MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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9249 results found
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march of the swirling mist
March of the Swirling Mist failed to target anything, with X being paid to target 7 creatures. Total casting cost paid was 8 blue mana, during opponents combat, to target seven attackers. The spell was successfully cast before damage or blockers we assigned, and went to the graveyard before targeting anything. I am extremely disappointed that most of this games issues points to bad management, employees, and the life span of interest Wizards may have come to expect from it's customers. I hope to see balance changes between Wizards perceived reality and the one We experience as customers.
11 votes -
Please don't mix Alchemy with Historic
If those changes happen I will uninstall the game, I love mtg and have played for more than 15 years now, I have my Arena account since the closed beta and have convinced multiple of my friends to ditch other tcg's for Arena. I play exclusively historic, as I prefer non rotating formats, a long time ago you promised to implement Pioneer onto the client, but you lied about it, now you plan to terminate the only eternal format available without ant consideration to your player-base. If Alchemy affect historic without any news about pioneer, in the 8th I will…
110 votes -
Game registered as loss that I actually won
I won a game by casting Crushing Disappointment with opponent on 1 life and me on 17 (I think - double digits anyway). Arena registered it as a loss. My 3rd loss as well so I couldn't play any more games with my draft deck!
System says "Sorry, we couldn't submit your request" so I'm trying without the game log now.
452 votes -
Card stuck on stack
Often Cards stay in the Stack when a short disconnection happens in the mobile app. This bug made me lose a lot of games in the last weeks.
148 votes -
Auto-pass
New year, same bs they won't fix. Auto pass still doesn't work after 4 years. Also, we th the addition of Alchemy it now the default game mode when swapping decks. Get rid of that sh*t. Ok? Ok.
7 votes -
Card changed "identity" after picking it in a draft
First picked "Darling of the Masses", it changed to a blue card (Can't remember the name) after I picked it. I assumed I misclicked. Once I built my deck, I wasn't able to submit it because of a "Network Error". Went back to the deck builder and the card was back. Re-building the deck I think there were a couple other cards that changed after I picked them. This really screws with the draft and I saw it happen on LSVs stream too.
36 votes -
Arena stuck on Initializing localization database
Reproduction steps:
1. Open Epic Games Launcher
2. Open Arena
3. Log InPlatform: Mac M1, macOS Monterey 12.3.1
Results: The app is stuck on "Initializing localization database". The three dots are animated. After several minutes (10-15), the "Reconnect" popup shows up. Whenever the app is reopened, the same results occur, causing the user to be unable to enter the app.
26 votes -
Game lost for no reason
Hello, I have just lost in the 3rd round of a "traditional standard event" game.
I can't see any reason to have lost this game, neither the time elapsed nor any other effect seems to make me lose.
Attached is a screen of the end of the game:5 votes -
Alchemy
WOTC, if you guys want a quick cash grab, it's simple: Just. Give. Us. Pioneer. One set every few months is bound to sell well, and the player base will be satisfied.
WOTC would make more money and please players much more with just this simple measure.
Instead we get a format no one asked for, with rules nobody asked for. Stop trying to be Steve "costumers don't know what they want" Jobs. This is good of you are innovating and bringing new things to the table, but terrible if you are not listening to your costumers MOST BASIC DEMANDS…
108 votes -
Queen Allenal of Ruadarch plus
So, lagomos once per turn creates a 2/1 elemental token with haste with sacrifice it at the beginning of the end step and Queen Allenal says, whenever a token would be created on your control, you create that many tokens plus one 1/1 soldier token. What was happening is that the token that Queen Allenal was creating were being sacrificed at the beginning of my end step, and i think this should not happen.
9 votes -
App crashes when entering Play queue and when entering Pet selection
App crashes when entering Play queue and when entering Pet selection
Need to restart app. Tried to completeley remove app from mac but issue persist. When issue shows up while waiting to enter a game and I restart the app during game can't use emotes features at all and when game ends it stucks at black screen and need to restart again. I attach game log and apple report about crashes.5 votes -
Not receiving Mythic Rewards on Mastery Pass
I have not received any of my Mythic Card Rewards on the battle pass. I’ve been receiving only common or uncommon.
I am level 79.
9 votes -
Stone brain
Stone brain does not work at all. It freezes my game. I never get to pick opponent's card. The freeze lasts until all timeouts used. Many people report the same problem. Why hasn't this been fixed?
8 votes -
Heliod/ Scurry Oak
My opponent placed so many triggers on the stack that it timed me out of my following turn, allowing them to attack and win. Please fix this.
8 votes -
Game freezing randomly on Android
On Android, the game will freeze at random times, sometimes it will unfreeze and sometimes it won't, after some time if it hasn't unfroze, the game will crash.
It happens quite often, I'd say in 50% of games.
I've no idea what causes it.
I tried to disable the pet but it had no noticeable effect.12 votes -
Phyrexian Dragon Engine ETB
Phyrexian Dragon Engine's ETB ability doesn't trigger when it enters the battlefield from the graveyard using Rivas of the Claw's ability.
- Play Rivaz of the Claw
- Discard Phyrexian Dragon Engine (ex: by using Tormenting Voice)
- Cast Phyrexian Dragon Engine from the Graveyard using Rivaz of the Claw's static ability.
- Observe Phyrexian Dragon Engine's ETB ability trigger
Result: Phyrexian Dragon Engine's ETB ability does not trigger.
Expected Result: Phyrexian Dragon Engine's ETB ability triggers as expected.
Platform: Android
6 votes -
Kinnan and Relic of Legends bug
While playing with Kinnan and Relic of Legends I noticed that Kinnan's mana doubling ability does not trigger with Relic of Legends second ability. When I tapped a legendary creature for mana it did not create another mana of same color created by Relic of Legend's second ability according to Kinnan's first ability. Clearly this ability should work since Relic of Legends allows you to tap legendary creatures to create mana, so this seems to be a bug.
8 votes -
Network Error Unable to join event
Getting "Network Error Unable to join event. Please try again later." for every match I try to play. I have uninstalled once already and there is no change.
34 votes -
Mastery xp not being awarded. Stuck at 975
2022.18.60.540.950016
Mastery xp NOT being awarded after wins. XP stopped being awarded at 975 points. I’ve won 4 in a row and total points stay at 975. Please fix this issue
15 votes -
Crashing Problems
Game keeps crashing after a little bit during games. Happened at least 4 times consecutively.
22 votes
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