Skip to content

MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

--------------

If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.


  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

25432 results found

  1. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Store  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Mastery Pass

    Hi. I am just wondering how there is only 13 days left of my Mastery Pass. I checked Yesterday and it said 20 days left. Then over night I was suddenly missing 7 full days. 7 days in whick I could have earned 13000 gold, exp and other rewards.

    I currently live in Denmark and visited Holland for 7 days. Maybe Holland have Another deadline for the New release. But I would love to get the oppotunity to earn the gold at least. Furhermore I got a notice at lvl. 73 that 29 days was left before New release, i…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Games are lost when pressing cancel before games begin

    I have now lost three draft games by clicking "Cancel" when entering a game. At first it cancels the game and sends me to the draft-menu site as normal, but then later it says that I have lost the game.

    8 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Sorin the Mirthless

    Yesterday wednesday april 13 i bought "Sorin the Mirthless" in the store for 2000 coins and it doesn't show up in my card list.

    :'(

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Store  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Banned card played in Standard event

    I played in a Standard event on 14 April 2022 and faced an opponent with Alrund's Epiphany in their deck. This card was banned on 25 January. I logged a support ticket and received the response "If a deck is submitted for an event prior to a card within being banned, the deck will not be checked again during the event. This can cause the banned card to show up in games until the customer finishes the event or the event ends.". I was then directed to this forum to submit formal feedback.

    This card was banned in January. It…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. 2022.14.30.4069.923260

    el juego se me pego cuando lance el hechizo "manipulacion masiva" a favor de mi oponente que le ganaba ese turno

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. getting gold wildcard for a mythic pack

    How am I supposed to be redeemed for faulty merchandise if we can't even get a hold of you.... your bug with mythic packs literally robbed me of my mythic card (wildcard). get your **** together!!

    6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. can't start game

    I cannot start the game. When the game gets to "loading initial scene", the application shuts down.

    7 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. alchemy ruining historic

    I'm really starting to get sick of Alchemy. I've stopped trying to collect alchemy cards and I refuse to play in any alchemy event. Furthermore, I disdain the fact that alchemy cards are able to be used in Historic. You might as well take out Historic. Alchemy is ruining the wonderful Historic format that you once had. I find these alchemy card such as Teferi Time Raveler (that the original was banned) and Undercity Plunder, to name a few unfair, and I'm constantly getting beat by Esper and/or Azorious control decks. I used to have a good Historic deck that…

    53 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Alchemy limited play/rewards

    I'm sure I'm not alone in that I play limited mostly on arena. I would love to experiment with your new alchemy format, but there isn't a great way for me to access the cards, as there is no limited format that offers alchemy for pack rewards.

    Suggestion: implement a limited format that integrates alchemy cards, with alchemy packs as the rewards, or simply allow an account toggle which would allow you to forego the 20x gems for rares, and instead, get alchemy cards in their place.

    Result: less free gems are given out, more people are playing alchemy.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. BUG: Uncommons being played in pauper

    I just played in the Historic Pauper Midweek Magic event, and the opponent played Murder on one of my creatures.

    This should not possible as Murder is an uncommon and therefore should not be playable in pauper.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. resources disappeared

    hi, my gold gems and wildcards just disappeared without reason? I lost 5 wildcards 1400 gems and 5000 gold after finishing a sealed ravnica mixer and I'm speechless!!

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Store  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Bigger better view of Deck Details, please :)

    Hey guys,

    the new 'Deck Details'-view in Draft with the Avatar and Pets etc. shouldn't be that big.
    The really necessary things (Cards in Deck, Manacurve and so on) should get much more space on this view.

    Please fix that view, it's quite annoying and almost unusable.
    Who cares about that cosmetic-stuff so much? :)
    In my opinion it's completely unnecessary; but of course, I get that some people care and I'm fine with it - but couldn't it be like one scrollable Column with the Avatar, Pets and Sleeves under each other?
    The other Details had more room like…

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Bug: Cards not shown during premier kamigawa draft

    A card is not show during premier draft. I cant select it and it was auto picked when the timer runs out. Its happening 12-04-22 around 20:30 CEST.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. 神話パックを買ったのに神話レアがない

    神河の神話パックを買ったのに、パックを開けたら通常レアのワイルドカードになってしまった

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Store  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Freezing

    The game keeps freezing in the middle of matches and occasionally while in the deck builder. Usually it happens either while the match is loading or after either me or the opponent plays a card. The game will just freeze completely, it doesnt really impede gameplay but you have to close the game and wait for it to load back in. After it loads back in your avatar is defaulted to Ajani and you cant do any emotes the rest of the match because the emote bar becomes completely black. You can still play normally but to your opponent you…

    7 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Issue with Grotag-Night Runner.

    I was playing a Zendikar Rising draft and I had two Grotag-Night Runners on the board. One of them continuously had the summoning sickness UI and could not be selected to attack or block. I would like a refund.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Craterhoof behemoth

    Why are cards like this allowed? Again the only counter is a counter spell proving my point that yet again we are being forced to play blue/red to win. Ban this stupid card. I invite Anybody who thinks that this card is not overpowered give me an intelligent argument against banning it. I wont hold my breath seeing as putting those two together is impossible.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

MTG Arena Bugs & Product Suggestions

Categories

Feedback and Knowledge Base