MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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26402 results found
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Quick draft loss, never played
Was in a quick draft, hit play. Went to loading screen, sat with an unending spinning timer that hid the cancel button. Upon closing and reopening the app, I had one more loss than previously without ever even seeing the match. I'm asking simply for my 750 gems back or 5000 gold as I've been putting a lot of $ into this game and if customer support cannot redeem a honest mistake on their clients end I will happily quit donating my money for drafts.
8 votes -
scurry
You're probably aware by now, but WotC neeeeeeeds to do something about the Heliod/Scurry Oak combo. It is never used in actual gameplay; players only use it to generate an infinite amount of triggers in order to make their opponent concede.
It is just like the Nexus of Fate issue you had a few years back: they know they won't win, but they'll do the same thing for an hour to make you quit. This is not fair gameplay, and I'm pretty sure that's not how Wizards wants their players to win games.
In the prints' particular situation, I have…
4 votes -
Gray merchant of asphodel
How incredibly unfair is that. Silly card ?
Not commmon so strong ?never seen any similar destructive not common and it consider black permanent even the lands they got .
When they spell this silly cards they can choose target to do that amount of damages and they earn the same life points ..
Simply unreal ..
Ban it ,I can’t lose at fifth turn for that card without any strategy ..u just need to put them in ur deck and the game is done …ridicolous
2 votes -
[Must be banned] monster manual
must be banned NOW !!!
4 votes -
Stable eternal format with full paper parody
I really want a stable format on Arena that doesn't rotate or have anything to do with the alchemy nonsense. I want to be able to craft a Historic or Pioneer or pauper deck on Arena and then go and buy it in paper to play in person at a lgs.
3 votes -
デイリー勝利報酬の変更
デイリー勝利報酬で同じカードが５枚目を取得した場合、Vaultポイントやジェムになってしまいますが、再抽選で未所持のカードが貰えるように変更してもらいたいです。
1 vote -
meathook massacre should be banned
Anyone else seeing MM played in every black deck and it's a one card win? I have lost, or have been unreasonably extended, several games solely because they play one card. I think it is unreasonable that one card completely breaks the game.
3 votes -
Not allowed to play ranked on phone
Not allowed to select any option other than unranked standard play, regardless of the deck type i select. However if i select ranked from my recent play history i can play, im just not allowed to press the accept button when i manually select ranked, it is greyed out and does not give me a reason.
3 votes -
loading screen bug
I got 1 defeat in a event because a loading screen bug.
2 votes -
Gearhulk Bug, Please Fix!
Tried to cast "Absorb Energy" from the graveyard by flashing in "Torrential Gearhulk" in responce to my opponents spell being on the stack and using gearhulks ETB ability. But when presented with the card i selected to play from my graveyard (Absorb Energy) it just said "you cannot cast this card". Why is this? It is a valid target being an instant spell in my graveyard. Please Fix! Luckily it didn't cost the game and I still won but it is an annoying bug so please fix it!
1 vote -
Unable to see and edit feedback. Its like the server for feedback.wizards.com is run on DSL....
Failure to upgrade to modern servers and modern ISP?
4 votes -
Lets have unique cards, with unique art. I am not talking about Goldspan Dragon
https://scryfall.com/search?q=tasha+t%3Aplaneswalker&unique=cards&as=grid&order=name
Isnt it easier if you have Tasha the Witch Queen in paper and Tasha the else with DIFFERENT art on MTGA? To my knowledge there were only a few cards that had this issue so the costs for commissioning a Tasha MTGA only art would be basically free.
Use your profits wisely. MTGA could be a great client and not be MTGO. Could.
1 vote -
Give me my alt art emperor i grinded all night for please
I grinded all night for the 2k coins for the wandering emperor card style and 2 months later I still have nothing but regular emperors in my deck.
1 vote -
Bought Ancient dragon bundle and didn't receive it
bought the bundle from the store that contained 5 ancient dragons from the Alchemy Horizons: Baldur's Gate set and didn't get them but it took my gems
1 vote -
Product Suggestion
Please fix the sound from fading and sound components (sfx, etc) from fading out shortly upon beginning play in a match.
2 votes -
Planeswalker ability won't activate
Wandering Emperor would not activate at any point, causing a game loss. Clicking on the planeswalker resulted in showing the stack (which was empty) and I could not select any abilities. I tried during combat phase on first turn (allowed per the card text) and at sorcery speed, to no avail.
Android 2022.18.0.1468.945100
4 votes -
Oran-Rief Ooze italian translation error
Between "ogni" (6th line) and "che" (7th line) there should be "creatura attaccante", otherwise the sentence would be incorrect/incomplete.
1 vote -
My epic games launcher does not open MTGA game
My epic games launcher does not open MTGA game, every time i start the game it closes the launcher and noting happens next.
3 votes -
Eater of Virtue not working
When creature equipped to EoV died it was exiled from the game insted under the blade. I thought it might jsut be visual bug but when I equipped it to new creature it had no keywords of the exiled creatures. It was just a blade that gave +2/0.
3 votes -
game crashed during event
Hello,
I’ve played the MTG arena alchemy event this morning. I’ve lost twice before so this was the decisive game, and I was doing good😊 suddenly, the game stopped and the connection crashed. Obviously, I technically lost the game and the event. My internet connection was fine, and no other programs were working at a time. Same happened several times in the past few weeks, in various draft events. I thought the problem must be in my computer, so I closed all the programs, uninstalled the MTGA program and reinstalled it, restarted my computer and did some anti-virus scans. However,…1 vote
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