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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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9908 results found

  1. Thalia Drácula Aspect Does not work

    I have just bought this afternoon Thalías Dráculas card aspect, the one on sales that is about Mina Harker. The problem IS that altough I have 4 copies of Thalía I can not select the new aspect I have bought using gems and I do not know why.

    2 votes

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  2. Golden Pack Progress

    Just bought 4 Outlaws of Thunder Junction packs with gold, my golden pack progress before the purchase was at 6/10 and didn´t advance further after it, therefore not receiving any reward. The issue occurred on PC.

    3 votes

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    0 comments  ·  Store  ·  Admin →
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  3. Match Making BS

    I've noticed on several occasions that the Brawl matchmaking especially seems to favor opponents who's decks counter my own perfectly. If I'm playing a mono-red aggro deck, i will be matched up against a midrange or control deck that makes me unable to play the game. Even after updating the deck list to try and fix the flaws in my list, the opponent's deck just "happens" to perfectly counter the adjustments. Or even worse, mirror matches with the same commander, but more focused on a strategy that counters my own and wins much quicker. this has been a problem I've…

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  4. UI dissapears during niche interaction

    1.   The board state when the UI broke is in the picture below. To recreate the exact scenerio, I casted Hautli's Final Strike targeting Laughing Jasper Flint, which triggered the Hardbristle Bandit. In the exact moment I clicked on the Bandit to tap it for mana, my opponent conceded and the results screen never popped up and the gear icon the top right corner dissapeared.
      
    2.   I am on PC.
      
    3.   The game is not frozen, but I am stuck in this game with the only option of force quitting arena.
      
    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  5. Immolating Gyre issue

    Immolating Gyre leaves behind a ghost of a creature when it kills a stack. The ghost is not a token, it's visible on my board but not theirs

    1 vote

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  6. Auto tapper not prioritizing Thran Portal correctly over painlands

    ISSUE: Auto tapper will use a painland (Shivan Reef) before using Thran Portal.

    Steps to reproduce:
    1) Have these three lands in play untapped - Island, Shivan Reef, Thran Portal (set to red)
    2) Play Stormcatch Mentor

    RESULT:
    Auto tapper taps Island for blue and Shivan Reef for red

    INTENDED RESULT:
    Auto tapper should tap Island for blue and Thran Portal for red

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  7. Draft: Unable to view selected cards during drafting.

    During drafting, both premier draft and quick draft, after selecting card, during the card picking phase, I am unable to interact with the cards selected. I am unable to scroll to see which cards has been picked already. I am unable to inspect the cards until after the picking phase.

    Steps to reproduce - Anytime during the picking phase.

    1 vote

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    0 comments  ·  Events  ·  Admin →
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  8. Bloomburrow art book / Players Guides / Set card list

    Art book would be amazing. Bloomburrow go me back into magic after years as I’m a huge mouseguard fan and love art in general and secret lairs. Also bring back the players guides/ card list.

    As such a physical format collecting game it’s really a shame that the sets don’t have card list or players guides like they used to. Easy to print booklet of all the cards and most of all PHYSICAL! So cool. In a world of digital it’s super sweet to have physical media. Especially in a collectors tcg game. Pokémon does it. Pokémon also gives you…

    1 vote

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  9. garbage companies

    A money worshiper who has thrown away his pride
    waste of resources
    Get it off the face of the earth as soon as possible

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  10. タワーデッキの相手とのマッチで、処理が異様に遅くなるバグ

    タワーデッキの相手とのマッチで、処理が異様に遅くなった。
    サイドボーディングの、決定ボタンも反応が悪く
    効いたときもあるので完全に効かないわけではなく、処理が異様に遅い現象だと思われる。

    サーバーや、処理装置を
    アップデートしろよ。

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  11. Into the Floodmaw is bugged

    It can return morph lands to their owner's hand which should not be possible as the card specifies NON-LAND permanent

    1 vote

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  12. 1 vote

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  13. Cards disappear

    During drafting, my premier draft was ruined by the cards not appearing any more but the timer still going. Plz help

    1 vote

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  14. Crash antes de iniciar partida en draft premier

    Cuando esta por iniciar la partida. Crashea y me saca. Quiero iniciar rápido pero me deja esperando 10 minutos.

    1 vote

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  15. MTG Arena crashes at launch

    Since over a week I can't play the game because when I launch the game on my mac the game crashes as soon as it launches. It basically opens and does update and crashes after.

    I'm on a Macbook Pro M1
    Sonoma

    2 votes

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  16. Coins

    Not getting any coins after winning matches.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  17. K'rrik's ability to pay with life is not taken into account when the game count how much mana is left

    It cause the game to automatically go to the end of a main phase while you could still cast some spells.

    Example : I have 4 untapped Swamps in play, I play K'rrik and have a Sorcery with a BB casting cost left in your hand. The games will send you to the end of the phase assuming you are out of options.
    I can use full control to avoid this, but it is a common play pattern of K'irrk so I don't think we should have to

    2 votes

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  18. Forsaken Minor Bug

    There is currently no way to recast it after committing a crime. Tried paying the black mana in multiple phases and entering full control.

    2 votes

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  19. Network error

    After every game I play un mtg mobile there is a network error and I have to log in again. On top of that, the logging screen lasts an eternity to load. I have High speed Internet with WiFi connection and I dont' have problems with any game but mtga.

    2 votes

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  20. Mtg Arena

    Korvold + Jade orb of Dragonkind: hexproof persists for more than just one round, it does not go away.

    2 votes

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