MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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9663 results found
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Login Queue
Mac m1 12.4 . Can't login since June 24 2022 update. I am stuck at login queue. It works on my iPad. I have reboot and reinstall the game, it is the same, stuck at login queue
12 votes -
Guardian of New Benalia
When I try to use the Indestructible ability for Guardian of New Benalia, the game freezes and won’t complete the action.
6 votes -
Draft Win Not Counted
Playing in a Premier Draft event, I won a match and it didn't count the win. The Victory screen displayed and the event win counter was still at 1 instead of moving to 2 wins.
Platform: Windows 10
Attaching game log and screenshot.46 votes -
Game crash during attack phase
While play round 2 of traditionnal sealed DMU, my opponent timed out during his/ger attack without selecting a unit to boost the power of an attacking creature with enlist. The game was stuck with this creature glowing and tapping/untapping ceaselessly.
I got out and now I can't come back in, the game is still going on.6 votes -
App crashing constantly in iPad iOS
App is crashing constantly in my iPad iOS. had not played in 1 or 2 months and now I'm back and out of 7 games I played in the last 4 days, 4 have crashed the app. This is absoluteley unplayable. It didn't use to be so bad. I don't know what you released but it's crashing to a point of leaving the game.
30 votes -
Paradox engine broken combo
I see it's a felt issue: I've been playing against an artifact deck using Paradox engine, I don't mind losing, I would just like to play. After 4th round he took a 5 min long turn repeating the same combo over and over again where I had no say in anything. Either you ban it or you make it something like "congratulations, you win the game". At least we won't lose more time.
7 votes -
alchemy
As someone who has played almost every day for the past year and poured $1700+ into my Standard and Historic collections, the Alchemy changes in Historic make me regret ever playing Arena. Out of 20+ Historic decks only two were playable without swapping for rebalanced Alchemy cards, when they're not even the most broken cards in the format.
I got into Historic because I was a kitchen table player in paper and wanted a more challenging and interesting format closer to what I was use to without using the unsightly and annoyingly cumbersome MTGO platform. Now I can't even escape…
53 votes -
Hidding/reordering basic lands
For every color, I (and, I suppose, many players) have my favorite basic land. So, whenever I draft or build a deck, a have to scroll through even 6 (sic!) pages of basics lands (most of my favorite basic lands ar from Kamigawa). Could we get option to hide or reorder basic lands we don't use?
Such an option would be helpfull for many cards, but basic lands are the most irritating ones.
11 votes -
Premier Draft Bug
I am stuck in the premier draft screen after my first pick. Waiting on other players to pass a pack past the time limit for passing a pack. When trying to go to menu, the game crashed with "waiting for server". After ending the game with "end task", and rejoining the draft I ended up with random picks. Please provide a refund. Thanks in advance.
15 votes -
MTGA Dominaria United prerelease code redeemed, clicked redeem, but no packs were delivered
Arena code from prerelease event was entered and accepted fine. Upon clicking "REDEEM" I have one pack, not six, in my PACKS tab. Tried code again and it says it has already been used.
6 votes -
Cut down does not work
The card cut down is not allowing 5 toughness or less to be selected.
7 votes -
win a game in play modality (not ranked)make limited rank get a downgrade
win a game in play modality (not ranked)make limited rank get a downgrade
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UTC_Log - 09-19-2020 03.47.34.log 441 KB -
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857 votes -
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Tasha, Unholy Archmage Bug PC
Tasha, Unholy Archmage +1 states that if a creature an opponent controls attacks until your next turn, they recieve -1/-1 counter.
However I've noticed on 2 separate occasions where if Tasha leaves the battlefield the effect will not trigger, even though the temporary emblem is shown on screen. Do not currently have any gameplay. Please advise.5 votes -
The game keeps bugging out, freezing and disconnecting
First, the game wouldn't let me start a match, saying my deck was invalid when it clearly was not. Then, I relaunched the game, which caused it to bug out completely and tell me I have to complete the color challenges to unlock more game modes.
Finally, I logged out and logged back in which made the game functional, but only until I started a match, at which point it kept freezing, loading, bugging out until it eventually just froze permanently and I hate to force quit it.
Just thinking about how I spent over 100 bucks, 50 of which…7 votes -
Forcing alchemy
Stop putting alchemy as the default for decks and playing. I dont want to play alchemy. I hate it, the implementation is awful and has pushed me to not even want to touch historic.
On top of that I get put into alchemy que accidentally because y'all are trying to force it down our throats by putting it as the default deck building format and default que. I have never once wanted to play alchemy or make a deck for it.
If your going to put that garbage into arena at least stop trying to force me to "try it…
24 votes -
Can’t block in tutorial
Can’t assign blockers in tutorial. Tried restarting multiple times and nothing changes. Apparently this is an ongoing issue with others also. Why don’t they fix this?
12 votes -
Quick draft event bug
I can't acces to the Quick draft event on Arena. I've tried it on my phone (Android) and on my laptop (windows). It seems that there is a bug related to the last time I played a Quick draft. It appears 'Resume draft' but I can't acces to the Quick draft main page neither by 'Resume draft' or other way. What can I do?
6 votes -
Game Crashes during match
game crashes when looking for an opponent during Premiere draft. attempts to restart the program and re-access match in progress does not work. program initializes, finds match in progress, attempts to load game, hangs up and crashes. results in a time out of the match and a match loss. once match is over i am able to relaunch the client without crashing
17 votes -
Karn, living legacy emblem not working
The new Karn, Living Legacy emblem does not work on Arena. Once I got the emblem whenever I tapped an artifact lane for mana or a mana rock it should trigger but it does nothing. Please fix this soon with a patch.
5 votes -
「選定された平和の番人/Anointed Peacekeeper」のETB能力によるカード検索UIが日本語で正常に機能していません
日本語環境において、「選定された平和の番人/Anointed Peacekeeper」のETB能力によるカード検索UIが正常に機能していません。
漢字を含むカード名を検索する際、漢字の後に括弧付きでフリガナを入力しなければならないようになっています。
フリガナ無しで検索にヒットするようにしてください。8 votes
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