MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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  1. Targeted Grumgully, the Generous with Fanatical Firebrand Ping with a Torbran in play and it only did 1 damage, not 3.

    I targeted the opponent's "Grumgully, the Generous" with MY "Fanatical Firebrand's" activated ability to deal 1 damage to "Grumgully, the Generous" while I had a "Torbran, Thane of Red Fell" in play and it only did 1 damage to Grumgully, the Generous", NOT a total of 3 damage as it should have done given "Torbran, Thane of Red Fell's" triggered ability.

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  2. Basri's Lieutenant incorrect interaction with Kaya's ghostform counter

    In my arena cube match, Basri's lieutenant was making tokens in response to ANY counter on a dying creature, not just 1/1 counters, including kaya's ghostform counter. Opp also had divine visitation out, so these were making 4/4 angels every time instead of..... doing nothing. A rather significant exchange.

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  3. The pass phase button stops working as well as the settings button

    I am playing on Android and at random time during a match on my turn or during an opponets turn the button to pass the phase stops responding. I also cannot open the settings button. The only features that work are the setting of stops for phases and the autopass button.

    1 vote

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    1 comment  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  4. No reward from 100 spells color challenge

    I completed the 100 spells color challenge and received no decks where it said I should get five

    1 vote

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    1 comment  ·  Deck Building / Collection  ·  Flag idea as inappropriate…  ·  Admin →
  5. Turbo Draft

    I have paid the 5k and selected my cards Red and Black got a lot of green mana so I drop it now I dont have no mana and just wasted 5k Rip off event do not enter

    1 vote

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    1 comment  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  6. Blod on the snow plus Inspiring Statuary not working as intended

    When Inspiring Statuary is down and I try to cast Blood on the Snow with some artifact untapped the game highlights the card as if I could play it but when I try to cast it asks me to spend mana and I can't.

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  7. Black Deck progression stuck

    There was some type of lag after defeating Chandra in the tutorial battles, and because of it, i never got the 2 extra cards to upgrade the black deck, making the fight against blue (the 4th fight), almost impossible with the way the deck is configured. It seems that the 2 new cards were likely critical to beating blue’s fast air attacks. I have tried fighting it a few ways but since the deck isn’t random, there are limited options. Somehow i need to be able to add those 2 cards. I have tried fighting Chandra (red) gain but it…

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  8. Game Frozen right from the start

    As soon as the game starts it's frozen, won't even let me conceived. The little character in the corner is in the middle of the screen

    1 vote

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    1 comment  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  9. rampart smasher


    • MAC

    • Attacked into opponent with Rampart Smasher, opponent had Maraleaf Rider and Garenbrig Paladin on board. Was somehow able to block with the Paladin (it's a knight), they then destroyed my biggest threat and was able to turn around and defeat me in two turns.

    • should not have been able to block my creature

    • Unfortunately it all happened before I had a chance to react and take screenshots.

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  10. 1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  11. 1 vote

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    1 comment  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  12. didnt get my cards from standard event

    I won 3 games, and have done so twice. But it doesn't show me which cards I got. I was curious as to why this was?

    1 vote

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    1 comment  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  13. Card remains on board

    After my opponent plays 'Bloodchief's Thirst' targeting my 'Scavenging Ooze' the card remains on the battlefield.
    I think I had some connection issues during my opponents turn.

    1 vote

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    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  14. My card was not receiving a +1+1 when I receive life points

    My card was not receiving a +1+1 when I receive life points and that is the cards description 'Receives +1+1 when you get a life point'

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  15. Ox of Agonas not showing up in deckbuilder

    Ox of Agonas doesn't show up in deckbuilder, regardless of the combination of search terms or filters used.

    It does show up in Collections.

    1 vote

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    0 comments  ·  Deck Building / Collection  ·  Flag idea as inappropriate…  ·  Admin →
  16. Trouble using wild card

    I am using Magic Arena on my iPad. When I try to use the wild cards that I won in packs I cannot figure out how to do it. When I click on the wild card logo at the top of the screen I get a dialog box that says to reclaim wild cards in deck builder function. When I go to deck builder I can see no way to reclaim the wild cards. Tapping the wild card logo at the top of the screen when I am in deck builder just gives me the same dialog box saying to…

    1 vote

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    0 comments  ·  Deck Building / Collection  ·  Flag idea as inappropriate…  ·  Admin →
  17. +1/+1 Counter wont work

    That game was very weird. The Counter suddenly stopped working. Heliod was useless and ironian games just stopped at phase 1 lol.

    Hope this will help you.

    Thanks for making this nice game (no irony).

    Greetings,
    Jens

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  18. 攻撃したら全解除された

    マッチ戦で、攻勢だったのに攻撃のボタンが全く効かず、対戦相手に優位に働くようなこちらの入力が無視されている。
    意図的にコントロールされている気がする。

    これが続くようならすぐ退会する。
    改善するつもりはありますか?

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  19. Improve Selecting Cards on PC

    Change the current fanned view for selecting cards into a tiled view where you see all the cards on screen and can easily select what is needed (like the deck builder - screen shot attached). This should apply to any time you need to select one or many cards to discard.

    Why: Selecting multiple cards on PC is slow, buggy and ultimately may cause a user to miss a step.

    Example: I was playing against another user who had many many spells being cast this ultimately effected the play timer one single turn was going on for quite a bit.…

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  20. Robber of the Rich doesn't make saga works (binding of the old gods)

    After attacking with robber of the rich and exiling binding of the old gods, I played this saga and nothing append: no saga counter on it, no trigger, nothing...
    Please fix! Because with current rulings, it should work!

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
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