MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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24744 results found
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Color battles are keeping me from playing
These color battles are so boring and I just want to play the game. These color battles already stopped me from switching from hearthstone a few times because I try to play magic, then get bored of the fact I have to do like 25 of these things? You probably lost a lot of money from me because of it.
1 vote -
Cannot Arrange Cards on Bottom of Library
Please fix this :’( The game does not allow the user to order cards on the bottom of their library when possible (Bond of Flourishing and Augur of Bolas for example). Usually this is irrelevant but I’ve found it to be a pain in draft or decks with lots of these spells in them.
3 votes -
Dance of the manse bug
Steps to reproduce bug.
(
Get large number of artifacts with activated abilities into graveyard.Reanimate with dance of manse
Attempt to block opponents creatures with reanimated artifacts with animated abilities. )
Platform used. (Mobile)
Issue experienced (unable to block)
Expected result (being able to block)
Relevant screenshots (unable to perform that function on my module device easily)
Workaround found (N/A)
1 vote -
Black Screen Startup (With Logs (yay))
Forgive me for not including whole log, I noticed references to client keys, assuming those are for public/private key exchange, but the area of note:
[ .../MTGA/MTG-Data/Logs/logs/UTC-[Date/Time].log ]
[683] END home page notification flow
[683] The referenced script (Unknown) on this Behaviour is missing!
[683] The referenced script on this Behaviour (Game Object '<null>') is missing!
[683] NullReferenceException: Object reference not set to an instance of an object
ContentControllerObjectives.<ShowQuestBar>gcreateColorMasteryBubble|72_0 (ContentControllerObjectives+<>cDisplayClass720& ) (at <78eae95b1bea4e8faf0ece8026178cab>:0)
ContentControllerObjectives.ShowQuestBar (System.Collections.Generic.List1[T] quests, System.Collections.Generic.List1[T] questRewards, RewardDisplayData dailyReward, RewardDisplayData weeklyReward, System.Int32 dailyWins, System.Int32 curDailyGoal, System.Int32 weeklyWins, System.Int32 curWeeklyGoal, System.Boolean doUpdateBarAnimation, System.Int32 numWinsInMatch, System.Boolean…2 votes -
Lost quick draft game on network error
Lost quick draft game (the third) when Arena disconnected on network error, kick off me from the game then gave an "Asset error occurred" message on relogin, then I fount the game lost
2 votes -
Black screen just before homepage
Shows black screen just before it shows the main screen. Previously the application crashed after I was awarded a new deck (black & red something or other)
9 votes -
Black screen with cursor.
Black screen with cursor.
42 votes -
black screen with cursor
Black screen with cursor, after loading screen...
56 votes -
Cant see my hand acept 1 card and cant keep the hand
Cant kreep my hands ...
Draw 7 sees 1 card and cant krep so mulliga.
Draw 6 but only see 1 cant keep
Draw 5 see only 1 cant keep and let the time go out .
My opponent can play but i cant and still have the screen With the one card and cant choke to mulliga or keep.2 votes -
Game either land floods or land screws. Fix your ******** game!!!
Game either land flood for 5 turns or screws me for 5 turns. Fix your dumb game. FFS!!!
20 votes -
No vault progress
I cant find my vault progress even when searching for it in the log. I remember opening it once a long time ago maybe when i was beta testing but I forgot about it since then and have never opened another one...
14 votes -
Rage Quit Cheating
It seems that some people have mastered the art of rage quitting without losing. (Similar to pulling the ethernet plug when you were the host on xbox games so you don't get a loss) This is the second person who was about to lose when their countdown timer just stopped and no move has been made for over 10 min on their turn. The only way for the match to end is for me to concede the game. BS.
7 votes -
Quick Draft queue never finds game.
After drafting in Kaldheim Quick Draft, I was able to play one game, which was found relatively quickly. After that, I waited 6 minutes in queue before giving up. When trying again, I waited over 20 minutes, still with no game found. Maybe people just aren't playing Quick Draft, but this seems like a bug.
7 votes -
Bug: Options Menu Does Not Cover Entire Screen
Description:
When opening the Options menu, it's been observed that the menu doesn't cover the entire screen and the screen before is shown underneathSteps:
Launch game
Log in
On main screen select the options menu
Review issueDevice:
Samsung Galaxy S10Date raised:
23/03/20211 vote -
Unity Crash Error unity 2019.4.5f1_81610f64359c
I can't play because as soon as I try to open a game, a draft or similar, it gives me this error unity 2019.4.5f1_81610f64359c, how can I do? is it possible to fix it? I read that several have complained about this problem but you haven't solved it yet. How long will we have to wait? Thank you.
15 votes -
richiesta dei dati di formato
Faccio partire il gioco (macOS), parte la schermata di caricamento iniziale ma rimane bloccata sulla fase "richiesta dei dati di formato" e non si carica mai.
2 votes -
NO LEVELING UP
WINNING MATCHES HASN'T GAINED ANY LEVEL IN OVER A MONTH AND I AM ABOUT TO COMPLETELY QUIT THIS GAME! I HAVE UNINSTALLED AND REINSTALLED IT TO NO AVAIL, AND THERE IS APPARENTLY NO EASY WAY TO INTERACT WITH THE CUSTOMER SUPPORT STAFF FOR A COMPANY I HAVE GIVEN THOUSANDS OF DOLLARS TO!
2 votes -
1 vote
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New Feature Request: Add Friendly Brawl to "Match Options"
Could you add Friendly Brawl to "Match Options" to give users the option of playing the format closest to commander? I've built several Commander/ Friendly Brawl decks on arena. I can only play these if a friend happens to be online at the same time. I would really enjoy playing this format against random opponents.
4 votes -
Recurring Draw
I have no log to add since I'm on mobile. I ha been experiencing a lot of Draw in Arena for mobile (Samsung S10 plus).
It's a terrible experience because climbing in ladder isn't easy and drop 400-500 position for a system failure are really frustrating.
Sorry but I'm Brazil and english aren't even my second language.Waiting for an answer.
Estrela82#50892
2 votes
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