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MTG Arena Bugs & Product Suggestions

← Customer Feedback for Wizards of the Coast



This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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Bug/Product Suggestion Details

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13952 results found

  1. black screen launch

    Despite the latest hotfix, still impossible to launch the game => black screen.
    Windows 7 64bits

    35 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  2. game auto-concede

    I had my game auto-concede twice this evening. The second game was very involved with many active cards on both sides. I thought maybe my cordless keyboard caused it the first time, so I turned it off. Then it happened again. WTF???

    35 votes

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    13 comments  ·  Gameplay  ·  Admin →
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  3. Kaya's ghostform failure

    Adding to the reports. Kaya's Ghostform is currently not working at all. Had my commander exiled with Etrata with the ghostform attached. It didn't trigger. Please fix this.

    35 votes

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    21 comments  ·  Gameplay  ·  Admin →
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  4. Game Skipped Main Phase 2

    Mana and playable cards in hand, but turn ended/ phase 2 skipped despite this.

    1. Start Draft.
    2. Turn ended/ skipped main phase 2
    35 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  5. Rusko, Historic brawl

    Hello,

    I’ll assume I’m not the first or only one to report this, but something needs to be done to address the issues surrounding Rusko, especially in historic brawl.

    He is too strong to the point where he’s played by everyone, especially because he gets matched up against lower tier commanders. I’d suggest he needs to be banned, severely nerfed or put in a queue of its own where people just face other Rusko commanders when matching up.

    Please fix this as soon as possible, having to face him in 60% of my match-ups when I’m playing « fun »…

    34 votes

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    15 comments  ·  Gameplay  ·  Admin →
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  6. Scurry Oak & Heliod, Sun-Crowned Combo Timer

    For decks using the Scurry Oak, some life gain creature (typically Prosperous Inn-Keeper, Soul Warden, or Famished Paladin with some kind of enchantment or attached), and Heliod, Sun-Crowned, when they start their combo they are allowed to take as long as they wish to continuously make tokens and gain life. Rarely ever does their timer even start to count down, meaning that, if they wish, they could simply stall the game for as long as they see fit to keep re-activating their combo. Please institute some sort of player overall turn timer, or some timer trigger for how long someone…

    34 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  7. Game stopped on opponent's turn, timer not working, softlock forever

    Playing a game against an opponent. They had the upper hand, so I can't imagine them doing this on purpose, but the game would just sit there. No timers showed up (opponent had x2 ready to go) but the timers never triggered, and the game is just sitting there waiting for the opponent to continue their turn.

    log is attached.

    34 votes

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    12 comments  ·  Gameplay  ·  Admin →
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  8. Moraug's Landfall Trigger does not successfully trigger

    Just lost a game I should have won because Moraug's trigger didn't go off properly. I casted him, played a land and moved to combat but didn't receive my extra combat phase or buffs.

    34 votes

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    9 comments  ·  Gameplay  ·  Admin →
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  9. Ozolith broken, must choose creature

    I played the Ozolith and in the card text it says "you may move all counters...", but in action I had to choose a creature of the opponent, because mine were all dead.

    34 votes

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    12 comments  ·  Gameplay  ·  Admin →
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  10. Sparky freezes

    Bug since last extension went on and while playing direct match with Sparky. If you're playing a deck including "Brideciel allègre" (in french) Sparky is unable to play instants that would involve a mana cost adjustment and the game freezes. All we can do to resolve this is to leave the game.

    34 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  11. We still can't log in

    "all systems operational" and "no incidents reported today" how do you make such absurd statements while not acknowledging a critical issue like players not being able to log in for 10 hours

    33 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  12. Problem with Friend Challenges--Network Error--Unable to submit deck

    I'm running a Powerbook Pro (2018) with OS 12.7.1. When I try a friend challenge with my son, who is on a PC, he gets into the game right away and I get "Network Error--Unable to Submit Deck" regardless of what deck I submit. This has been going on for a few days. It does not matter who initiates the challenge--it's always the same result for me.

    33 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  13. no more alchemy

    Separate those stupid broken *** Alchemy cards from the real ones, I don't need people perpetually raping me beyond comparison. Also, why the **** is there an ability that lets people conjure the same ******* spell over and over and over and over and over in a SINGLE ******* CARD FORMAT?

    **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY ****…

    33 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  14. The Stone Brain is Glitched and Causes Match Timeout for Loss

    The new card from Brother's War, The Stone Brain, causes a glitch when it is activated.
    The screen to input the card name you want to search for, for the card's effect, does not populate.
    However, that effect never resolves, seemingly due to the screen to input a card name never populating, so you time out of the match.

    I have tried it with multiple decks, and closing and restarting MtGA to see if the glitch fixes itself while the effect is on the stack, but nothing changes, still time out without possibility to do anything.

    With how often The…

    33 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  15. sound

    Audio cuts out midgame on macbook. I have to restart my laptop to get sound working again.

    33 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  16. Friendly brawl not functioning

    Since the new update, when I try to make a friendly brawl on Android, my screen shows friendly brawl but my friend shows 60 card deck, and when I select a brawl deck it says invalid deck option. And vice versa, when they send one to me. This will then bug the game and will have to close the app fully.

    33 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  17. product suggestion

    First time I’m writing y’all about a complaint. Look I’ve been playing since open beta, and I’d like to kindly ask yall,

    Please don’t rebalance historic cards, for use in historic format.

    I play historic because it’s the closest thing to an eternal format. And errata-ing or rebalancing cards, i would honestly yall rather ban or suspend them.

    Look, i just want the cards i play online to be as close to the ones on paper as possible. I wasn’t happy about the digital only cards in historic but, whatever, it’s okay, i didn’t write in to complain.

    But I’m…

    33 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  18. Don’t live balance historic

    Don’t live balance historic. It defeats literally the entire point of an eternal format, if we start altering cards and nerfing deck that aren’t overpowered out of the meta in an attempt to make a “fixed standard” and break historic I will probably quit.

    33 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  19. Bruenor Battlehammer

    Bruenor Battlehammer's free equip ability doesn't work since latest patch.

    33 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  20. Ban tibalts trickery in both historic AND standard ban it. Just BAN it

    Ban tibalts trickery in both historic AND standard ban it. Just BAN it

    33 votes

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    2 comments  ·  Gameplay  ·  Admin →
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MTG Arena Bugs & Product Suggestions

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Feedback and Knowledge Base

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MTG: Arena Customer Support
  1. Install and Update Issues
  2. Stuck at Checking for Updates?
  3. Performance Issues, Lag, and Freezes
  4. Recurring Game Crashes
  5. Display Issues