ちます。
    起動するためにはアプリをインストールし直すしか方法がありません。
    スタンダードイベントもゴールドを使用して参加しているのに、強制的に負け扱いになるのは納得が行きません。
    補償して下さいませんか?

    2 votes

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  3. Store: bought avatar bundle for 3000 and cannot find it in my decks

    Cannot find Avatar bundle of Capenna in my card collection after buying it for 3000 gold. Can somebody help me?

    3 votes

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    1 comment  ·  Store  ·  Admin →
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  4. Streets of new capena sealed event

    Playing my sealed event 1 had 2 wins and 1 loss. I played this morning my 4th match which i lost but it took me straight to 3 losses, gave me the gems and packs for winning 2 matches and kicked me out. Couldn’t even screenshot it or anything. Please i would like some type of reimbursement or help on this matter

    1 vote

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  5. Asset Error Detected

    After the latest update, I can't get in. I get "asset error detected" message. I tried rebooting, uninstalling/installing (both Epic and MTGA), and tried connecting to a different wi-fi. Always the same error immediately upon entering. I'm on a macbook pro.

    35 votes

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  6. Deck stats error during draft

    I was starting a draft, and clicked to see the deck stats. After that, the client didn't allowed me to return to the draft, so I had to close MTGArena through the task manager, making me lose the first 11 picks of pack 2, and randomizing almost 1/3 of my draft deck, since it took longer than usual to reboot the mtga client.
    Right on the first New capenna draft. Very disapointing.

    1 vote

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  7. Crash upon opening the the application

    The game would not start and I have tried many different ways to solve the problem like clearing out my cache on my phone and delete it and reinstall it it again it work for that moment but once I exit the game it wouldn’t open again.

    5 votes

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  8. Issue with the reminder text for the creature extraction specialist returns

    When extraction specialist returns a creature from the graveyard to play, the reminder when you inspect the returned creature is vague/worded wrong. In my example, it returned an attended socialite and the reminder on the socialite reads "when attended socialite enters the battlefield, return target creature card with 2 mana or less from your graveyard to the battlefield. That creature can't attack for as long as you control attended socialite" and then below it says extraction specialist, attributing that effect to it. It should say extraction specialist in both cases where it says attended socialite.

    5 votes

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  9. Draft win not registering

    I played a premier draft game and won a match (after losing the first match), but the win did not appear to register.

    5 votes

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  10. The game just during a Draft game

    At the beggining of the fight I was About to play my first Land and the game just crashes.
    Here Are some screenshots, you can see nothing changes for minutes, I close the app.... I expert full compensation, thank you.

    1 vote

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  11. 雑集家ラグレーラの挙動がおかしい

    ラグレーラにより追放されていたクリーチャーが戦場に戻ってきた際にカウンターが乗らない

    1 vote

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  12. 5 votes

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  13. Ban tibalts trickery in Explorer now! Have u learned nothing from historic?

    Ban tibalts trickery in Explorer now! Have u learned nothing from historic? Half the games end with turn 2 Ulamog/Genesis Ultimatum/Omniscience! New format comes out and its unplayable!

    Literally every other game today.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  14. New Capenna Premier Draft Bug

    Draft blocked on the 5th pick, without the chance to continue.
    It shows 2 packs in the stack but it doesn't shows the cards.
    Can I ask for a refound as I lost my gems?

    2 votes

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  15. ドラフト

    ニューカペナ・プレミア・ドラフトにて
    ピック完了後、デッキを保存できない旨のメッセージが表示される
    ホーム画面に自動で遷移し、再度ドラフト画面に入るとデッキ編集の項目がなく新たにデッキを構築するというボタンが表示されている
    それを選択するとピックしたカード全てが混ざった状態になっている

    5 votes

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  16. connection issues douring draft portion of premier draft

    Draft table freezes and after i quit and reconnect the draft is over and the autopick destroyed my deck.
    Also can't login to submit the bug from firefox.

    2 votes

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    1 comment  ·  Events  ·  Admin →
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  17. connexion impossible avec IPHONE

    depuis la dernière mise à jour, je ne peux plus me connecter avec mon iPHONE 10
    l'application se ferme aussitôt

    4 votes

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  18. flozen draft

    during Premier Draft
    Waste 10000gold

    1 vote

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  19. U win - U lose

    I won match in premier draft, should be ended with 7-2 but somehow ends up with 6-3.

    3 votes

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    0 comments  ·  Store  ·  Admin →
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  20. Thryx

    Thryx the sudden storm makes my opponent's spells also cost less/can't be countered. I tried to negate my opponent's zendikar roil and saw it was saying that am I sure to target it with negate. I checked everything and my opponent and me had nothing that would make my opponent's spells uncounterable, I had a Thryx, the Sudden Storm, which says that only my spells with mana value greater than 5 cannot be countered. When I went ahead to try to counter it, the negate did not work and Thryx showed the ripples that usually come from being the reason…

    11 votes

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    3 comments  ·  Gameplay  ·  Admin →
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