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MTG Arena Bugs & Product Suggestions

← Customer Feedback for Wizards of the Coast



This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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Bug/Product Suggestion Details

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15887 results found

  1. Constructed Rank not working

    In a standard ranked best of 3(Traditional standard play), I won the first match, and my opponent quit the game so we didn't play the other matches and the "Victory" word appeared, but no points where added to my constructed Rank. I was at platinum 4 with zero bars out of six, and after the game was still zero. I think that in this case, if the opponent quit, and the victory was displayed the bars should be filled, such as in "standard play" mode

    7 votes
    1 comment  ·  Gameplay  ·  Admin →
    How important is this to you?

  2. Game crashes constantly on mac

    please fix the mac client asap, game crashes constantly upon taking the first action after start up. and also please give us full screen support. honestly it's embarrassing how bad this client performs

    17 votes
    1 comment  ·  User Interface  ·  Admin →
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  3. Game crashes during Draft, cant pick cards without the game crashing

    Game crashes during Draft, cant pick cards without the game crashing

    20 votes
    2 comments  ·  Events  ·  Admin →
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  4. Game crashes

    Game crashes at multiple occasions. Quite annoying if you just spent 10.000 gold to take part in a premium draft (and the game crashes while drafting = random card & while playing = loosing).

    Is it possible to redeem the 10000 gold?

    23 votes
    0 comments  ·  Gameplay  ·  Admin →
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  5. Game Crash during draft and sealed

    i got a lost at my sealed cause of crash during game and 3 lost in a row during draft...i pretend my crystals back...this is an arena problem and we all should have the refound.The game crash during play and don't let me rejoin in the current game...but it only let me enter after the time is out and i got a loose!
    I want my sealed and draft crystal back!

    20 votes
    3 comments  ·  Gameplay  ·  Admin →
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  6. Crash during battle

    Hi !

    Crash during sealed match while the turn 2 and impossible to reconnect to the match. The game load and when "Ready" is displayed on the screen, the game crash again.

    23 votes
    0 comments  ·  Events  ·  Admin →
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  7. Opponent cast spell without correct mana available

    Opponent cast 3 red spells without any mountains or other red mana sources available

    8 votes
    2 comments  ·  Gameplay  ·  Admin →
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  8. Sparky freezes

    Bug since last extension went on and while playing direct match with Sparky. If you're playing a deck including "Brideciel allègre" (in french) Sparky is unable to play instants that would involve a mana cost adjustment and the game freezes. All we can do to resolve this is to leave the game.

    35 votes
    3 comments  ·  Gameplay  ·  Admin →
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  9. Incorrect game loss

    I was facing a player in ranked historic. They played Approach of the second Sun and I countered it. When they played it again it won the game, the first cast should not have triggered as it was COUNTERED.

    5 votes
    1 comment  ·  Gameplay  ·  Admin →
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  10. Orah, Skyclave Hierophant DID NOT ACTIVATE WHEN KILLED

    I played Orah on my next turn after my opponent wiped my field with Ugin the Spirit Dragon (so my graveyard was full of creatures with cmc 3 or less). My opponent then dealt 3 damage to my Orah, but when Orah died, Nothing Happened. Seems like Ugin The Spirit Dragon has been causing tons of issues lately

    9 votes
    1 comment  ·  Product Suggestion  ·  Admin →
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  11. El juego se bloquea y se cierra a media partida y es imposible entrar hasta que se ha perdido la partida.

    El juego se bloquea y se cierra en partida y es imposible entrar hasta que se ha perdido la partida. Soy nuevo y he perdido todo mi oro en el draft el cual estoy perdiendo porque se me cierra el juego y no puedo reconectar, al intentar abrirlo de vuelve a cerrar....
    En el draft me ha pasado al empezar la partida, llevábamos 4 rondas .
    Otras veces me ha pasado al final de la partida.

    18 votes
    4 comments  ·  User Interface  ·  Admin →
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  12. ドラフトの対戦中にフリーズ

    対戦中にフリーズし、敗北扱いになりました。
    敗戦数はそのままになるのでしょうか？

    21 votes
    12 comments  ·  Gameplay  ·  Admin →
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  13. Kaya's ghostform failure

    Adding to the reports. Kaya's Ghostform is currently not working at all. Had my commander exiled with Etrata with the ghostform attached. It didn't trigger. Please fix this.

    35 votes
    21 comments  ·  Gameplay  ·  Admin →
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  14. Game Crashes

    Everytime time the Game crashes, I can not enter the Game again. After serval Minutes I can me log in, but the Game that i was playing , I lose every time.

    21 votes
    1 comment  ·  Gameplay  ·  Admin →
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  15. el juego de cierra en medio de una partida

    en medio de una partida se cierra el juego y al volver a conectarme para poder terminar dicha partida me crashea y sucede seguido ... ya perdi 4 partidas por culpa de este bug por favor arreglenlo ... esto sucedio desde la ultima actualización o cambio de evento

    20 votes
    2 comments  ·  Gameplay  ·  Admin →
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  16. quest XP

    Hi,

    I try to optimise my daily quest and weekly quest for the mastery pass.

    I notice a problem with the XP rewards. In this screen exemple i won for the second time today (100 XP) and my eleven time this week (250 XP). I must had 350 XP and i only received 275 XP.

    That's not the first time I reported 2 other bug : I only win 500 XP on my daily quest (for a 750 XP Quest).

    I will lose my objectif of lvl 80 because of the rewards bug (I will reach only the lvl 79…

    37 votes
    1 comment  ·  Store  ·  Admin →
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  17. Cards that says "activated abilities can't be activated" they do NOT work it all

    Cards that says "activated abilities can't be activated" Like "LawMage's Binding" and "Faith's Fetters" they do NOT work it all. Players that have enchanted permanents with those cards/enchantments still can activating abilities like if those cards didn't exist.

    14 votes
    5 comments  ·  Gameplay  ·  Admin →
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  18. Death touch broken

    A creature with death touch activating an ability that allows it to do non combat nuke damage should not be triggering death touch. Coding for death touch is broken and allowed players to use cards that give death touch creatures a non combat nuke and kill creature at will giving them un earned wins. This needs to be addressed and fixed.

    14 votes
    1 comment  ·  Gameplay  ·  Admin →
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  19. Game disconnected mid game

    Game disconnected mid game, looked at a black screen for several minutes. Restarted client still a black screen, restarted one more time and it loaded out of match with a match loss. Can I get reimbursed for that event?

    21 votes
    1 comment  ·  Gameplay  ·  Admin →
    How important is this to you?

  20. missing mythic wildcards

    I had 6 rare wildcards and 2 mythic wildcards, when I crafted 2 rare cards I also lost the 2 mythic wildcards

    20 votes
    1 comment  ·  Deck Building / Collection  ·  Admin →
    How important is this to you?
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MTG Arena Bugs & Product Suggestions

Categories

Feedback and Knowledge Base

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MTG: Arena Customer Support
  1. Install and Update Issues
  2. Stuck at Checking for Updates?
  3. Performance Issues, Lag, and Freezes
  4. Recurring Game Crashes
  5. Display Issues