MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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10062 results found
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For the love of god, turn off that voice!
Please, turn off the Bot voice on the main page! It is so annoying to hear her speech repeatedly !
2 votes -
1 vote
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Cannot buy gems in the Arena online store
I have tried multiple times over the past 3 days to buy gems in the Arena online store. Each time, when the purchase button is clicked (so it would normally pull up the external dialogue box to enter payment information), instead the screen grays out and it is stuck on "Waiting for the Server..." with a spinning circle indicator and the app freezes and can't do anything until I quit it. This is happening on the desktop application for MacOS Sequoia 15.6.1.
This problem has been posted by others already, I think, but I'm submitting this as a top-level post…
1 vote -
Match category bug
After I load the game and click the play button in the lower right and then try to switch from the events tab of match category to either find match or recently played the game will either suffer huge performance issues or just crash outright.
1 vote -
bug with a chips
The bug happens inside the app when I am using a chip deck and end up creating a very large number of chips — by that I mean more than 200 chips. When this happens, the app simply freezes, shows a message saying it is trying to contact support (or something similar that I don’t remember exactly), and then closes. The game does not register my winnings, even though I was winning and everything was going fine. The app just closes unexpectedly. This is a bug and it has happened more than once.
1 vote -
Gideon Avatar Missing? Am I too late to get this?
Hello! I was wondering if you knew why I can't select Gideon as an Avatar in Arena? I looked up to see if he was in the game and everything I'm reading shows that he should be available as a starter one even. I really like the character but he won't show up in my avatar list, and I can't find anything written explaining why he might not be there. I figured maybe it was because his character died canonically but would have thought it would be written down someplace or mentioned that it was available during a limited time.…
1 vote -
Add priority window to activate mana abilities in response to removal
Just played a game where on turn two I had one forests in play, a forest in hand, and a Llanowar Elves played on the previous turn. I cast a Sazh's Chokobo before playing my land for the turn to get the landfall trigger, and an Innkeeper's Talent in hand I wanted to play after. With my Chokobo on the stack my opponent kills my Llanowar Elves. With just one tapped land I "technically" didn't have enough mana sources on the battlefield to cast anything in my hand, so I wasn't given a window to tap my Elves in response…
1 vote -
Inspect Deck Button
The inspect deck button is broken and it’s really irritating. I’m trying to look at the deck stats, but if I forget and click that button to look at my decks makeup, then I get stuck there and can’t leave. Then my deck can’t save and I need to build it all over again.
2 votes -
Sparky voice line stuck
Sparky is stuck on the mainscreen repeating the same line about me being well on my way to being a great planeswalker, it's every time I log in, every time I finish a match. It's constant, and it's driving me insane. How do I disable this annoying pest?
2 votes -
OPPONENTS HAVE DECKS SETUP SPECIFICALLY TO PLAY AGAINST MINE
It's funny cuz when I play and I'm not using cards that draw a lot of cards I never play against people that deal damage when drawing cards. But as soon as I make a deck that's all drawing cards. Guess what? Every single person I play against has cards that deal damage when you draw cards. Wonder why that is?
Stop rigging the **** game and just make it random for crying out loud. It's ridiculous ruining the f****** game. What a f****** joke buddy. It's so f****** obvious2 votes -
Arena skipping to end of turn
My turns in arena on my iPad are skipping phases to end of turn. Full control turns off randomly.
1 vote -
Brushwagg
Brushwagg textures missing since this Avatar set update
2 votes -
chain veil
Chain Veil still does not work ever since Final Fantasy set came out
1 vote -
Old Stickfingers X =2 always finds Ardyn and Ulamog the Defiler
In over 10 games against Old Stickfingers in brawl, every single time where X =2, the opponent mills Ardyn and Ulamog.
The number of occurrences and the fact it's always those 2 cards in the same order pretty much guarantees it's a bug and not a statistical anomaly.
Also, pretty sure these players know about this bug and are purposely exploiting it.
0 votes -
Appa, Steadfast Guardian / Quintorius Kand / Warped space
Hello.
Think ive found a bug re the title interactions.
Quintorius Kand was in play, used discover ability. Discovered Appa, Steadfast Guardian, played. Used triggered ability to airbend Quintorius Kand. 6 mana (all available) then spent on Warped Space. Could not use ability to case Quintorius Kand from exile at mana cost 0. Believed it is a bug I do not see why I couldn't cast.
1 vote -
To Maro
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To Maro
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arena direct - never received link to order edge of eternites collectors booster
arena direct - never received link to order edge of eternites collectors booster box win early august. wizards support never responde my ticket.
How i can get my prize?1 vote -
Unequip token lost
I unequipped excalibur from a Hero token. This token disappeared and i lost an otherwise promising Match.
1 vote -
Did not receive my rewards for Arena Direct Final Fantasy Play Booster box
Hi WoTC,
I had written in to seek assistance multiple times but your customer service representatives had never acknowledged or responded. I won 2 Final Fantasy Play Booster boxes via the Arena Direct event back in July 2025, and have since not heard from you on my reward, nearing half a year later. I wrote in multiple times providing the details and have not heard from you ever. What does it take for a company of your size to look into my request for clarification?
1 vote
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