MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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13795 results found
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Spark rank matches not counting and rewards not progressing
Winning spark ranked matches are not counting for my rank, i can't get the rewards nor play other modes because the game is not registering the progression. I already won over 6 games and not a single one counted.
40 votes -
Infrequent bug: click and drag to select causes card to disappear from potential picks
There is a long-standing bug that causes cards that have been clicked and dragged, but not yet selected to disappear from the card pool for the current drafter EVEN THOUGH NOT YET TAKEN. I have had this happen to me twice in the last week, and have seen it happen to streamers within the last two weeks. There are also longstanding bug listings that describe this same (or similar) problem. Please fix!
- Give us the steps to reproduce the bug
Click and drag cards in each pick, but don't select them. I do this habitually because I found it the…
40 votes -
Citizens Crowbar Sacrifice
Recently played against someone who lost their board to their own Citizen Crowbar sacrifice.
39 votes -
Bug Base Camp
The card Base Camp dont work after update. We cant use colour mana for invoke CLERICS, CRITICAL ISSUE!!!!
39 votes -
the stone Brain
Tried using The Stone Brain and it timed out without letting me name a card. Logged out of client(magic arena) but still showing timed out. It completely locked me out. Was Playing Standard metagame challenge.
39 votes -
Tutorial don't block android
I can't go pass the blocking in the tutorial because it don't let me block
39 votes -
scute Swarm costs
Scute Swarm cause me timeouts even with resolve all. I was playing against a scute swarm and I kept getting charged timeouts. Why would I get charged timeouts because they played scute and it generated 500+ tokens?
39 votes -
game crashes during every match
game crashes during every match since the uptate to M21
39 votes -
Losing connection to server
I am having regular issues with the game freezing, and connection being lost to the server.
Sometimes the connection is regained and the game continues, other times the game recognises that connection has been lost and disconnects me from the game (can be real great when I'm losing, but real frustrating when I'm winning), other times the game stays frozen, and I often have to restart arena and lose the game.
I've tried troubleshooting the network on my end, and there don't seem to be any issues. I have a strong connection with good speeds.
39 votes -
Level up but didn't recieve Mastery Pass Reward Mythic
Level up but didn't recieve Mastery Pass Reward Mythic
39 votes -
Game got stuck after opponent timed out
Opponent not losing game after timing out. I'm playing a game in traditional draft and my opponent decided to quit mid game (before losing). Captured the log. Don't want to concede because then I might lose the match.
39 votes -
Game froze up
It's all in the log. Game froze up, don't know why.
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Log20230621_021339.log 167 KB -
UTC_Log - 01-29-2023 23.54.15.log 7 KB -
Log20220905_150718.log 13 KB -
Log20220224_142638.log 32 KB -
Log20210928_052309.log 1492 KB -
error-2.png 2765 KB -
error-1.png 253 KB -
Log20210902_203617.log 13 KB -
Log20210812_200920.log 329 KB -
Log20210108_212236.log 628 KB -
FROZEN GAME.png 2040 KB -
Log20200727_041423.log 546 KB -
UTC_Log - 07-05-2020 18.34.08.log 167 KB
38 votes -
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Sound
Since the new set was introduced the sound is missing or partially there. It's sporadic and usually during combat but not always.
38 votes -
Direct Challenge Brawl Broke
Direct Challenge brawl will give invalid deck prompt and then lock out of all deck selection.
38 votes -
Binding the old gods failed to activate
Played binding the old gods none of its effects happened
38 votes -
Server Issues
Auto-conceding battles because of server issues. Checked own connections and network and no issues with anything outside of the MTG Arena app.
See log file attached.
38 votes -
All game modes locked
All game modes including tutorial and color challenges are locked. Unable to play any game mode but can see decks and access store
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Play bug 004.jpg 170 KB -
Play bug 003.jpg 164 KB -
Play bug 002.jpg 165 KB -
Play bug 001.jpg 242 KB -
MTGA 2023_09_22 1_12_53.png 597 KB -
Screenshot_2023-09-21-18-19-53-33_0d1fccac8b78e37cdc1dccf8a6bd9734.jpg 527 KB -
Screenshot_2023-09-21-18-19-46-61_0d1fccac8b78e37cdc1dccf8a6bd9734.jpg 494 KB -
IMG_0217.png 6828 KB -
IMG_0218.png 1626 KB -
Screenshot_20230921-090148.png 1067 KB -
Screenshot_20230921-090137.png 544 KB -
Screenshot_20230921-090130.png 334 KB -
screen.png 1112 KB -
Picture1.png 136 KB
37 votes -
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Juego se cierra en cada partida
Desde ayer (25/06) el juego se cierra en cada partida, perdi draft y cada partida que realice, probe desistalar el juego, pero el problema persiste
37 votes -
Calamity, Galloping Inferno doesn't work properly
Calamity, Galloping Inferno does not create the second copy of the creature that saddled it if I am to declare what object to attack with the first copy. (when there is Invasion of Zendikar on the field in this instance, but I assume it will behave the same if there is a planeswalker that I could be attacking)
36 votes -
Matchmaking broken
Matchmaking does not work. I have tried Historic Brawl, Jumpstart, and Standard Ranked queues. I sit in the queues for minutes and can't get a match. Either nobody is playing or matchmaker is broken, both of which should be Code Red for y'all.
36 votes
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