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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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28820 results found

  1. Bug barre de recherche cartes MTG Arena

    1 entrer un mot pour chercher une carte ou un nom de carte
    2 appuyez sur entrée
    3 Le jeu freeze et ne répond plus.

    2 votes

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  2. Shepherd of the flock adventure

    Playing shepherd of the flock adventure does not exile it to play later as a creature. It goes straight to graveyard. This used to function correctly in past instalment of mtg arena so it's definitely a bug.

    Platform: Mac

    4 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  3. deck builder

    I've encountered frequent clitches in deck builder while switching Deck Layout -view from the upper right corner of the screen. Especially in the vertical view the list has glitches all over.

    7 votes

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  4. Mine Worker

    [On Mobile, unable to supply .log file] Unable to activate lifegain on Mine Workers between declare blocks and damage. These creatures have instant ability to gain life. Inability to activate them led to premature game loss during my event

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  5. Collected company + Righteous Valkyrie

    Opponent put two Righteous Valkyrie on the battlefield by playing Collected Company.

    Bug: Opponent gains "9" life instead of 4, which would have been the right life gain. One of the creatures has to be on the battlefield yet to trigger "when another one enters the battlefield", so there can only be one lifegain. MTG Arena grants this twice

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  6. what the ****?I entered qucik draft new capenna(alchemy) to build my deck and start my warpath. but several hours later the draft was turn

    what the *?I entered qucik draft new capenna(alchemy) to build my deck and start my warpath.
    but several hours later the draft was turned into normal (not alchemy)and my unfinished draft was lost???
    both the gems and the progress are gone.
    what the *
    ?????
    This is your ******** game?
    reply to me ASAP!

    1 vote

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    0 comments  ·  Events  ·  Admin →
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  7. lotus cobra not functing

    Every ranked match I play when lotus cobra is targeted by a spell it causes you to time out and you are not allowed to select the mana for it, likewise risen reef is not working it has literally caused me to lose every match I have played since the error that you have allegedly fixed with the networking error.

    1 vote

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    1 comment  ·  Events  ·  Admin →
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  8. Latest decklists link

    The latest decklists advertisement on the main homepage doesn't link anywhere. I have clicked it a million times and it just does nothing. All the other pages on the scrolling main window at least open a browser, although several of those lead to 404 not found web addresses also.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  9. slaughter games

    Slaughter Games didn't work for me. I cast it...then the search/type in card name menu didn't show up...and the timer ran down to zero...and I was unable to type in a card name to exile.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  10. Deck builder

    Deckbuilder does not work since your fix on December 7th. I cannot see card quantity, meaning I have no idea how many cards I have of a particular type (of max 4). This affects only the text-list view in deckbuilder.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  11. Planes shift new capenna quick draft event is gone

    I signed up and paid for the Planeshift New Capenna quick draft today (Dec 9/22). Finished building my deck and now the event has changed to a regular Nee Capenna quick draft and I’ve lost my fee for the event.

    Can I get reimbursed for my entry fee?

    1 vote

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    0 comments  ·  Events  ·  Admin →
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  12. Top Bar is messed up

    Sometimes (often), the top bar turns white and igeta lot of weird ui artifacts

    2 votes

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  13. Urza’s Command

    Unable to cast Urza’s command on opponents turn

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  14. Quick draft gone after one game

    My quick draft is gone after one game. Lost the event and the gold I used. Is there a way to be reimbursed.

    1 vote

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    0 comments  ·  Events  ·  Admin →
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  15. draft event disconnect

    Hello, I got a disconnect from the SNC Quick Draft event on pc after going 1:1, event is now finished after two games without rewards, except the picked cards. Thank you!

    5 votes

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    1 comment  ·  Events  ·  Admin →
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  16. draft rápido new capenna

    Trás jugar la primera partida en el nuevo draft rápido de nueva capenna, ha desparecido el draft y para jugar tengo que volver a pagar.

    2 votes

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    0 comments  ·  Events  ·  Admin →
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  17. Bug draft (reset to zero)

    I played quick draft (new capenna) on PC. I collected a deck. Played 4 games. Then I went to the store to enter the code !RepairAndRecharge. After that I couldn't find my active draft.
    Quick draft reset to zero and offered to pay 5000. Unfortunately, I did not make screenshots, but I immediately write to support

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  18. Planeshifted SNC Quick Draft disappeared suddenly and I lost my gems and progress

    I was in 5-2 in a run of a Planeshifted SNC Quick Draft when I got a server error on the endgame screen, and my deck, progress, and gems are all missing and the event is replaced with normal SNC quick draft.

    3 votes

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    0 comments  ·  Events  ·  Admin →
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  19. New Capenna Quick Draft

    While drafting during a New Capenna quick draft event, I was in the middle of drafting cards from pack number two when the message "waiting for player to pass a pack" (not verbatim) appeared on the screen which is common with live drafts, but not quick drafts. I closed out of the event and attempted to rejoin the event in progress, which I've had to do in the past when other issues arose, however it does not show that I have a New Capenna quick draft in progress, however I'm definitely short the 5k gold coins I spent on the…

    3 votes

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    0 comments  ·  Events  ·  Admin →
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  20. Draft vanished after error message

    I just did a New Campena Quick Draft and played a game. During the game I noticed that some cards actually have slightly different values than what I saw during the draft (e.g. 2B flying, deathtouch vampire assasin was a 1/3 rather than a 1/2), so I went into my deck to make some adjustments. When I wanted to play with the deck, it told me, there was some error, I should try again later and it kicked me out of the draft menu. However, now my Draft is gone. Gold and gems are still missing, but I cant access…

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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