MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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9243 results found
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Hullbreaker Horror Should be Banned
Ok Hullbreaker Horror should be banned because: There are no counter-measures, because there are no cards in the valid sets to solve this issue: 1) I can't search opponent's deck and exile/destroy it. 2) There are no land which can destroy a creature (even there is Hullbreaker can bounce itself) 3) There is no emblem which can protect you from this creature 4) There is no ability counter spell in current valid format. So this card is cheating/bugged/joy killing... I have also this card in my library but I don't like this kind of gameplay. So I think I have…
41 votes -
Direct challenge not working on specific instances
Used to be able to direct challenge my partner, won't work any more. I can still challenge other friends, but when we try it at home one or both computers will search the match for ever or show an "unable to find server" text.
We tried connecting through different wifi networks, or switching devices between pc and cellphones, but won't ever go through.Important to mention that a few months ago we used to play with no issue at all with the same setting.
12 votes -
checking for active matches
When I launched MTGA this check was running indefinitely the same issue occured when it was done with "run with administrator". This is preventing me from playing the game entirely and I have tried removing every MTGA/WotC file and reinstalling as well. Please update me on any possible toubleshooting tips!
21 votes -
Game crash on IOS
The game continue crashing when we open it on IOS, it’s been 4 days now we can’t play…
It’s not possible to delete the app and reinstall 1gb for each match we play24 votes -
Consistent crash after BRO update
Game crashing on finding match after BRO update, crashes again upon trying to re-enter. Keeps crashing until match is over. Noticed high memory usage and app not responding during initial crash. Windows 10.
6 votes -
Lose error during match.
An error occured during the match, I didnt lose but it was count as a lose.
7 votes -
game crashes
My game often crashes, leaving a black rectangle on my screen, almost always while in a match, but once while in the store. Sometimes when it crashes it crashes my whole laptop. The game crashes for me about every half hour
9 votes -
Buying multiple packs at a time gives no progress towards gold packs
When I logged in to get my Brother's War packs, I bought 2x15 packs with gold and didn't get any progress towards gold packs. I bought 1x pack with gold and it gave me progress toward a gold pack. I am missing 30x progress towards gold packs (3 gold packs), please remedy.
6 votes -
Game freezes
While resolving a spell, after I made the choice necessary the game just freezes. After a while the rope comes up and runs through, I lose one of the time extensions and then nothing else happens. No new rope, no further resolving of the spell.
Neither conceding works, nor am I able to get the game to proceed by anything else (enter/space key, whatever)Platform: PC
6 votes -
Alchemy setup
The game tricks me into playing Alchemy. When I import a deck, its automatically turned into an alchemy deck. When i go to quick play every game. It jumps to Alchemy. I think the software team has done this to boost Alchemy numbers. IT IS VERY ANNOYING. please tell them tricking people into playing alchemy to boost their numbers is wrong. Alchemy is not liked by the community. Thank you.
5 votes -
daily challenges stopped tracking.
Daily challenges gave stopped tracking for me.
5 votes -
Game is stuck
Opponent never finished their turn, timer never even started to run out. No way to progress through this game. This has happened to me multiple times before, including in ranked games.
5 votes -
プレイできる環境下に無いゲーム
手札の偏りが多々あり、ゲームとして成り立っていない。
禁止カードになるべきカードが放置されている業況にもあると思う。開発陣は早急に対応するか、辞退するしか、
このゲームは良くならないと思う。
せっかくの良いコンテンツが悪くなる一方でとても勿体ない。5 votes -
progress not shown in standard ranked after win or loss
After I finish a match in standard ranked, most of the times, I don't get to see the progress I made (either win or lose), the bar does not appear at all
5 votes -
GreError
I had ~8 tokens of Ratadrabik + 2 tokens of Teysa Karlov as well as:
Sheoldred, Trostani Discordant, Lurrus, Kethis and Old Rutstein
when the opponent casted Blood on the Snow which got the stack up to ~254 or 256 and ended the game on a draw due to some 'GreError'6 votes -
no es capaz de cargar la pantalla de carga, se queda en la parte de comprobando partidas activas
no carga la sección de comprobando partidas activas, he probado y con los mismos datos funciona en otros equipos por lo que no se que podría ser la solución, ya he probando reiniciando la cache.
14 votes -
Server connection
I can't connect to the game at all with this message :
" Connection Lost
You've lost your connection to the server"
But my internet connection is working perfectly fine as I can play other games.
66 votes -
Cannot login
Cannot login to the game, it just keeps sending me cycling me back to the login screen everytime.
105 votes -
Sideboard bug
Hi,
I have a problem in traditional standard game with sideboard. As you see in the images instead having number of cards of my deck, i have a drop down menu with writing option A, option B and Option C. This means when every time i modify my deck in best of 3 matches i have to count all cards if there are 60 cards in the main deck.
I only encountered this problem on my phone galaxy s9+ android. Fix it, i've already reported this bug 1 month ago but situation is not changed. Wake up Wizard.12 votes -
Baird, Argivian Recruiter
I had a "Baird, Argivian Recruiter" out and a boosted creature. At end of turn, Baird did not trigger and I did not get a token
7 votes
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