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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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10030 results found

  1. You need to fix the shuffler

    Please fix the shuffler!!! I just played 3 straight games in standard with a deck that has a 40/20 split and in each game I drew 7+ lands in the first 6-8 turns. That's a 50% rate and absolutely unrealistic. The thing is busted and makes the game absolutely impossible to enjoy.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  2. Kicked me out of draft

    Not sure if this was posted before, but I received a loss in an ongoing draft after someone on my friend list sent me a challenge during a game. It force exited the game and did not allow me to return, leading to a loss.

    2 votes

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    1 comment  ·  Events  ·  Admin →
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  3. Arena App crash

    After opening occasionally it will crash randomly and on occasions the menu options will not have any text on them. I'm using a Samsung Galaxy S24 ultra. 02-26-2024

    7 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  4. Match making and the shuffler

    I like mtga but I feel that the program is rigging matches. Im tired of drawing 2 lands every game. My hands are either mana flooded or mana screwed. I don't even try using a mulligan anymore because I either get screwed harder or flooded. For some reason I get flooded or screwed hard against mono red. I noticed that most of my lost games have been because of this. I understand that no hand is perfect but I NEVER had an issue this consistent in paper magic. Please stop rigging our ranked matches. Or please fix your shuffler. Mtga…

    12 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  5. Calim Djinn Emperor Ward 2 Bug

    When targeting Calim with a creature ability, in this case my ******* Taker, which had it's effect doubled by Elesh Norn, Mother of Machines, I was not given an opportunity to pay for the ward with my two treasures I had (untapped and ready to go). It just auto countered the ability. The other target of my ******* Taker was exiled just fine.

    2 votes

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  6. デイリー報酬を受け取っても、EXPが加算されない。

    デイリーをクリアし報酬を受け取ったはずなのに、マスタリーの方にEXPが加算されませんでした。
    その後、ミッドウィークマジックで勝利しましたが、やはりEXPは加算されませんでした。
    GOLDが受け取れたかどうかは分かりませんが、同様の可能性があると思います。
    OSはWindowsです。
    適正にEXPが加算されることを望みます。

    2 votes

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  7. Collection shows 4 cards as part of BLB that are not

    Serra Redeemer, Mind Spring, Colossification, and Sword of Vengeance all show as being rares in Bloomburrow when sorting by BLB, yet none of these cards actually belong to the set.

    2 votes

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  8. caretaker's talent needs a ban

    Giving all tokens +2/+2 permanently while letting a person draw cards from their deck without playing blue is enough to justify banning this card.

    2 votes

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  9. Behavior after selecting a target with no mana cost in Emergency Autopsy

    As stated in the title, after targeting a token creature and a token artifact, I was unable to process the evidence collection and could only choose "Cancel."
    It's a hassle to have a bug like this in such an important situation.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  10. Brokers Ascendancy and Wedding Annoucement Interaction

    Wedding announcement should trigger first so that the token gets a +1/+1 counter from Brokers Ascendancy.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  11. Talk on the kindly lord

    I lost 2 hp when playing a 2 mana card after opponent selected 3. Expected no hp card, ended up losing 2 and lost my draft game. Device used: iPad. No workaround

    1 vote

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  12. 1 vote

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    1 comment  ·  Store  ·  Admin →
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  13. unctus, not giving the option to pay with life - only with 1 generic mana

    Arena would not let me pay with life to activate Unctus, Grand Metatect's ability. It wanted me to pay with 1 generic mana.

    Cost me a game (no biggie tho)

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  14. Cards vanishing

    An exiled shock that would be returned to opponent's hand from death of deep-cavern bat vanished on my end, and I couldn't take it with another deep-cavern bat. It was cast as normal by opponent. Later in that BO3, I drew a card that I couldn't see. Right clicking it showed it was a demolition field, and I was able to play it by clicking it but it never appeared on the field and I could only use it for mana through auto-pay

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  15. Connectivity Issue

    It's very common to lose connection without any reason.
    You should also improve game connectivity, as it often happens that the game loses internet connection for no reason and the user is only notified of this when he has already lost his turn at the end of the rope.

    2 votes

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  16. Glissa Sunslayer versus Deathtouch creature wielding Sword of Vengence

    Glissa Sunslayer versus Deathtouch creature wielding Sword of Vengence. Both creatures have deathtouch and first strike, but Glissa always kills the deathtouch and first strike opponent creature, and doesn't take damage.

    2 votes

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  17. FPS drops when playing against a large (200+ cards) deck

    When playing standard ranked, I've noticed that every time I get matched against a very large (200+ cards) deck, all the animation's frame rate drops insanely low - almost like a slideshow. This happens right from the start of the match, so it hasn't to do with a large amount of effects or cards in play.

    Playing with a windows 11 PC, windowed. No performance issues in any other matches or functions of Arena, and the computer is well beyond the suggested technical specs.

    2 votes

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  18. Supernatural Rescue

    Supernatural Rescue states it has flash as long as you control a Spirit. I controlled a Spirit, but it would not let me cast it.

    1 vote

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  19. Sideboard doesn't work after I lost connection in first game of BO3

    I was playing in the standard BO3 ranking and lost connection in the first game. I reconnected and completed the first game, but was unable to add a sideboard correctly because the game client only allowed me to remove cards from the main deck, but adding cards from the sideboard did not work. I clicked on the card, drugged them, restarted the client, but nothing helped. This happened to me for the second time, and when it happened the first time, I also lost connection.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  20. Betrayal at the vault

    I was playing best of 3 draft OTJ and my opponent cast throw from the saddle when I had betrayal at the vault in my hand and the mana to cast it. I wanted to play betrayal in response but I didn't even get priority and when I did get priority after Throw from the Saddle resolved it wouldn't let me cast betrayal at the vault as if it was a sorcery. I have attached at screenshot showing me not being able to cast betrayal at the vault and my log. This changed the outcome of the game because my…

    3 votes

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    2 comments  ·  Gameplay  ·  Admin →
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