MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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13952 results found
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Matchmaking broken
Matchmaking does not work. I have tried Historic Brawl, Jumpstart, and Standard Ranked queues. I sit in the queues for minutes and can't get a match. Either nobody is playing or matchmaker is broken, both of which should be Code Red for y'all.
37 votes -
Juego se cierra en cada partida
Desde ayer (25/06) el juego se cierra en cada partida, perdi draft y cada partida que realice, probe desistalar el juego, pero el problema persiste
37 votes -
Draft lost
Disconnect during draft. A lost one draft e one sealed. 10.000 gold e 2.000 diamonds.
37 votes -
Loss game without a loss condition
I am on my turn, with a lot of life, no possible condition to a lose game, attack and the game reproduce the animation of a loss game and appeared the message "defeated", like if I did concede game. But the only thing I did was declare attackers. 2 different times, on 2 different games, on 2 different situations. Both games on ranked.
37 votes -
Friends list broken, cannot challenge friend
Friend on iOS can add me as a friend but I disappear immediately, as if I'm offline. Earlier it just said he had no friends, which is rude
Anyways, we've tried direct challenge through friendslist with identical settings but it won't start. Just gives us cancel button
36 votes -
Scute Swarm Landfall Bug
Scute Swarm - Landfall does not generate additional tokens beyond 248.
To duplicate, play Scute Swarm and trigger its ability repeatedly by playing lands. Once the swarm of tokens reaches 248, no further tokens will be generated.
PC
At 248 tokens, no further tokens are generated by triggering landfall
Tokens should continue to generate regardless of number
None, can recreate if needed
None found
36 votes -
mill rogue ban
You have to do something about mill rogue decks. This is not fun and there is no variety.
I don't have game tracking to see who I play against but nearly 90% of my games are against mill rogues.
I shouldn't have to change my deck just to play against mill rogues, then the game just becomes mill rogues vs anti mill rogues.Just ban the enforcer or the crab.
36 votes -
Win or Lose my rank goes down.
after the latest update my rank goes down win or lose in ranked play. and in unranked play it does the same thing i lose rank
36 votes -
After a victory, I lost a bar in my rank standings instead of gaining one.
The person I played against conceded the match and it said victory but I still lost a bar in my rank progression.
36 votes -
No change in constructed rank
I am not getting any change in constructed rank
36 votes -
Titans Nest
Dear WOTC,
I tried out Titans Nest today and lost matches due to time out because it just takes too long to manually exile cards to produce mana. Can you please improve the handling in game of this card.
Thanks a lot
A MTG Fan
36 votes -
stacked card stuck on screen
When playing against GW Auras, an opponents creature had 5+ enchantments stacked. AS I Was clicking through the stack to see each one, the full art for one of them became 'stuck' on the screen, covering the combat area. it did not go away. When I went to combat on my next turn, I could not see what blockers were declared due to the card in the way.
36 votes -
Isildur's Fateful Strike
I've been trying to play with the card Isildur's fateful strike in draft and it's not letting me play it. The card wasn't lighting up and wasn't an option to click on. This problem persisted throughout multiple games. I had the necessary lands to cast the card, but it would never let me. At first I thought it was a bug where it was only available when my opponent had more than 4 cards in hand, but that wasn't the case either.
35 votes -
Nykthos activation ability BUG
Nykthos, Shrine to Nyx can't manually activate its second ability propriety under particular circumstances such as (probably) when Kiora, Behemoth Beckoner or Karn, the Great Creator (maybe other colorless artifacts) in play.
When activate manually, it shows the same GUI as though there is no devotion counts available.
Never happened before ONE release.
35 votes -
Sound loss PC
The sound is intermittent,some sounds come through but most do not, any suggestions?
35 votes -
Settle the wilds visual bug
Bug with Settle the wilds. When the card is played a land card is added to the hand of the player and he cannot play it. Otherwise the card works fine except for this strictly visual bug.
Bug encountered on PC twice
35 votes -
Game keeps freezing and crashing on ipad
The game crashes or starts freezing up during every match on my ipad
35 votes -
Opponent's conceding counts as my loss
Unfortunately I'm not sure how to reproduce this, but I was just playing in an Arena draft, my opponent conceded, and some kind of bug happened where it was recorded as a loss.
35 votes -
Didn't receive mythic card reward from mastery
I was playing standard ranked and was going to hit level 29 on the mastery pass rewards. After the match, I gained enough experience for level 29 but I never received the mythic card reward from mastery. The Zendikar Mastery shows that the mythic reward has a check mark over the mythic card reward but I never received it.
35 votes -
Vito, Thorn of The Dusk Rose + Exquisite Blood
Vito, Thorn of The Dusk Rose + Exquisite Blood causes infinite loop when opponent loses life or I gain life. In a real game I would win unless the opponent can do something to respond. But in Arena it can trigger infinite loop clause that results in draw.
Please add a simple if-statement to your clause; if enemy is losing health during any loop like this to prevent the infinite loop clause from activating, because in cases like this it shouldn't result as draw.
35 votes
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