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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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9248 results found

  1. Prchased a Mythic pack and got a rare wildcard

    Hello. Just bought a Mythic pack and got a rare wildcard. My expectation is that a Mythic pack either contains a Mythic card or a Mythic wildcard, otherwise it is not worth the 30% extra cost.

    As a developer I take it that the rng that triggers wildcards when opening packs is faulty for Mythic packs and does not force them to be Mythic which is a bug in my view.

    Please address this. Would also be great if I could have that wildcard converted to Mythic. Thanks.

    Best regards.

    24 votes

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  2. it keeps crashing consttantly. And the lag in all games is annoying. Please fix da problem PLEASE!!!

    it keeps crashing consttantly. And the lag in all games is annoying. Please fix da problem PLEASE!!!

    7 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  3. style ornithopter

    Ornithopter and Aetherflux Reservoir Card Styles missing.

    I completed the Urza's event for the Brother's War brawl and bought the Aetherflux Reservoir card style, but neither appears in the list of styles to select when I go to customize them. What do I do?

    Very frustrating given I just spent a lot of gold on the Aetherflux Reservoir style...

    6 votes

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  4. MULTIPLAYER NOT AVAILABLE

    PLEASE CREATE 2V2 or group commander. I will personally buy my friends decks if you create this. video games are enjoyed to play together with friends.

    7 votes

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  5. rigged

    **** this greedy gutless pedo supporting garbage company. This game is so ******* rigged it's embarrassing to the game of Magic. I'm sick and tired of paying the exact counter to me deck literally every game no matter what deck i play with. I have to mulligan pretty much 90% of the time just to play the game to begin with while my opponent has a stacked deck and every card is in the perfect order and they draw exactly what they need at the perfect time. ******** people and everybody who works for this ****** organization. I pray somebody…

    8 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  6. Error in play during Brothers War Quick Draft game. Fall of Kroog

    During Brothers War Quick Draft, I played Fall of Kroog to deal 3 damage to each of my opponents creatures during 2nd Main Phase after combat, but the creatures didn’t die and it passed through my end step and onto opponents turn. Their board was 2 x Yotian Dissident & 1 x Thran Spider. They all had damage assigned to them from my combat step and should have all died from my Fall of Kroog. I lost my quick draft game as a result so am very unhappy I missed out on additional gems and/or packs. There was no instant…

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  7. Midweek Magic Missing Text and Images

    The name, description, deck names, event-specific card names, event-specific card rules text, and (intermittently) other card rules text for this Midweek Magic event are missing. My app is up to date and I have tried restarting it multiple times.

    6 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  8. The stone brain

    Every time I use for the 1st time the stone brain the game crashes. When I boot it up I can resume the game and it works but after the game ends I get a black screen, so again I have to restart the game. In the same session if I use the stone brain again it does not crash.

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  9. Muldrotha + Evoke

    When casting a card with Muldrotha using its evoke cost, it doesn’t count towards her once-per-type-per-turn limit.

    8 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  10. alchemy

    A way to disable those alchemy card and be able to play magic the gathering on magic arena?

    20 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  11. Eldrazi Displacer

    The effect should be:
    2Colorless: Exile another target creature, then return it to the battlefield tapped under its owner's control. <i>(Colorless represents colorless mana.

    Instead the exiled card is not returning to the battlefield, it's just stays in exiled

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  12. Exquisite blood and marauding priest

    Exquisite blood and marauding priest start an infinite loop. The game has basically ended because loop. But big issue game takes away ability to concede so you basically have to watch. And it can go on forever because it’s 1 life point at a time. I haven’t experienced any other loop take away the post where you can concede

    19 votes

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  13. Network Error

    i launch the client but i cannot log in becuase im not able to get collection or there was a problem when communicating with the server: Network Error.

    Pls fix it.
    It's a week now the client is very slow

    7 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  14. Friendly Brawl

    Me and my friend are trying to play friendly brawl or hitoric brawl but is not letting us to select the decks we want to play. We're trying to do it on our PCs. We want to be able to play either the friendly brawl or the 100 historic cards.

    156 votes

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    28 comments  ·  Gameplay  ·  Admin →
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  15. deck builder

    I've encountered frequent clitches in deck builder while switching Deck Layout -view from the upper right corner of the screen. Especially in the vertical view the list has glitches all over.

    7 votes

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  16. Recruitment Officer - Japanese Translation

    現在、『徴兵士官』の日本語役が、うまく表示されていないようです。

    日本語表記にした際、英語と日本語が混ざって表示されています。

    8 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  17. Friend Challenge Crashes

    The Friend Challenge system seems to be broken. It takes multiple tries to get a friendly challenge to be successful. Some errors I've had include:
    - When challenged, press accept challenge, pulls up select deck screen, select deck, press play, button becomes unclickable and challenge doesn't start
    - When in deck select screen, press play, loop occurs with a pop up saying that if I leave the page the challenge will be canceled, and whether I press cancel or select deck, the pop up reappears until I log out and log back in
    - Select deck and press play, takes…

    25 votes

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  18. MTGAはチートで今引きを許しているゲーム

    普通に考えてチートとしか思えないくらい、信じられない引きが当たり前のように行われるゲームです。
    運営が知らないなら問題だし、知っていて放置しているならもっと問題。
    ワンピースやポケモンカードに比べて、競技人口が減っていくのも納得のゲーム。

    それで毎回悪口を投稿しようとしたら、報告メニューに行く前にサインインを求められ、いざ投稿しようと思ったらなせか、その段階でサインインを求められる。3分前にしたやろ。

    不都合な投稿をもみ消したい運営と戦うゲームです。

    8 votes

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  19. Phyrexian Fleshgorger Ward Bug

    I believe there is a resolution issue with Phyrexian Fleshgorger. I have no video of this match unfortunately, but the boardstate and actions were as followed:

    I both owned and controlled a Mishra, Tamer of Mak Fawa, and had a Phyrexian Fleshgorger in my graveyard. The opponent had exactly 11 life.

    The opponent resolved a Titania's Command, selecting to Create 2 Bears and give +1/+1 counters, resulting in two 4/4 Bears.

    I use Mishra's ability to unearth my Fleshgorger for 1BR, move to combat, and attempt to swing for lethal. The opponent responds before blocks are declared by casting Abrade,…

    5 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  20. Witness protection bug - creature kept one of its abilities

    I casted Witness protection on ashaya soul of the wild. It became 1/1 as it should, but all of my oponent creatures were still forests, which resulted in losing the game after he casted tatyova, benthic druid. Each creature ETB started giving him cards, because they were considered lands, when they should not.

    5 votes

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    3 comments  ·  Gameplay  ·  Admin →
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