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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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3205 results found

  1. Server unresponsive, game is hanging on most actions.

    Steps to reproduce:

    Launch MTG Arena and log in
    Enter any match (tested with multiple new matches)
    Attempt any game action

    Platform: PC

    Actual results: Game actions hang or respond with significant delay. Client UI remains responsive but server acknowledgment of actions is slow or times out. Issue persists across multiple matches and client restarts.

    Expected results: Game actions should process immediately with normal server response times.
    Additional context: Status page (magicthegatheringarena.statuspage.io) shows all systems operational during the issue, suggesting either a localized routing problem or an issue not (yet) captured by their monitoring.

    10 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  2. MTGA Stalls out when loading a new match and when the timer runs out completely.

    Just got back on to finish wins for the day. Joined the Starter Deck league with WG (which worked earlier today).

    When loading into a new game it doesn't show any 'my/opponent's turn' UI, it just stalls out until timer starts then runs out and then stalls there too. Exited the first try, entered a second, where "Waiting for Opponent" started almost immediately when it usually only starts when I'm matched up with someone. ~10 secs later I'm matched up, but the same thing happens. Currently still there with stalled timer (pic 4).

    Pics supplied, 3 of the first and…

    12 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  3. Can’t enter battles

    I click to enter a battle and nothing happens. The timer keeps running up, it says waiting for opponent, the screen never changes It will let me cancel out of it. This has been happening since 330 pm est. I’ve checked for app updates and restarted both the app and my iPad.

    11 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  4. My Playing Cards are not Rendering right how do i fix ?

    If i go onto my decks and view my cards they are not rendering right. How fix pls. P.S Nur liebe

    4 votes

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  5. Game not working 28.12.25

    Games either do not queue at all, or eventually load and neither player is showed a hand or any sort of timer. Concede button does not work. I have tried the 'Repair game files' option. I have checked the 'Status' page (which claims there are no incidents reported. I have tried using a VPN to use servers in different countries and on different continents. Nothing works. The game is apparently not functioning at all.

    14 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  6. Ranked Match Opponent Timed Out - Stuck in Match and Cannot Exit

    While starting a ranked match, I chose my starting hand and continued. My opponent timed out but the match did not end. It also will not let me exit the match/concede. I have to restart my game completely to get out of the match.

    13 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  7. Empty battlefield upon connecting to opponent (after a span of long connect times resulting in cancels, client restart)

    I attempted to connect to an opponent as follows: start search>2+ minute wait>cancel>restart search>1+ minute wait>cancel>restart search>near immediate "waiting for opponent">game connects>VS banner>blank battlefield. On the blank battlefield where I'd expected to see a mulligan screen, I cannot concede and must alt+F4. Upon restart, this happened again. Mousing over the opponent's deck showed all counted deck/card statistics at "999."

    17 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  8. Game doesn't start

    After deciding first player, match doesn't start. Timer continues but never ends.

    21 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  9. queue avatar draft

    I played one game on avatar premier draft and now i am stuck on 'currently waiting'. I waited 15 minutes for one attempt. Restarted the arena app, and hit 15 min again. I tried playing a different format and i did get in a game of standard so I know it isnt a connection problem. Went back into draft and have waited another 5 minutes for pairing again.

    can I get my gems back? this is wait time is absurd.

    6 votes

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    0 comments  ·  Events  ·  Admin →
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  10. gifting spree

    Gifting Spree achievement stuck at 1

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  11. 4 Pioneer-legal cards are incorrectly not playable in Pioneer despite being on Arena

    Those cards are Furnace Whelp, Garruk's Packleader, Raise Dead, and Stormfront Pegasus.

    • Furnace Whelp is Pioneer-legal via Magic 2015 (M15), and is on Arena via Jumpstart (JMP).
    • Garruk's Packleader is Pioneer-legal via Magic 2015 (M15), and is on Arena via Foundations Jumpstart (J25).
    • Raise Dead is Pioneer-legal via Welcome Deck 2017 (W17), and is on Arena via the Arena Beginner Set (ANA or ANB).
    • Stormfront Pegasus is Pioneer-legal via Welcome Deck 2017 (W17), and is on Arena via Arena Anthology 4 (AA4) under its printing from Magic 2010 (M10).

    Interestingly, all four are Pioneer-legal because they were in a non-booster…

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  12. Fix Item Exclusivity in Adventurer, Spark, and Planeswalker Bundles to Preserve Arena’s Clean F2P Model

    MTG Arena has one of the cleanest free-to-play models in existence. From the first minute, the game teaches a simple, powerful rule:

    “If you play, you can earn everything.”
    Money only saves time.

    That rule is Arena’s identity. It’s why the economy feels fair, why progression feels meaningful, and why spending money is optional instead of coerced.

    Right now, the only blemish on this nearly perfect system is three bundle-exclusive items:

    • Adventurer Bundle
    • Spark Bundle
    • Planeswalker Bundle

    These bundles are the entire issue. Everything else in Arena is earnable. Packs, drafts, even most cosmetics can be acquired without…

    1 vote

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    1 comment  ·  Store  ·  Admin →
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  13. Bug & Failed Combo Interaction

    Earthbending land creature do not interact correctly with Leyline Transfomation and Deeproot Pilgrimage. I should be creating a merfolk token whenever I tap my land creatures for mana or attack but nothing happens. Please fix this it literally ruins my deck mechanic.

    1 vote

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  14. Bug during draft cant see cards

    Drafting Avatar TLA (premier draft) , got into pack2p1 and all of the sudden I dont see the cards anymore.
    See a photo i took from my iphone while this happen attached.

    Thanks for the understanding and lmk if any more info is needed

    1 vote

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  15. Add ability to concede entire match in one step

    I would like the option to concede a match in a single step on MTG Arena. Currently, in the desktop application, you have to select concede, and then wait for the sideboarding screen to load before you can select concede again. On the mobile app, it is even worse, because you have to wait for your opponent to finish sideboarding, before you can select concede again. When I get tired of playing against decks like Vivi, cauldron or invoke despair or whichever deck is currently dominating standard, I simply wish to allow them to win the match and move on…

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  16. Cards not showing

    My cards stopped showing in game on my PC. I repaired files and redonwloaded the game and still nothing.

    3 votes

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  17. SORE LOSERS -Alessandro

    Realizes he lost so instead of conceding he just leaves the game and forces me to Wait through the timer like a big sore loser

    1 vote

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  18. On mobile, can't go back to decklist

    When I'm playing on my android phone (Pixel 7) if I click on the mana curve to see stats on the deck, there's no way to go back to editing. If I click on the back arrow, it opens the deck name edit box.

    1 vote

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  19. Bug

    The cards and the decks are black, there aren't ghaphics.

    1 vote

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  20. Cant see booster cards during Pack2pick1 onwards

    During a MTG premier draft Avatar TLA all of the sudden during Pack2P1 I couldnt see the carda anymore, see attached image.

    Thanks for the understanding and let me know if I can help with any other question

    Best regards
    Gonzalo

    1 vote

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MTG Arena Bugs & Product Suggestions

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