MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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9225 results found
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Arena is rigged
I would like to thank the creators of this app/game for making me loathe a game I've loved sonce 1994. It's algorithm is completely rigged. Matches are decided when the game begins and the game ensures that you cannot exceed in enough Matches in a challenge to acquire the appropriate currency to play the challenge again. It will also like to give you matches of no mana or all mana easily at three times the rate this happens in reality to ensure you lose as well. The oddasity of Hasbro actually having ProTour tournaments over this medium is both disgusting…
13 votes -
Players with excessive triggers on the stack will cause the opponent to start using timeouts and eventually lose
Any deck that has an infinite combo that puts triggers on the stack can cause this bug.
Give us the steps to reproduce the bugCreate an infinite loop of a flavor of your choosing. Scute, Oak... Whatever floats your boat.
Note which platform you’re using (PC, Mac, Android, or iOS)PC, but this is across all platforms.
Enter the actual results you’re experiencingAfter opponent puts an absurd number of triggers on the stack, eventually they use all of their timeouts and the game goes into an auto-resolve situation where the game will mandatorily choose a response to occur…
7 votes -
Opponent Frozen Timer
While playing in Traditional Cube Draft, the opponent was somehow able to freeze the timer. This occurred right as I was about to win the match and the draft.
101 votes -
Opened pack gave 20 gem reward instead or rare/mythic
Opened a KHM pack and received 20 gems even while I had numerous missing rares/mythics in this set
14 votes -
Missing Mythic Reward
Did not receive my mastery pass mythic wild card rewards SNC!
I completed level 64 and 67 of SNC mastery pass but did not receive either mythic reward wild cards.
8 votes -
bug/redirection
i've tryde to report a bug/refund for about 100 times now. Each time i try to report the bug/ask for a refund, i get redirected to these forum pages.... very frustrating.
6 votes -
Racketeer Boss causing problems in Alchemy meta
The perpetual mechanic from cards like Racketeer Boss is causing serious problems in the Alchemy meta with undisruptable infinite combos. After the Grinning Ignus ban, people have continued to play basically the same deck except with Ominous Traveler and Acererak the Archlich. The cards that add a perpetual mechanic should really just do it a single time, the same way that the double team mechanic does.
7 votes -
damage not working (replay needed)
A replay of last game should be primordial because I was playing ranked standard and for 2 games during the countless games that I have done ... there was 2 specific games and let me explain ...
I was winning the game , the opponent had 3 health left and I had 8.
I had a massive lineup of creatures and attacked with all of them ... over 15 creatures and NO damage went in at all , ZERO and I clearly don't recall the opponent casting any spells or anything cards to prevent damages dealt this turn.With a…
7 votes -
Wins not counting
Wins not counting in draft event. Similarly wins not triggering rank improvement. Went 7-2 in event, see logs or can link my 17lands or untapp.gg info
1. Just updated, was working before update
2.PC
3. See above43 votes -
Client keeps disconnecting
The client crashed 2 times durenig the draft phase, then it kept crashing till it conceded the 1st game.
5 votes -
Lagamos and Allenal
If you have Lagamos and Allenal on the battlefield, Lagamos will create a token and then trigger Allenals ability making a soldier token. At the end of the turn, the soldier token will sacrifice itself if the lagamos token is not on the battlefield. Unsure if it will sacrifice itself if the lagamos token is still there.
5 votes -
Can't remove card from deck
I can't remove an the original Cosmos Elixir from a deck after Alchemy altered it. 2021.12.10.3971.904583
25 votes -
Infinite login loop: I log in and the application start loading (gathering local files) to just send me back to the login screen
I'm in an infinite loop, I just login the application starts loading (gathering local files) and I'm again at the login screen.
If you have the same issue, create a new "post" and vote up all the other posts with the login issue!
It is simply ridiculous that on the "Server Status" page is everything "green"!
58 votes -
premier draft froze after making pick
During a premier draft, I made a pick, the card disappeared, and it said "waiting for other players to pick" even though I had a stack of packs in my queue. I had to exit the game and restart, missing at least a pick, maybe 2. Log attached. I would like a gem refund.
11 votes -
Join event
Unable to join any event or queue for matches. After purchasing Sealed Event entry, cannot play in Event or que for any non-event matches
14 votes -
cant cast instants
When opponent controls and cast your spells you are not given an opportunity to react and cast your own instances to counter. If you have instant in hand you are able to cast the game should always pause to give you the opportunity to cast it.
7 votes -
Victory reported as a loss
Victory..then given a Loss
7 votes -
Game Freeze Mid-Match Bug
Game has been freezing on every match. I have to close the game and renenter. My avatar defaults to Ajani from Tasha.
- Enter Bo3 Standard, with UB deck, go turn or two, game freezes.
- Mac
- Reset and reenter match by quitting application. Game goes on to advance past my turn.
- n/a
- n/a
- Quitting and restarting. Happens each time.
5 votes -
Alchemy
I can't see why we need another format, that is also messing with existing formats. This bombardment with new cards (and lame digitalonly mechanics) is becoming more and more tedious.
Alchemy is just a slap in the face of every enfranchised player, as it implies that you are going to care even less about quality carddesigns.
That leads to a situation where if Standard is in a good place,
Alchemy will only set itself apart from standard by the new (*******) cards you shoved into it and if standard is in a bad place and needs to be changed you…38 votes -
draft crash PC
I was playing a draft and during my opponent turn he crash during attacking action, the game stop there and i try to exit and come back in the game, the game it's locked in the loading room after let me sse my opponent icon and will not start. a Bit frustrating going to lost a game tnx this bug. (the room it's still charging and i can't even concede the match)
5 votes
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