MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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9149 results found
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Did not receive XP after leveling up
Playing on Windows PC. I have no idea how to recreate the bug, but have attached my log. After levelling up on March 11th (around my 10th win for the day), I stopped receiving XP (after 15th win, mastery shows I still have 0 XP into new level where it should be ~5*25 = ~125 XP).
10 votes -
Swipe Search Library
Currently, the interface of a search your library trigger features a slider below the cards to look through the library. This is really awkward to use on a touchscreen-based platform and I would like to suggest using a swipe action to search through the library.
7 votes -
What about a 2 vs 2 mode in mtga ?
First, I hope you are having a nice day !
I was thinking about a format like the two-headed giant in commander, but in the direct game mode !
Rules would be the same as the two-headed giant mode in general :
Each team has a shared life total that starts at 20 life.
Each team takes their turn together, meaning they draw as a team, attack as a team, block as a team, and go through all phases of the turn as a team.
-The team that goes first skips their first draw step.
-Teams do not share any…
9 votes -
30 votes
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Add option to SEE/COPY opponent's deck AFTER the match is over.
Add an option to see/copy the opponent deck AFTER the match is over, if its a best of 3 too but only after you win/lose 2 rounds or quit.
Sometimes people have very interesting decks that aren't meta or are original decks that they build and you can't find anywhere else. More often than not I see some themed decks and would like to copy it but can't because I don't know all the cards the opponent is playing. Also I'm very bad at building decks and guessing which cards would go well with a deck you only know a…
8 votes -
crash on mac client
Mac client crashes constantly, at least three times a day
52 votes -
Vito, Thorn of The Dusk Rose + Exquisite Blood
Vito, Thorn of The Dusk Rose + Exquisite Blood causes infinite loop when opponent loses life or I gain life. In a real game I would win unless the opponent can do something to respond. But in Arena it can trigger infinite loop clause that results in draw.
Please add a simple if-statement to your clause; if enemy is losing health during any loop like this to prevent the infinite loop clause from activating, because in cases like this it shouldn't result as draw.
35 votes -
Limited rank dropped after winning a constructed match
I was playing in a traditional constructed event (Historic), and after winning a match, my limited rank dropped. This has happened multiple times, and will likely prevent me from getting to mythic if it continues.
28 votes -
Fix Resend Verification Email feature
It seems that you now have to login to your account before submitting a request to Customer Service. However, the website asks you to verify your email adress first, which I am unable to do because it won't send me the verification email. I think that the Send Verification email feature might be broken. It's been hours now and I still can't find said email. And yes, I've checked my spam folder.
14 votes -
Missing rare wildcards
This is the second time I open a package complete the wildcard wheel and I don't get my wildcard, in this case a rare one.
22 votes -
Disconnect from draft
I am using android.
I was disconnected during a strixhaven draft while I had two losses. The disconnect did not add a loss to the draft. I played another game and won. The win added to my rank tracker. When the current draft screen reloaded I had 3 losses.
This is an issue for a few reasons -
1. Why can't we reconnect to games? Every other digital card game has this functionality.
2. Why was I able to continue in a draft I was already out?
3. I defeated someone that was still in the draft. They got a…6 votes -
Can’t see sideboard in draft game
I can’t see my sideboard in draft mode. I will add a picture. IOS.
7 votes -
Servor connection LAG a lot
Hello, the game lag A LOT on mobile... Always searching after servor connection. It is pretty annoying, espacialy during battle..
9 votes -
Game crashing
good morning.
the crash game when these cards are played:54 votes -
Missing xp points for daily completion
Only got 500 xp for a 750 xp daily reward
29 votes -
Replay Tutorial Locks You in
After player hits replay you can not get out unless you run through it again. Please let us Opt out.
7 votes -
Virus alert when downloading today's update
While downloading today's MTG Arena update, I received a "Threat Blocked" notification from my virus scanner. I've attached a screen capture of the notification window.
7 votes -
Skipped Turn
Explain to me how my opponent plays one of the ultimatums on his turn, and then its somehow his turn again after that? And it was a ranked game that I would've won.
I'm sick and ******* tired of this game not working the way it's supposed to.
I spend money on this joke of a game. I'm not out of line to expect it to work properly.
Every ********** day it's something stupid with this "game". Get your **** together
And fix your file uploader too. Would be nice if I could actually upload the logs
8 votes -
Deck image reverts to vanilla card style if alternate/showcase style is applied.
When I select alternate/showcase card styles for my deck image, the art reverts to vanilla after saving. This happens with any alternate card style, e.g.,
-Throne of Eldraine: adventure showcase card styles
-Ikoria: mutate showcase card styles
-Theros: God/demigod showcase card stylesThese alternate/showcase styles are sought after because they are rare and usually not free. I would prefer to get the most use out them as a reward for obtaining them. That includes using them for my deck images.
9 votes -
UI Stuck Mid Game
What happend:
I was in the middle of a match, and was going to play Sea-Dasher Octopus after declaring attackers, and the UI froze up. Animations still occurred, my timers expired, but I was unable to click anything, pass turn, etc. In the end, the game got stuck at the point where my last timer expired. It didn't auto-conceed or whatever, it just got stuck at the current board state. It has been this way for several minutes while I have been typing up this report.I am still able to hover over cards in my hand, and hover the…
5 votes
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