MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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9210 results found
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芽吹く生命の行進でx以下ではなくx-1までしか対象に取ることができない
シールド戦中に芽吹く生命の行進を2コストに対して使用しようとするも選択できず。発生後公式HPでエラッタ発表がされているのを確認しましたがゲーム内でのお知らせ及び修正がされていないため修正願います。
8 votes -
ninja'sl kunai cannot equip and
ninja's kunai cannot equip and cause a crash in my iPad. everything else works well. After serval re-connect I finally can do but it's too late.
8 votes -
Can't buy gems or welcome bundle in the Store, keep getting Temporary Error 2001
I have been trying to buy Welcome Bundle in the MTG Arena Store for days, but I keep getting temporary error 2001. I have tried contacting Xsolla, but haven't heard back from them for four days...
I am pretty sure problem is not with my credit card, since just today I bought a game from steam with the same card.
EDIT: I downloaded MTG arena to my android, and bought welcome bundle there. However, this does not fix the issue that I can't make purchases in my computer. This is just a workaround.
17 votes -
Premier Draft
Received Network error when trying to "start" the premier draft event.
18 votes -
Destroy land cards should be banned
The purpose of the game is to see who can build a better deck. Destroying lands destroys the game balance. The only counter to a destroy land deck is a counter deck or mana ramp. We shouldnt have to be pidgeonholed into a deck to win.
Moreover destroying lands is an unspoken taboo that mtg players avoid. If the players hate it so much then why allow it. Come on people, back me up here.
10 votes -
Mythic booster
Compre un booster mítico, pero recibí una wildcard rara, levante mi reporte y me dijeron que así es como debe de funcionar el producto, lo cual es completamente ilógico, pues pague un booster más caro para recibir una carta mítica, que son las que necesito para completar mi colección.
Creo que deben de hacer que los booster míticos entreguen wildcard míticas solamente, sino ¿para qué pagar extra?
5 votes -
Game froze during ranked match
Game froze during this match. That is annoying. Not the first time it happens. You guys are the worst developers.
Version: 2022.14.0.4045.919546;
Log and print attached.6 votes -
Update the Ban on Paradox Engine in Historic Brawl
Please update the ban list for historic brawl by banning Paradox Engine, as it is banned and has been banned for years in other similar formats (aka Commander). It breaks the core mechanics of the game by providing infinite mana loops within the first few turns of the game. Thank you.
22 votes -
Timer abuse bug
Just encountered an exploit where the timer isn’t running out because my opponent plays a spell when the fuse comes up and the fuse drops. Their turn is currently at 10 minutes long.
9 votes -
Sideboard Disappears
The game removes the BO3 half of the sideboard cards when playing a friend challenge of historic tournament.
On PC
Create a traditional historic deck with full 15 card side board and categorize it as such
Friend challenge to Historic Tournament Match
Select the deck
Actual Result: Play match, after first game the BO3 marked portion of the sideboard is gone. Post match sideboard is missing the BO3 marked portion
Expected Result: BO3 marked portion of the sideboard is there and the deck is not edited59 votes -
Priority
The guy I was playing went infinite using Heliod, Sun Crowned, Scurry Oak, and Ajani's Welcome. As the combo continued, my timeouts were used even though I never had priority. When my opponent timed out and the combo finally ended, the game instantly killed me.
11 votes -
daily win
At least one daily win is not being tracked from a premier draft win. This might also be a problem with other relevant game modes.
1. Win in premier draft, notice no credit for daily win
2. PC10 votes -
Farbherausforderung
Hallo liebes MTG Team ich habe das Problem das ich bei den Farbherrausforderungen nicht vollenden kann weil immer ein Fehler kommt:
Netzwerkfehler Teilnahme am Event nicht möglich.Versuche es Später erneut.Das Problem habe ich jetzt seit 1/4 Jahr... bitte um behebung... habe sonst keine Quests die ich mir da holen kann.
MFG Kevin (Peackeeper)
8 votes -
Alchemy is bad for business
I've spent at least $50 per standard set on MTGA for the last couple of years. I will no longer be spending money on this game until digital only/alchemy cards are removed from the game and MTG once again only contains cards which are identical to their paper counterparts.
Thank you
10 votes -
Sparky does not disappear
Once Sparky appears on the screen (like in Home or Help page), it remains until a match starts. I expected that when I move to another page it disappears, but it doesn't. I have experienced this issue in both iOS and Windows
6 votes -
Standard Ranking not reflecting wins or losses
As of at least 13 Dec 21 the Standard Rank is not updating after wins or losses in Ranked Standard play. The Limited ranking seems to be working, but it may not be working correctly and just seems to me doing so. Please fix this. Thank you.
12 votes -
Standard Ranked doesn't level up my bronze rank
Standard ranked games don't update my rank. I have played several games, not updating any win or loss. Profile doesn't update. I would to like to get my right rank updated asap before the season ends
17 votes -
mastery missing rewards
Missing lvl 13 rewards from mastery pass 2021.9.0.3880.888241
21 votes -
Invalid Loss in Premier Draft
My Account "Raithwalker#85179" experienced a loss in game four of a Premier Draft that should not have occurred. If possible, please review game logs on your end to see that loss occurred during opponent's upkeep phase erroneously with no card in play that could have facilitated the loss. Would be happy to discuss over email or phone, but do not have logs saved
7 votes -
Friendly Brawl not playable
Whenever I try to challenge my friends to Friendly Brawl, it switches to 60 card Alchemy and won't let me select any of my decks. This happens with me challenging them, them challenging me, and challenging other random people.
10 votes
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