MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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28713 results found
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ios
When I try to play a friend game with other iOS players, a network error occurs and the game does not work.
The problem does not occur when I play against iOS players and windows or android players as friends.2 votes -
iosのクロスプレイが出来ない
1.iosでクロスプレイをすると発生
2.iOS
3フレンドと対戦しようとすると必ず片方がネットワークエラーが発生し、対戦できない
4ありません
6回避策はなし
1 vote -
Card has a condition where I "win" the game, opponent has "can't lose".
I played Triskaidekaphile and had the trigger of 13 cards in hand to win the game. My opponent had some enchantment on a land that said "You can't lose and opponents can't win."
My card's victory condition was triggered, and they can't lose. This doesn't make logical sense. If my card says I win, I should win. At the same time their card says they can't lose. You shouldn't be able to have both conditions exist at the same time. One should take precedence over the other, or these conditions should not be allowed. Thanks.
1 vote -
プレイできる環境下に無いゲーム
手札の偏りが多々あり、ゲームとして成り立っていない。
禁止カードになるべきカードが放置されている業況にもあると思う。開発陣は早急に対応するか、辞退するしか、
このゲームは良くならないと思う。
せっかくの良いコンテンツが悪くなる一方でとても勿体ない。5 votes -
numéros et cartes illisibles depuis des semaines. Je joue sur PC.
Les numéros dans l'interface principal ont disparu et les textes des cartes ont aussi disparu. Le jeu est donc injouable. Comment remédier à ce problème?
1 vote -
Missions and rewards
Hi, I want to make a suggestion about the daily and weekly missions.
I'm playing a lot more and I keep fulfilling all missions and then I have to wait another day/week to gain rewards again. Is there any way to have like an unlimited amount of missions? Because i really like to play and no rewards=no goal to strive to=not playing.
Hope you can do something about it. Oh! also, keep filling the missing cards pls.
Thank you very much for your time and effort2 votes -
Opened a Mythic BRO booster but got NO mythic card
I bought a set of 10 BRO mythic boosters with gold (13,000 total). When I opened my 9th booster, I received NO mythic rare, and instead it was a RARE wildcard. I have attached a screenshot below and it shows the cards I received in that pack. Since this was the 9th booster, I had 1 left unopened at that time and it is shown below these cards -- it shows a BRO booster with dark orange corners (and the number "1") indicating that indeed I was opening mythic boosters.
2 votes -
progress not shown in standard ranked after win or loss
After I finish a match in standard ranked, most of the times, I don't get to see the progress I made (either win or lose), the bar does not appear at all
5 votes -
Although I won in the game, MTGA results was "lose"...
I started the quick draft game at 5 win 2 lose.
I won the game.
But the results was 5 win 3 lose.11 votes -
Game Freezing after "Waiting on Server" Message upon return to battlefield.
Game freezes in the middle of a match after saying "Waiting on server" and then I can't even click concede or exit game or anything. The app becomes completely unresponsive. This has happened numerous times.
2 votes -
Event sign-up page should say when the event ends
PLEASE add the date when an event will end on the sign-up page for the event.
I was going to sign up for a Brothers' War Quick Draft tonight, but the sign-up page doesn't indicate when the event is over. I had to go into the Arena Announcements web page in order to find that the dates for the BRO Quick Draft end on December 9 (two days from now).
1 vote -
crawling infestation is creating token on every turn
Crawling infestation was creating bug tokens on every turn. My understanding is that it's only supposed to do that when there's a creature added to the graveyard on the turn. The bug happened when it was played under normal circumstances, every time.
1 vote -
Duplicate Protection suddenly not working in BRO
This began happening the first weekend in December. When opening BRO packs, I am receiving rare cards in packs that I already own 4 copies of. I am not receiving gems, and I do not have the complete BRO Rare set. I don’t think I have access to any logs that would help troubleshoot this unfortunately.
2 votes -
2 votes
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Android App Keeps Crashing
The recent update has launched (12/6/22) and my game keeps crashing upon loading on Android. I have uninstalled and reinstalled twice after the update has been completed and per the MTG site all services are operational. Device is a Samsung S21+.
5 votes -
Anointed Peacekeeper tells me what opponent took with Siphon Insight
My opponent cast Siphon Insight and exiled a card face-down. I then cast Anointed Peacekeeper and one of the suggested cards to name was Destroy Evil, despite that card not being in my hand or my opponent's hand, or in either of our graveyards. After a few turns they cast the card exiled with Siphon Insight and it was indeed a Destroy Evil, so I think Anointed Peacekeeper is revealing info that should stay hidden.
1 vote -
Compatibility with Music Apps
I play several mobile games on iOS and Arena is the only one that stops YouTube and YouTube audio in my background when Mtga is open, even with all game audio muted. Listening to what you desire while playing matches would be great! Please address this.
2 votes -
upon winning in Diamond to reach Mythic, my ranking went to Diamond 4 instead. I'm playing on PC.
This happened last season and I thought maybe I was mistaken, but after it happening this season again, it did it again. Im on PC at the moment. The date is 12/6/22
1 vote -
Reprinted card recieved in BRO pack incorrectly not allowed in Standard decks
I just opened a BRO pack and got a card called Ichor Wellspring. It was a reprint, but despite being reprinted, it's not allowed in Standard decks, only in Historic.
This must have been an oversight, because reprints are allowed in Standard.1 vote -
Visions of Phyrexia End Step Trigger
visions of Phyrexia Supposed to creat a powerstone token if you play it on turn 4 and dont play any other card from exile.
That's what i did, casti it with 4 mana but at my end step i didn't create a powerstone2 votes
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