MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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4012 results found
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Game freeze during quick draft
The game freeze during quick draft and I can't concede. I had to quite mtga. This make me lost the game and the draft
40 votes -
ban Goblin Charbelcher
Please ban Goblin Charbelcher. It's just stupid to auto win on turn 4. No one gets to play any magic. It destroys the game fun.
13 votes -
Incorrect game loss due to Inactivity on opponent's infinite combo
I loss due to inactivity because I passed while my opponent was performing an infinite combo. (Heliod, Sun-Crowned with Scurry Oak and any Life gain on creature ETB)
I had Platinum Angel out and would have won but the game forfeited on my turn due to inactivity.13 votes -
Black screen on Launch
Black screen on Launch - Aug 11, update
27 votes -
rigged
**** this greedy gutless pedo supporting garbage company. This game is so ******* rigged it's embarrassing to the game of Magic. I'm sick and tired of paying the exact counter to me deck literally every game no matter what deck i play with. I have to mulligan pretty much 90% of the time just to play the game to begin with while my opponent has a stacked deck and every card is in the perfect order and they draw exactly what they need at the perfect time. ******** people and everybody who works for this ****** organization. I pray somebody…
13 votes -
Opponent's triggers caused my timer to run out instead of their own
My opponent was playing Heliod Company and put hundreds of triggers onto the stack during both my turn and theirs. They used up their timer, and once that ran down, the client started using my extensions to resolve their triggers. Then it made me skip part of my main phase (I had two copies of Devilish Valet and would have been able to deal enough damage to kill them, even at their high life total). This was a very frustrating experience.
14 votes -
draft
quick draft disappeared/changed while still playing. Lost what i won, can't even access draft screen to claim prize.
12 votes -
Exquisite blood and marauding priest
Exquisite blood and marauding priest start an infinite loop. The game has basically ended because loop. But big issue game takes away ability to concede so you basically have to watch. And it can go on forever because it’s 1 life point at a time. I haven’t experienced any other loop take away the post where you can concede
33 votes -
Griefing/Roping is ruining the game.
Players roping while losing without being penalized is the second most obnoxious thing in this game after the rigged matchmaking, we're already tired of reporting this abusing behavior, when are you going to do something about it?!
19 votes -
Bought Mythic Pack, got a Rare wildcard
I purchased a new SNC mythic pack using 1300 gold, when I opened it, I got a rare wildcard. That doesn't seem right to me. I figure it is a bug, but if this is how it can work, you should fix it. Worse case you should get a mythic WC.
31 votes -
Alchemy setup
The game tricks me into playing Alchemy. When I import a deck, its automatically turned into an alchemy deck. When i go to quick play every game. It jumps to Alchemy. I think the software team has done this to boost Alchemy numbers. IT IS VERY ANNOYING. please tell them tricking people into playing alchemy to boost their numbers is wrong. Alchemy is not liked by the community. Thank you.
12 votes -
Game crashes whenever Mox Amber is played
Whenever either player plays Mox Amber, my game crashes and I can't get back into the game until I rope out in that game. I can reopen arena, and everything works, it says its joining the game, and then right when the screen starts to fade to the tabletop screen, the app completely shuts down again if Mox Amber would be on the table
14 votes -
Keep Alchemy and Historic separated
Just let us have an eternal format on the client. This is magic, not some cheap digital only game, let us play Magic.
If we wanted to play any other clone we would by now.132 votes -
GreError
I had ~8 tokens of Ratadrabik + 2 tokens of Teysa Karlov as well as:
Sheoldred, Trostani Discordant, Lurrus, Kethis and Old Rutstein
when the opponent casted Blood on the Snow which got the stack up to ~254 or 256 and ended the game on a draw due to some 'GreError'11 votes -
reclamation sage being forced to destroy artifact or enchantment
1) Using Thassa, Deep-Dwelling to bring back Reclamation Sage forced me to choose an artifact or enchantment without letting me 'Submit 0'. The card says "you MAY destroy".
12 votes -
Server Connection Issue
I was casting Shivan Devastator, when the connecting to server screen popped up right before I could select a value for X. Once the server reconnected, the Shivan Devestator remained suspended as shown in the attached screenshot. Previously I had cast a Time Warp I had gotten from Key to the Archive, after attacking with my Ancient Copper Dragon so I could get the treasure tokens to cast the aforementioned spells. Had there not been a server issue, I would have won the game right there, as the Time Warp would have allowed me to attack again. Instead, I almost…
13 votes -
"Set collection" tracker should only include cards actually in packs.
According to the set collection tracker, I am missing 13 cards from Kaldheim. So if I want to finish my collection, I should buy Kaldheim packs, right?
As it turns out, those 13 cards are special uncommons from Kaldheim theme boosters. I can buy all the Kaldheim packs I want, and it won't make one iota of difference towards the Set Collection tracker.
This feels horribly misleading. The Set Collection should only track the cards that are actually in packs.
12 votes -
Alchemy historic
Wotc the changes to historic cards in addition to alchemy makes me think your abusing ***** or common thrives. There is no reason whatsoever for this change you even have to code in the original first so it’s not about card copies and if it is then fix it. No one cares if you wanna make alchemy go for it but please don’t nuke historic. But on the brute side we are not whores cause whores get money when you *********, you won’t even give us back wild cards….if this happens I’m done
116 votes -
Deck Shows Incorrect Wildcards Required
I have imported a deck called "Mono Black Mid" which I want to complete construction of with Wildcards.
The deck itself is "highlighted" with the coloured Lotus which indicates it should be able to be constructed. In addition, hovering over the deck indicates the following Wildcards are needed to complete the deck : -
* Common 1 (I have 49)
* Uncommon 8 (I have 56)
* Rare 15 (I have 25)
* Mythic 11 (I have 11)Every time I try to construct this deck I get an error message "Not Enough Wildcards - You don't have enough wildcards…
12 votes -
Disable alchemy
I suggest an option to disable alchemy from Arena for hardcore magic players who are not interested in these new versions.
I understand that you are trying to be innovative and some players may actually like Alchemy. But, consider that the real MTG players don't want to be bombarded with spams of alchemy events and boosters.18 votes
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