MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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9225 results found
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Change Daily/Weekly Win Reward to Daily/Weekly Play Reward
With so many high stake event for competative players to gain more reward from winning games, why don't change the current daily/weekly win system to daily/weekly play for casual players?
The current system forces casual players to win to gain resources to remain competative. Considering 500-750 gold reward from daily quest, if they don't win 3-4 wins a day for 450-550 gold, they lost around half daily income. The current system punishes those casual players who simply want to have some fun using whatever junk decks they like. It's not like that 450-550 gold from the first 3-4 daily win…10 votes -
Received 20 gems in rare slot of Theros pack despite NOT having all of the rares from that set.
I just finished a Theros Beyond Death booster draft event. I went back to the main screen, clicked "Packs" and opened my prize packs (one at a time). One of the packs (I believe it was the third one) gave me 20 gems instead of a rare, with the mouseover text "You have collected all of the rares from this set". Except I haven't collected all of the rares, I'm still missing about 70 rares to complete my playset. I feel like a kinda got screwed out of the contents of that pack, since I didn't get a rare after…
6 votes -
プレミアドラフトで対戦中にフリーズ
プレミアドラフト対戦中にフリーズしました。
再起動したところ敗戦になりました。
対応おねがいします。8 votes -
Mono white lifegain/matchmaking
Why are 80% of my games I play against mono white life gain or black/white life gain? Every deck is the exact same combos and cards and it’s getting annoying. I mostly play historic. If I’m not playing against them I’m playing against green elf’s or blue control and when I mean control I mean every spell in their deck is a counter spell or bounce spell. Again those decks always being the same. All I’m asking is to ban some cards or do something about matchmaking so I’m not playing against the same decks every match.
11 votes -
Historic should have different alchemy rules
Only cards currently banned in historic should require the alchemy version. For instance, omnath sure only allow the alchemy version in historic. But it makes 0 sense to nerf standard legal cards in a format as powerful as historic.
It’s crazy, if historic was weaker than standard sure. But why ruin perfectly good cards that weren’t even too good in standard.
Leave the nerfs to alchemy for non banned historic cards, alchemy is a super cool format but should not change historic unless it’s enhancing it.
This really really makes 0 sense.
36 votes -
Game is not fun anymore
This game is not fun anymore. I enjoyed it for a while until something happened in these last few months. Everyone plays the exact same decks with the same cards which cost a fortune and are annoying and awful. They basically just stop people from playing anything for enough rounds until they have enough mana to play a wipeout spell. It is extremely frustrating and not at all what this game is supposed to be, or has ever been, paper or otherwise. The new expansions haven't helped. Alchemy hasn't helped. Now Historic is going by the wayside.
If I wanted…
17 votes -
Provide players with an option to manually shuffle
Provide players with an option to manually shuffle their decks.
24 votes -
Friendly brawl not functioning
Since the new update, when I try to make a friendly brawl on Android, my screen shows friendly brawl but my friend shows 60 card deck, and when I select a brawl deck it says invalid deck option. And vice versa, when they send one to me. This will then bug the game and will have to close the app fully.
33 votes -
Screen blocked at "Loading the cards database"
Screen blocked at "Loading the cards database".
Hello.
I played on a PC. Since I've downloaded the update of Wednesday, the 11st of August 2022, I can't load my game. The screen is blocked at "Loading the cards database". How can I deblock it please ? I thank you in advance.
Kind regards.
6 votes -
loading card database
Stuck on loading card database after 8/12 update on PC. updated successfully, played for a half hour or so, closed the app, opened it later, downloaded another update, and now i'm stuck here:
6 votes -
Bug loading challenge match
Whenever challenging a friend to a 60 card match on mobile magic arena it gives error for mismatched settings involving best of x matches and doesn't load the match. This has happened back to back 4 times trying to challenge same friend in both best of three and best of one matches. Happened also when my friend sent the challenge instead of me.
8 votes -
Can't purchase in store.
i have been unable to use the store for a while now, i have Reinstalled the client to know avail. If i can't use the store i can't play
\10 votes -
Match history
Hi,
We play several matches throughout the game, it would be very good (not to say essential) a history of these matches, so that we can review, a win/lose percentage, we are still missing basic things in the game.5 votes -
Not able to log in, Asset Error Detected
Not able to log in, Get error message Asset Error Detected. Usin Ipad
13 votes -
Can’t launch the game
After update it doesn’t even launch the game ..any to do ?
13 votes -
Alchemy is garbage
Alchemy is garbage. I have deleted my clients and won't be reinstalling them until this change is rolled back or I am refunded every cent I've ever spent on this game.
35 votes -
Constructed rank not raising with standard!
Constructed rank not changing with standard battles!
29 votes -
Jump In! Event New First Packet Issue
The latest patch appears to have reset the Jump In event packet history such that I'm not seeing new packets I've never selected before as advertised. I've wasted several entry fees by now testing this and trying to find new packets to little avail. Only once in ~4-5 events has there been a new packet available in the first selection.
There's a similar bug with ICR novelty being reset, so there's a "New" flare even if I have 4 of them already.
21 votes -
Draft Froze and Autopicked cards
Traditional Draft Neon Dynasty. Draft Froze less than halfway through. Reloaded and it had autopicked all the rest of my cards for me. I would like to request a refund of my draft. The deck I ended with is trash.
21 votes -
Bug: not getting quest rewards
The last 2 days (3/17/2022 and 3/18/2022) I completed a daily quest that was suppose to reward 750 gold but rewarded nothing. The quest goes away but no usual fanfare of coins/music and the Claim button. Just returns to the Home screen with no quest.
14 votes
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