MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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9248 results found
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waiting server screen on quick draft
I have a problem, when i want to go to quick draft, i allways have waiting server screen and i m not able to access to the quick draft screen in order to begin a quick draft.
Please find in attached file my log
11 votes -
Android Magic Arena doesn’t work on Wifi
I have a Samsung Galaxy S21 Ultra and ever since BRO was released, it refuses to connect via WiFi (see screenshot) - even when you tell it to retry connection, it never works. It works as expected only via mobile (T-Mobile 5G). Even the latest patch released on 11/22/22 didn't fix the issue.
6 votes -
Game freeze completely and bug. Had to restart the whole game
- I play a game of ranked explorer.
- Turn 2 the game freeze completely.
- I restart the game after saving the logs
- I come back to the game but I lost 2 turns and lost a game that would be won since I had exactly the appropriate counter strat card in hand and would have play it on my turn 2.
Expected result : the game don’t randomly freeze during ranked games.
Actual result: the game randomly freeze and bug.
I was playing on IPhone. This happens often on the phone but very rarely on the cpu. It should not happen…
8 votes -
Bugged Interaction: Ivy, Gleeful Spellthief and Winterthorn Blessing
If Winterthorn Blessing is cast targeting a creature to grant a +1/+1 counter, but not targeting any creature to tap, Ivy will trigger, but the copied spell is replaced by the opponent's cardback and does not resolve. The cardback remains on the stack as a visual bug.
The expected result would be a +1/+1 counter on Ivy.
PC, the bug is repeatable
12 votes -
Urborg Repossession
Bug in Urborg Repossession cast: I tried to cast it with kicker, but the game didn't let me do that.
At the moment of the choice, when I clicked "cast with kicker", the card returned to my hand.
I tried to cast it without kicker but i couldn't.13 votes -
Indestructible
Creatures with indestructible are meant to move to the graveyard when their toughness gets reduced to 0 or less. I used meathook massacre on a 2/0 token that was protected by tamiyo's safekeeping. It's stats were reduced to 1/-1. It should've moved to the graveyard as a state-based action. This can be reproduced as needed by reducing a creature's toughness with a -x/-x effect after the creature has been given indestructible. I didn't take a screenshot but it's easy to reproduce.
5 votes -
sideboard visual bug
When playing the second round in Standard Ranked Battles, the card column becomes completely white, and the sideboard becomes mosaicked, making it impossible to check the cards.
6 votes -
Not invalid, but invalid deck
When I try to play standard ranked my Deck is being reported as invalid due to format illegal cards. But then when I hover over the deck before editing it says: 'invalid cards 0'.
33 votes -
Game froze during starting game, before mulligan. Opponent used all his timebank but nothing happened.
Game froze during starting game, before mulligan. Opponent used all his timebank but nothing happened. Had to exit game and lose elo.
5 votes -
Game disconnects during match on PC
During match, game shows "Waiting for the server" and disconnects on PC.
App restart does not help.
I can reconnect the match on mobile (mostly will not make back in time to play the same turn, game affected).
The issue only happens on PC, not mobile.
Connection measured (ping response on www.ping.canbeuseful.com
Occurs 90% fo matches, for about the last week5 votes -
draft frozen
My quick draft match was frozen
9 votes -
Waiting server is soooo long !!!
When I'm waiting more the response of arena instead of playing, it is URGENT to do something.
Really, I can't wait 3 min then plays 2 min.....7 votes -
Mac OS not displaying card names or power/toughness
With the brothers war update on Mac OS, I haven't been able to see the names of cards or their power/toughness either in a match or deck builder.
9 votes -
Incorrect game loss due to Inactivity on opponent's infinite combo
I loss due to inactivity because I passed while my opponent was performing an infinite combo. (Heliod, Sun-Crowned with Scurry Oak and any Life gain on creature ETB)
I had Platinum Angel out and would have won but the game forfeited on my turn due to inactivity.7 votes -
Claiming XP from mail does not render any XP gained
Retrieving the XP from the "Happy Holidays!" mail did not apply the 1000XP to my account. Or, it did not apply to the current set mastery.
6 votes -
Event ended even though I won
I just experienced a bug where I won my sealed game (opponent conceded) but my run ended as though I had lost.
6 votes -
Event missing/ended
After the new update was released i opend MTGA and played two games of DMU Premiere Draft wich i already started before. After the two games i closed Arena. After some time i reopend Arena to finish my Premiere Draft (i was 4-2).
After the loading screen there was a prompt that i received 1400 gems and three packs of DMU. Looking through the event tabs, i did not see any DMU events.I hope the events can be returned and i can finish my draft.
12 votes -
Loading stalls at "Checking For Active Matches" and never finishes
Whenever I try to open arena the loading screen gets to "Checking For Active Matches" but never finishes that step and am unable to play the game. I've closed and reopened many times, and rebooted and tried, to no avail.
11 votes -
Add old border lands to store
Please add the old border lands to the store. I missed the opportunity to purchase these when they were available before but I would buy gems to get these if they were available in the Arena store. Thank you.
13 votes -
ETB Arcane Proxy don’t work
I cast Arcane Proxy for 7 mana, but the ETB don’t work. In my graveyard there were two instant from 3 and 5 mana.
5 votes
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