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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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3185 results found

  1. Every starting hand has either 4 or 2 lands?

    Either my game is broken or your game is rigged.
    60 card deck, 24 lands, yet every opening hand has either 2 or 4 lands.
    The average is 3, shuffling in real life as well as basic statistics dictates this as fact... yet EVERY SINGLE GAME?
    Obviously rigged and the only fix is to constantly quit until my opening hand has the correct amount.
    I try to report bug and I'm brought to a page littered with people talking about how rigged this game is.

    1 vote

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  2. This product is so utterly bronken it is shocking:

    1. fix the ridiculously poor performance/ui behaviour: 4.3GHz 64GB DDR4 4GB GFX - it's like wading through treacle.
    2. if you're unsure - the animations suck, they take up endless time when trying to build or explore a deck - each click or action takes 30-40s due to ******* animations. people wanna go add, add, remove, scroll, add, remove, scroll - 10secs to do 7 actions for example, quick clicks n moves n selects. bish bash bosh. not ******* 40mins to change 5 cards n build one in a ******* deck.

    my coputer is running full fans overhot and getting slow when…

    1 vote

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  3. Vincent Valentine's ability didn't trigger

    I killed 2 of my opponent's creatures while Vincent Valentine was on the field, his ability to gain counters depending on the power of such creatures didn't trigger

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  4. Game Crashed after randomly losing the server connection

    Game crashed randomly midgame. This was specifically a Jump-In game. It gave me the "Server loading" screen and then exited. There is nothing wrong with my internet connection - I immediately ran an "internet speed test" to ensure this wasn't an issue on my end.

    1 vote

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  5. Game crash: animated cards

    Step to reproduce:
    Play any kind of game. When an opponent plays an animated card, the game crash. If trying to rejoin the game crash again until the game is lost by timeout

    Platform:
    Androïd with a Galaxy A54 5G

    Actual results:
    The game crash and is lost by timeout

    Expected results:
    Game stay stable even if oponent play animated cards

    Screenshot:
    No screenshot

    Workaround:
    No workaround found (possibility to black animation might do it)

    1 vote

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  6. mulligans

    Hoping someone can explain why 9 out of 10 times I have to mulligan 3-4 times because I keep getting pretty much the same hand for the first 2-3? Like seriously I only have 3 lands that are not colored and last 7 games I had to mulligan no less then 3 times to get colored lands, I get the match maker is supposed to ramp up difficulty but outright giving the game is a little much don't you think? If you want my money make a product worth paying for and since I have been with MTG since the…

    1 vote

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  7. 1 vote

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  8. 1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  9. [BUG] Deafening Silence and Crashing Footfalls

    Crashing Footfalls and any effect that says you can only do one noncreature spell per turn if you play any other noncreature spell before Footfalls, even with correct mana to Suspend Footfalls, Arena will not let you Suspend the spell. If you Suspend Footfalls first it allows you to do another noncreature spell.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  10. Error Updating Data

    Error Updating Data: Please check connection and try again.
    Can't load the game. This message keeps appearing.
    Fix??

    2 votes

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  11. Cards placed in incorrect locstions for draft, and lands placing in play area, blocking cards that have been played

    I registered and started to play a pick two draft. Part way through the draft all of the cards to draft from were no longer displayed where I could interact with and see them. I could see the edge of the left-most cards on the right edge of the draft area, but I coiod not interact with them or slide them over to view the rest. I closed and reopened the game and it thankfully got me back into the draft, though some cards were auto-picked for me that did not fit the deck.
    Then I went to play and…

    1 vote

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  12. nia, skysail storyteller

    not sure if its a cheat or a bug but Mattyc420 was casting nia for it's transform cost, not playing it then transforming. According to comprehensive rules transform is an ability that is only available after the permanent is already on the battlefield and the cost cn not be paid for in any other zone.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  13. Card Sleeves Do Not Apply

    Hello! I have Adorable Kitten card sleeves set as default but for some reason they do not apply to any of my decks anymore and the default card back is displayed instead. I've tried to reset Adorable Kitten sleeves as default and to apply them directly to several of my decks but it didn't help. I'll be so glad to see the kitten back :)

    2 votes

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  14. no pack from events standard

    i miss my reward pack from my two win in standard event and the 75 gems, ty for your attention.

    1 vote

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  15. Pacifism card is bugged

    Just played a match where the card Pacifism was bugged. Was used on one of my creatures and after me creatures was no longer able to be used. Pacifism is to prevent creature from attacking and blocking not activated abilities. Lost the match because of it. Playing on MTG Arena in iPhone.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  16. A Most Helpful Weaver

    when I play the card “A Most Helpful Weaver”, the spider that it creates has just vanished from the board. And even with enchantments attached. Just gone forever. Has happened 3 times just today.

    2 votes

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  17. Food Chain Auto Pass

    During your turn, if you have nothing able to be cast, it auto passes into the next phase. However, with the Food Chain + Squee combo, you have to have full control in these scenarios.

    The scenario came up when I had just a Squee in play with Food Chain, and a Muxus in hand. I attack with Squee first so I can bait them to animate their man land. Then I play the Muxus, play out another goblin from hand, and I have a lethal loop: A goblin that deals damage whenever a creature ETBs. So I am looping…

    1 vote

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  18. Erroneous timer application

    During opponent's turn opponent had ability chain reactions that took about 5 minutes to play out. Problem is that MY timer ran out during opponent's actions. I couldn't do anything. After chain reactions played out, I lost due to timer running out.

    1 vote

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  19. product suggestion

    Semi casual player on Arena and I hop on to test deck ideas before putting them together in paper for the LGS. Its decently annoying when i cant even get a game in because everyone is leaving matches either instantly or within the first 5 moves. I cant practice a deck that way. I believe something could be implemented sort of copying League. Cant surrender until after so many turns and anyone who leaves the game before that turn limit by either manually closing it or disconnecting faces a penalty when trying to find new matches that stack for each…

    1 vote

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  20. shroud

    Shroud should have a different animation than hexproof. I know reading the card explains the card yada yada, but the implication of a hexproof permanent is I can interact with my own hexproof permanant. I can NOT interact with my own permanent with shroud. I shouldn't have to worry about getting caught by the game showing me one animation but it's actually an entirely different mechanic. My last game I had stolen someone's lightning greaves which I assumed to be swiftfoot boots and of course this led to a misplay my following turn. It just should be obvious that it…

    1 vote

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MTG Arena Bugs & Product Suggestions

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