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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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25760 results found

  1. Match making

    So I'm going to leave and quit investing the hundreds of dollars at the end of this month if keep losing 80% of games. Figure out a way to no set your players up for consistent failure with your rng

    2 votes

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  2. クイックドラフトで対戦相手に勝利したが、敗北扱いとなった

    クイックドラフトで対戦相手に勝利したが、その後、ドラフトのトップ画面に遷移した際に、敗北扱いでドラフト終了となっていた。
    日本時間 23時ごろのプレイです。 ログを添付いたします。
    こちらの場には、コイロスのロック鳥、鉄管の破壊者、ラト=ナムの達人、+1体のクリーチャーを展開していたと記憶しています。

    また、同じくクイックドラフト中で、これより何戦か前にも、こちらの優先権が勝手に放棄された結果、敗北扱いとなった。
    こちらの優先権時に能力を使用、および巨大化を使用すれば勝利していた盤面だった。
    (こちらは直後のログ取得をしていないのですが、今回のログから判明しますでしょうか?)

    2 votes

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  3. 1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  4. Pauper won't let me use non-standard legal cards when I see other people using alchemy cards

    I see everyone else using Patriar's Humiliation and alchemy cards so saw based on description it was Historic Pauper. I try to make a Historic deck and use for Pauper, then it says my deck is invalid. If I try to make a pauper deck in the drop down though, it doesn't give me the option to put the Alchemy cards in. I would like my 400 gems reimbursed, because I can't compete against these alchemy cards if I can only use cards from standard

    2 votes

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    0 comments  ·  Events  ·  Admin →
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  5. Celestus tapping for 1 mana instead of 3

    During a game I played against Azorius Control, there were several occasions where my opponent tapped the Celestus for 1 mana to activate it's Day - to - Night ability, instead of the 3 that should be required.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  6. Game locking up

    During a match, I played a card [ Cut Down - 1(B)] and it would not let me select a target. Then it returned it to my hand, starting one of my two (2) timers, then locking up. After some time had passed and all my timers used, it ended my turn and proceeded to my opponents turn. All the while, my opponent was not able to play cards as well after the lock up.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  7. Arena crashes at launch

    My Arena did crash while i was ingame and now it cant start anymore.
    Nothing works it just doesnt react when i try to start it.
    already restarted reinstalled whats going on.
    playing on high end pc and i play since beta and never had this problem

    5 votes

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  8. Infrequent bug: click and drag to select causes card to disappear from potential picks

    There is a long-standing bug that causes cards that have been clicked and dragged, but not yet selected to disappear from the card pool for the current drafter EVEN THOUGH NOT YET TAKEN. I have had this happen to me twice in the last week, and have seen it happen to streamers within the last two weeks. There are also longstanding bug listings that describe this same (or similar) problem. Please fix!

    1. Give us the steps to reproduce the bug

    Click and drag cards in each pick, but don't select them. I do this habitually because I found it the…

    40 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  9. Any deck promo code for 2023 and future ?

    Any chance wotc release new mtg arena deck paper version with promo code 2023 and future ? I love having the paper version and the code for mtg arena.

    1 vote

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  10. draft victory lost bug

    I had on 6 - 2 result at major draf All Phyrexian. I begin a match few second after the launch the match stop and i was sending to the main page of the draft with my result of 6-2. I relaunched a game, i won them and my result was 6-3 .
    i want to now why and find the gain that i didn't have.

    1 vote

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  11. timing out

    for the second time in 3 tries I saved enough coin to get into a draft and then got timed out or disconnected and lost my games. This issue here I've had many times. I play a card, it's in the stack and then I get disconnected and the card is now just sitting on the board and seems to be lost. I can never play it and I lost my turn. It's a double hit and really frustrating to lose matches this way.

    1 vote

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  12. Bug during round 6 of day two of arena event

    I lost the second match of my second draft to a bug. I want to learn how I can be reimbursed.

    1 vote

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  13. draft

    Draft lost because of ''waiting for the server''.
    Hope to have my money back!

    1 vote

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  14. 1 vote

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  15. 1 vote

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  16. Gravebreaker Lamia treats the command zone as a graveyard in Historic Brawl and reduces commander casting cost by 1 mana

    Game version: 2023.24.0.4454.986775

    Gravebreaker Lamia treats the command zone as a graveyard in Historic Brawl.

    Its passive "Spells you cast from your graveyard cost 1 less to cast" is applied to the command zone. This means that if you have a 3 mana commander and it gets removed while the Lamia is on the field then the commander's updated casting cost will be 4 mana instead of 5.

    Steps to reproduce:

    1. Play a relatively cheap black or black/white commander.
    2. Get it removed once or twice.
    3. Play Gravebreaker Lamia with no other cost reducing artifacts (no Bontu's or Oketra's Monuments for…
    1 vote

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  17. 多元宇宙と共に

    サイドボードの存在するデッキで「多元宇宙と共に」の「デッキの一番上のカードをプレイしてもよい」という効果が適用できない

    1 vote

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  18. 日替わりセール

    3/5の日替わりセールで基本土地のスタイルの詳細で犬のイラストのものがあったので購入してみたが反映されなかった

    1 vote

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  19. Some default Basic Land skins not selectable

    Im unable to Select 2 of my default plane Land skins. See Screenshot attached. These Land skins I bought first, about a year Prior to obtaining all other colors recently when they where on sale again.
    Thanks for default functionality! Huge time saver

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  20. Not getting gold rewards.

    I was at 6/15 of daily wins and at 950 gold. Won the game, reward window popped for the daily and weekly rewards and my total gold went from 950 to 0. Restarteted the client and gold was still at zero, played to 8/15 and 12/50 and my gold is now 50.

    Log attached from the point of 6/15 daily wins.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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