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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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9150 results found

  1. TOO MUCH REMOVAL!!!

    I swear, there is so much mass removal that it feels like the Republicans are still in office! What is the fun in constantly being told, "No?"

    Basically, whoever gets more denial cards wins the game when their opponent ragequits now. It doesn't matter how many creatures I throw at the board, my opponents can always negate them. AND THIS HAPPENS WITH ANY COLOR, not just black/blue! I mean, if my experience is any guide, almost EVERYBODY is running black/white mass removal because it doesn't just destroy stuff, it EXILES IT, which means that no creature is ever safe, and…

    5 votes

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  2. More graphics options to improve performance

    I have been running Arena on a system without a GPU lately. While I expect the performance to be lousy, I have noticed that some boards are worse than others. For instance, playing on the crystal and lava board associated with Ikoria cuts my frame rate to a quarter, making the game nearly unplayable.

    If there were an option in the graphics prefs to force an environment override to something simpler, the game would be open to a wider selection of hardware configurations.

    In addition, options to turn off some of the effects might be welcome, not only for performance…

    10 votes

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  3. Friends List: Game indicates that I am offline, no friends list

    Experienced for first time after the 25JUN2020 M21 update.

    While in client, the friends icon in the lower left hand portion of the screen is empty and does not indicate a number of friends in game. When clicking on the friends icon, I receive a message "Offline - Go online to see your friends"; confirmed connection (the game is running and connection is good)

    Image of the in game message is attached for reference

    54 votes

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    22 comments  ·  Gameplay  ·  Admin →
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  4. Draft with friends

    Sales pitch: draft with friends for gold/diamonds. A causal format where you don't get win-streak rewards but get to keep the cards you draft.

    I'd like to play draft with friends and covid gets in the way. I'd happily pay for the privilege of drafting with friends over and over.

    8 votes

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  5. direct challenge

    Daily gold rewards should be achievable in Direct Challenge mode, not just Play and Ranked.
    Much of the fun of playing Magic is playing with friends, but the need to spend time grinding for gold to keep decks competitive clashes with playing with friends.

    32 votes

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  6. Arena is stuck on "Retrieving asset manifest" on Mac

    After yesterday's system maintenance, I cannot get any of my mac machines to get beyond the "Retrieving asset manifest" screen on Arena. I have tried deleting and re-installing Arena with the same result.

    I don't know of any workaround, I'd be happy to try a workaround to get this working.

    Thanks in advance.

    12 votes

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  7. DISABLE/TURN OFF ANIMATIONS !!!!!!

    Please allow us to turn off animations. I want to use an older computer to run MTG arena, but it cannot handle the excessive animations, even at the lowest graphic settings.

    There is probably some sort of marketing or focus group reason that exists to force players to see animations, because Hasbro thinks that it will foster interest. Or, perhaps employees such as animators are hesitant to allow this due to fears of becoming redundant and losing their jobs. However, this puts hardship upon the users and create a nuisance, please reconsider your course of action.

    13 votes

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  8. When I'm editing a brawl deck, skip the warning about an empty sideboard

    My brawl deck has cards with the "learn" mechanic, because they're good even without "lesson" cards. Every time I edit the deck, the game warns me that my sideboard is empty. But there's no way to make it happy, because the brawl format doesn't allow a sideboard in the first place.

    5 votes

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  9. Arbitrary Not-A-Random control make game sucks: e.g. Tibalt's Trickery

    Since one day, Tibalt's Trickery had become not work in its expected probability.
    Obviously the tendency of that a card with lower mana value, even another copy of Tibalt's Trickery, is selected became stronger.
    Even if user's complaints increases on some card, randomness must be inviolable. Arbitrary control make card game sucks.
    Immediately, fix its shuffle system into true random one.

    9 votes

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  10. Fynn, the Fangbearer should be banned immediatly!

    all of the sudden you guys bring back poison counters? this card fynn is so overpowered its ridiculous, with any luck people using it can win the entire game by turn 3! there are no other mechanics in standard rotation to remove poison counters. This card effectively brings ones starting life total down from 20, to 5. even if it dealt 1 poison counter at a time it would be like bringing your life total from 20 to 10, but 2? makes each creature deal poison counters? plus its only an uncommon, when it ought to be a mythic rare.…

    8 votes

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  11. Error Card text in japanese lang

    I found Nylea's Intervention text error.
    it search land fform deck in english, but error are search plainswalker in japanese

    8 votes

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  12. Quick Draft queue never finds game.

    After drafting in Kaldheim Quick Draft, I was able to play one game, which was found relatively quickly. After that, I waited 6 minutes in queue before giving up. When trying again, I waited over 20 minutes, still with no game found. Maybe people just aren't playing Quick Draft, but this seems like a bug.

    7 votes

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    3 comments  ·  Events  ·  Admin →
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  13. Economy - Expensive and Unfair

    https://mtgrocks.com/mtg-content-creators-criticise-arena-economy/

    This article articulates very well, the economy issue. I have spent more money on this game than any other ever, and I still feel wholly incomplete.

    This, even compared to buying physical cards. At lest there I could trade.

    WAY TOO EXPENSIVE WITH TOO FEW REWARDS!!!

    8 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  14. Commander in MTGA

    This feedback is more a request, i don't know how hard it is to make this happen but i think it will be a HUGE deal for the magic community. I love magic since the first time i play it and my favorite format is Commander which i play a lot with my friends in another platform and i looking forward to soon play on MTGA. Last night i got so HYPED just to think about it, to gather the cards and build a custom commander in MTGA. So if it is possible and if somebody is reading this my…

    8 votes

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  15. Music Keeps Cutting Out

    Music continuously cuts out on all boards. Sometimes it will cut out after playing a card with a specific sound effect, and other times it will cut out right after the initial mulligan selection is made. For example on the new Strixhaven board, as soon as the mulligan selection is up, the music permanently cuts out. I tried reinstalling MTGA with no luck. This is extremely annoying, as the music of the boards really sets the mood of the game for me. Please fix this.

    8 votes

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  16. black screen while opening the game

    Whenever I click in the MTG icon to open the game, I get a black screen only showing the MTG's mouse cursor. It should open the game normally.

    Windows 10

    8 votes

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  17. Priority

    A few times now I’ve cast a spell and had the game go straight to attacks without me having passed priority. I had W U up and wanted to cast Luminarch Aspirant but was not able to.
    This happened with Seasoned Hallowblade as well. I blocked a Thieves Guild Enforcer, clicked to damage, and was unable to activate the indestructible ability.

    30 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  18. Frequent Mac crashes

    Mac client won't stop crashing. Happens everyday

    50 votes

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  19. 惑乱スプライト

    これだけバグ報告が出ているのに、永遠に放置するつもりでしょうか。以下と以上の違いは真反対ですよね。やる気ないのかもしれないけど、いい加減にしてほしい。

    5 votes

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  20. Opponents triggers counting down my timer after I hit resolve all

    I get that if I have priority, I need to do something and my timer starts. But after I've already hit "Resolve All", why should I be punished for my opponent playing a deck that has a million triggers?

    54 votes

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    26 comments  ·  Gameplay  ·  Admin →
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