MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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9260 results found
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vault not updating
I just opened all of my MoM pre-purchases and new set drops, but my vault didn't increase at all. That's some sixty packs opened with no vault progress. How can I get my vault to update?
6 votes -
Game crashes after pairing - re-joining impossible
I encountered multiple times the same issue, which I report here for the first time (windows desktop). After pairing in my premier draft games, Arena crashes and when restarting, I immediately go back to the waiting for pairing screen (open match). Once I "wait for the opponent" Arena crashes again. Despite multiple trials, this "crashing" repeats until I have a game loss (due to time out). It is really annoying that I get game losses without playing.
6 votes -
Black Screen on Mac OS Ventura 13.2.1
After update, Arena begins to load and turns black screen.
5 votes -
Interaction between Queen Allenal of Ruadach and Lagomos, Hand of hatred incorrect
On PC;
Lagomos, Hand of Hatred makes tokens and Queen Allenal of Ruadach makes an additional soldier token. When the token created by Lagomos is sacrificed at end of turn, the soldier token is also mistakenly sacrificed. It should remain in play.
28 votes -
Difficult logging in, cannot play "can't submit deck"
As of brothers war update I'm having a lot of troubles logging on (get 'connecting to server' for a few minutes and then told to check connection). When I can actually log in, I can't play any games, as soon as I press play or attempt to submit a deck (phantom draft) I'm told that it can't submit deck.
I have tried: restarting the phone, reconnecting to wifi, connecting through mobile data, and reinstalling the client.
Id love to pay y'all for some new cards but can't pay you until this is resolved.
11 votes -
Refund/replacement for mythic pack - Mythic Pack False Advertising
I purchased a mythic rare pack and did not receive a mythic rare nor a mythic rare wildcard. This is at least the second time this has happened and seems to be an issue that has been happening for quite some time. Please fix this issue, that's false advertising!
15 votes -
STONE BRAIN FREEZES YOU OUT UPON ACTIVATION
Stone Brain freezes you out upon activation on Mac. Suggestion for a fix would be to hire programmers and play testers with the millions you bring in on this game that know what they aRE DOING.
15 votes -
White bar
While playing Bo3 on Android, after sideboarding, a white bar appears on the top part. It stays there even after the game has finished and it covers the main menu tabs.
8 votes -
shuffle
Why do the pole sitting developers suck at their job so much? Is it intentional? For greed? Are they mentally challenged? Should they go back to school? Legit curious. Are they on the pole and just too weak-willed to do anything about it? Like being bullied in grade school. Are they fake and just like pretending to be derpalerp? Do their bosses know they cant code? Can they be replaced? Do they suck that good that it doesn't matter how bad they suck? Do they let their children do the coding? Do they outsource it to India? Have you looked…
12 votes -
Do not add Alchemy to Historic!
Do not make Alchemy in Historic mandatory, the player base does not want this, the comments about leaving MTGA aren’t all empty threats.
188 votes -
scute swarm
Scute Swarm lags out the already stressed code to the point that it sent me to a draw.
Just let me play solitaire.
7 votes -
Game crashed, didn't let me login into match showing "unable to locate collection" error
Game crashed, didn't let me login into match showing "unable to locate collection" error.
Once i managed to login again it didn't allow me to take any action and gave me a game loss for time out. Can you please look into it? The experience on mobile have been very frustrating. Thanks ViR5 votes -
Store Tab crash
Whenever I open the store tab after the latest patch today, the client crashes
15 votes -
birgi
Bug/Exploit with Birgi & Grinning Ignus in explorer
On Android/mobile
Casting Ignus gives one red from Birgi, which allows infinite loop of grinning ignus back to hand & recasting, MTGA does not recognize this for timing out
Unsportsman like conduct - player "torret" exploiting this
6 votes -
paradox engine
i have a new idea, you know how brawl is basically just commander but with planeswalkers as commanders? well, in commander, paradox engine is banned so why isn't it ******* banned in brawl too??? It suck all the ******* fun out of the game. you could make pithing needle legal in the format and i wouldn't give a **** as long as you ban paradox engine. please. i'm loosing my mind.
14 votes -
Frozen on opponents turn
Timer froze on opponents turn, game will not time out and move to my turn, it is just staying on the opponents end step.
11 votes -
Game crashes and closes after clicking Premier Draft
I finished my last Premier Draft game and the game crashed when I was about to retrieve my prize, now the Premier Draft continues to show "Resume", but if I click it, the game crashes again, and now I am unable to join Premier Draft events.This happened on PC.While clicking Premier Draft, the game crashes instead of allowing me to start a new one.The game should give the reward for the finished draft and then allow you to begin a new one.No relevant screenshots/videosNo workaround, found.
19 votes -
vault
vault progress
When opening up packs of the newer sets, the vault percentage does not increase. This has been an issue for months. Fix the effing thing.
7 votes -
Please remove Alchemy
Please remove Alchemy from Historic.
153 votes -
goblin charbelcher
How did this card do 51 damage to me in 1 turn. He played the card and used its activatable It says reveal until a land card is reveled then does damage equal to nonland cards shown. That means it went through my entire deck and didnt find a land card. if this is an exploit please ban this kid and anyone playing this bug for a year please. and if it isnt a bug please explain how it is working correctly. He deserves to be banned because he knows this is an exploit before this because he said gg…
5 votes
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